We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Lacuna Bistro & Bar

Corner Grayston & Rivonia Road, Sandton 2031, South Africa
+27 10 226 4600
Call
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent59%
  • Very good20%
  • Average11%
  • Poor5%
  • Terrible5%
Travellers talk about
“pork belly” (5 reviews)
“sushi” (9 reviews)
Open Now
6:30 am - 10:30 pmAll hours
CUISINES
Bar, European, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Corner Grayston & Rivonia Road, Sandton 2031, South Africa
All Details
Write a ReviewReviews (249)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 - 10 of 232 reviews

Reviewed 5 days ago

We were extremely disappointed with the Maslow yesterday (07/12/17). We booked the private dining area at Lacuna Bistro. 1) On arrival guests were left to wonder around, no one made an effort to show them to the room. 2) Service was extremely slow, all three...More

Thank 710mirellek
Reviewed 2 weeks ago

Booked for our 18th wedding anniversary online and received 2 confirmations. Only to arrive and find that nobody could locate my booking and no table was reserved. Sushi was great. Mains were tasteless! Lamb was boiled, reheated and some spice thrown over it - could...More

Thank Mervyn N
Chulumanco D, Customer Relations Executive at Lacuna Bistro & Bar, responded to this reviewResponded 1 week ago

Dear Mervyn, On behalf of the entire team at The Maslow and especially the Bistro, please accept my sincere apologies for the incidents you encountered during your wedding anniversary celebration. As a brand which prides itself on service, we thank you for bringing this to...More

Reviewed 3 weeks ago via mobile

Set in the beautiful surrounds of the Maslow Hotel, the food was good, but the service was terrible. In a restaurant more than there quarters empty, our coffees took more than 20 minutes to arrive, without milk, which took a further 10 minutes to arrive....More

Thank Darren W
Chulumanco D, Customer Relations Executive at Lacuna Bistro & Bar, responded to this reviewResponded 3 weeks ago

Dear Darren, Thank you for taking the time to share your recent experience of the Maslow hotel. Please accept our sincere apologies on the inconveniences you received from us. This is definitely not the service standards in which we as a hotel and team strive...More

Reviewed 25 October 2017 via mobile

Thought i write a review of this gem restaurant in the heart of Sandton. Great food and setting. Friendly management and staff.More

Thank Avikz s
Chulumanco D, Customer Relations Executive at Lacuna Bistro & Bar, responded to this reviewResponded 25 October 2017

Dear Valued Guest, Thank you very much for selecting the Maslow hotel in Sandton as your hotel of choice. We strive on 100% satisfaction and we are happy that we exceeded your expectations during your stay - I will be sure to pass your message...More

Reviewed 16 October 2017 via mobile

Booked the private room for a 40th high school reunion. It seats 20. The management was very helpful with the arrangements and went out of their to satisfy me. On arrival, we were made special and the service and food was great. No special touch...More

Thank Voyager26
Chulumanco D, Customer Relations Executive at Lacuna Bistro & Bar, responded to this reviewResponded 16 October 2017

Dear Valued Guest, Thank you so much for sharing your Lacuna Bistro experience with us. We are overly pleased to hear that you were well attended to by our management and staff, this is definitely the kind of feedback we look forward to hearing. I...More

Reviewed 22 August 2017 via mobile

I stayed at The Maslow hotel for the second time, and had a chance to have dinner at the restaurant inside the hotel called Lacuna Bistro. The food that I ordered was 500grm Baby pork Ribs with chips. The food was recommended by the waiter...More

Thank JSing1
Management response:Responded 22 August 2017

Dear Valued Guest, Thank you for taking the time out to write a review about you experience at Lacuna Bistro. We are delighted to hear that your food was amazing and that the service you received made the experience an even better one. I will...More

Reviewed 10 August 2017

Decided to gautrain it with the wife from OR Tambo to Maslow Hotel to experience LaCuna Bar. Not disappointed. Reasonable prices. Enjoyed a lovely bottle of red and snacked on wings and chips. Lovely setting and very good service.More

Thank Archie M
Management response:Responded 11 August 2017

Dear Archie, Thank you for taking the time to write a review about Lacuna Bistro. We are pleased to hear that you and your wife enjoyed your dining experience as well as our service which we pride ourselves on. We appreciate your business and look...More

Reviewed 10 August 2017 via mobile

Sadly I can only describe Lacuna as ordinary. Slightly burnt, definitely dry and little to no taste in my curry. The service however was good but I cannot in good conscience recommend the bistroMore

Thank Francois R
Management response:Responded 11 August 2017

Dear Francois, Thank you for sharing your feedback with us. We are sorry to hear that on this occasion you felt let down by the service you received at the Bistro. Please be assured that we will be addressing this with our food and beverage...More

Reviewed 5 July 2017

I have been to the Bistro before and I had a wonderful time. Great service, great food. This time (unfortunately)I got served an over salted deconstructed lamb curry. The service was great and the atmosphere alright but the food was disappointing.More

Thank Refilwe K
Management response:Responded 6 July 2017

Dear Refilwe, Thank you for your feedback. I have shared your comments regarding the over salted lamb curry you ordered at the Lacuna Bistro with our chef and he has assured me that he will definitely look in to this so that we can avoid...More

Reviewed 3 July 2017 via mobile

Awesome food on a chilled weekend. Will definitely be back. Fathersday celebrations make it an worth while experienceMore

Thank Avikz s
Management response:Responded 5 July 2017

Dear Avikz, We are pleased to hear that you enjoyed our food and the special effort we made for Father's Day. Thank you for sharing your feedback with us and we look forward to seeing you back at Lacuna Bistro. Kind Regards Customer Relations Executive...More

Nearby
Nearby Restaurants
The Bull Run Restaurant
713 reviews
.55 km away
Koi
198 reviews
.43 km away
Allora
153 reviews
.47 km away
Nearby Attractions
Nelson Mandela Square
2,132 reviews
1.04 km away
Sandton Convention Centre
275 reviews
.72 km away
Sandton City
83 reviews
1.52 km away
Sandton Taxi Cabs (Pty) Ltd (Johannesburg Shuttle Services), South Africa
34 reviews
1.55 km away
Questions & Answers
Get quick answers from Lacuna Bistro & Bar staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Validated Parking
Good for
Special Occasion Dining, Local cuisine, Romantic, Groups, Bar Scene, Business meetings, Child-friendly, View
Open Hours
Sunday
6:30 am - 10:30 pm
Monday
6:30 am - 10:30 pm
Tuesday
6:30 am - 10:30 pm
Wednesday
6:30 am - 10:30 pm
Thursday
6:30 am - 10:30 pm
Friday
6:30 am - 10:30 pm
Saturday
6:30 am - 10:30 pm
Location and Contact Information
  • Address: Corner Grayston & Rivonia Road, Sandton 2031, South Africa
  • Location: Africa  >  South Africa  >  Gauteng  >  Greater Johannesburg  >  Sandton
  • Phone Number: +27 10 226 4600
  • E-mail
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing