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Hard Rock Cafe

Certificate of Excellence
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Calle Palma | Avenida Barcelo 57, Bavaro, Punta Cana 23000, Dominican Republic
+1 809-552-0594
Website
Today
11:30 - 00:20
Open now
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Hours:
Sun - Thu 11:30 - 00:20
Fri - Sat 11:30 - 01:30
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2,864 Reviews from our TripAdvisor Community

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Showing 1,103: English reviews
Bavaro, Dominican Republic
Level Contributor
17 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

As usual Hard Rock Cafe is constant with the quality of food and service. The restaurant located in Palma Real has changed its look a bit but now it's open air and very fresh. Highly recommend the pig sandwich and always cold beer on tap.

Helpful?
Thank ednab1002
Punta Cana C, General Manager at Hard Rock Cafe, responded to this review

Dear ednab1002, thank you for coming back and let us be your host. We are glad that you found our staff very friendly and that you liked our BBQ Pulled Pork Sandwich. Hopefully we'll be able to welcome you back again real soon! Rock On! More 

Pittsburgh, Pennsylvania
Level Contributor
32 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 3 weeks ago

We went in for lunch. The prices were absolutely ridiculous! The Caesar Salad with Chicken was 20 dollars! We left without ordering anything...just couldn't justify it.

Helpful?
Thank geri9595
Punta Cana C, General Manager at Hard Rock Cafe, responded to this review

Thank you geri9595, we really appreciate your feedback regarding our food and prices. We are taking your comments very serious and we are going to check the experiences that we are delivering so they can be accorder to what you are paying. More 

Charlottetown, Canada
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago via mobile

This was my first visit to a Hard Rock Cafe . It's located in a lovely but very expensive mall . The restaurant staff went out of their way to ensure they spoke English to me and even apologized for giving me a menu in Spanish . No need for apologizing . Food was average , expensive but I heard... More 

Helpful?
Thank Solosac
Punta Cana C, General Manager at Hard Rock Cafe, responded to this review

Dear Solosac, thank you for sharing your thoughts with us, we are so happy to read that our staff made the difference, but unfortunately you found our food just average. We work daily to create authentic experiences for all our visitors, so we are going to share your comments with our Kitchen Manager and our staff in order to make... More 

Wakatobi, Indonesia
Level Contributor
111 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
Reviewed 3 weeks ago via mobile

We had a mixture of burgers and sandwiches with some of the cocktails. Service was extremely slow with us asking 3-4 times for certain things, coleslaw or cutlery missing etc. However, this was amended when we spoke to the manager who spoke to staff and corrected this aswell as providing complimentary drinks. Because the problem was addressed we will definitely... More 

Helpful?
Thank Jen778
Punta Cana C, General Manager at Hard Rock Cafe, responded to this review

Thank you so much for your feedback Jen778, we really appreciate that you told us what was happening when you were here in order to addressed everything on time. We will be so happy to host your meal whenever you want to come back and be part of an unique experience. Rock On! More 

Orinda, California
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Hard rock at its best. We had stopped by with friends for dinner and had much more then what we came for: great live show. The girl was amazzinng!

Helpful?
Thank Vadim T
Punta Cana C, General Manager at Hard Rock Cafe, responded to this review

Dear Vadim T, Thanks for letting us know that you had a great time during your visit at our Cafe, we are going to share your comments with our staff so they can keep creating authentic experiences. Rock On! More 

Level Contributor
4 reviews
4 restaurant reviews
Reviewed 4 weeks ago via mobile

Outstanding ! The greatest place I've ever been. The most friendliest staff and totally professional. Thank you , I'll be back next year!

Helpful?
Thank Judith H
Punta Cana C, General Manager at Hard Rock Cafe, responded to this review

Judith H, thank you so much for sharing your thoughts with us, looking forward to see you next year. We will share your comment with our staff. Rock On! More 

Level Contributor
19 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago via mobile

This was very nice and modern place with good service and great people but may be not great for solo travel.

Helpful?
Thank First L
Punta Cana C, General Manager at Hard Rock Cafe, responded to this review

Thank you First L for taking the time to share your commented with us, we are happy to read that you enjoy the service, we will make sure that you spend an unique and a great time with us, doesn't matter if you come by yourself, we love people to have fun with us. Rock On! More 

PUNTA CANA
Level Contributor
30 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

good music, and excellent service! People are very nice, and we were treat as super star. The food is the same as all hard rock we eat Hamburger and they were good quality

Helpful?
Thank LICIA C
Punta Cana C, General Manager at Hard Rock Cafe, responded to this review

LICIA C, thanks so much for reviewing your recent visit to our Cafe! It was nice to know that you enjoyed everything we have to offer. We hope you think of us again so we can show you what we’re all about! Rock On! More 

Conroe, Texas
Level Contributor
17 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

Good food , great shop for gifts. This is located about 20 minute drive from our hotel Majestic Colonial. Worth it for a variety of gifts

Helpful?
Thank Deb4cats
Saint John, Canada
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

We first visited this Hard Rock while we were shopping at the mall; it was a great place to stop for drinks and to cool off. We enjoyed it so much that the 4 of us returned Saturday night for our last supper in Punta Cana. Great drinks, and delicious food...you can't go wrong!!

Helpful?
Thank Jo-elle N

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
USD 9 - USD 23
Cuisine
American, Bar, Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Free Wifi, Accepts Discover, Highchairs Available
Good for
Kids, Child-friendly, Groups, Bar Scene, Special Occasion Dining
Open Hours
Sunday
11:30 - 00:20
Monday
11:30 - 00:20
Tuesday
11:30 - 00:20
Wednesday
11:30 - 00:20
Thursday
11:30 - 00:20
Friday
11:30 - 01:30
Saturday
11:30 - 01:30
Location and Contact Information
  • Address: Calle Palma | Avenida Barcelo 57, Bavaro, Punta Cana 23000, Dominican Republic
  • Location: Caribbean  >  Dominican Republic  >  La Altagracia Province  >  Punta Cana  >  Bavaro
  • Phone Number: +1 809-552-0594
Description
Located on the eastern most tip of the Dominican Republic, Punta Cana, a resort town and one of the Caribbean's top destinations, is home to the regions second Hard Rock Cafe and the seventh in the Caribbean.

Ideally situated in the Palma Real Shopping Village, a new high-end mall in Bavaro, Hard Rock Cafe Punta Cana offers its guests the authentic rock atmosphere and great American fare that has made the Hard Rock brand world-famous.

The 10,760-square-foot cafe features Hard Rock's outstanding menu, collectible merchandise and world-renowned memorabilia collection.
Key pieces of memorabilia on display include items from contemporary stars, such as a shirt worn by Gwen Stefani during a performance on "Saturday Night Live," a guitar donated by Dominican music legend Juan Luis Guerra, and a shirt worn by Latin icon Juanes during his 2006 tour, as well as items from rock legends Billy Joel and all three members of The Police.

THIS IS HARD ROCK

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe and other visitors
16 questions
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Danville, Virginia
over a year ago
Brooklyn, New York
over a year ago

See all questions (16)

Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?