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Lacuna Bistro & Bar

Certificate of Excellence
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Corner Grayston & Rivonia Road, Sandton 2031, South Africa
+27 10 226 4600
Website
Today
06:30 - 22:30
Open now
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Hours:
Sun - Sat 06:30 - 22:30
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227 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed yesterday NEW via mobile

Great service from Dingani and Aubrey. They are an asset to this restaurant. Lacuna is a great restaurant located in the prime sandton area. Gardens to relax the every day stress. Great place

Helpful?
Thank Rowena S
Durban, South Africa
Level Contributor
9 reviews
8 restaurant reviews
5 of 5 bubbles Reviewed yesterday NEW via mobile

Great vide, food, ambience is all intaled in lacuna brand. The bar is always my favourite with umai. Staff is friendly. Will always be my place of choice. Hora lacuna at the Maslow

Helpful?
Thank Avikz s
Johannesburg, South Africa
Level Contributor
13 reviews
12 restaurant reviews
3 of 5 bubbles Reviewed 3 days ago NEW

We expected a lot more from such a fancy establishment, especially when reserving weeks in advance for a set menu. The service was a bit lacking, the live music was something we could go without, the seating wasn't optimal and the food just didn't make us want to go back. All in all, it wasn't bad, but it wasn't great... More 

Helpful?
Thank TwoTastyTummies
melany_vaughan, Customer Relations Executive at Lacuna Bistro & Bar, responded to this review

Dear Valued Guest, Thank you for your feedback. We appreciate you taking the time to share it with us. We take all of your comments on board, and are sorry to hear that you were not blown away by your meal with us. This is not the type of feedback we are used to receiving, and we will be addressing... More 

Johannesburg, South Africa
Level Contributor
353 reviews
200 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Lacuna is close to our office and it's a logical place to stop for drinks. But that's not the only reason - Lacuna is set is spectacular gardens and has a fantastic vibe. Great views, ambiance, service and food. On Tuesday we were lucky to be there during a late - afternoon high-veld storm - awesome !

Helpful?
Thank Beechman1
melany_vaughan, Customer Relations Executive at Lacuna Bistro & Bar, responded to this review

Dear Valued Guest, Thank you for your wonderful feedback! We are so happy to hear that you enjoyed your time with us in Lacuna, and we do hope that you will be back again soon. Kind Regards, Melany Vaughan, Customer Relations Executive More 

Johannesburg, South Africa
2 reviews
2 of 5 bubbles Reviewed 3 weeks ago

Booked in advance to celebrate my birthday. Hostess on arrival not friendly or helpful at all. I ordered a fillet steak with a Cafe de Paris butter. Only a small bit of the butter on the steak. I requested more of the butter as the steak was dry. Waited such a long time and had to ask for it again.... More 

Helpful?
Thank _christelle765
melany_vaughan, Customer Relations Executive at Lacuna Bistro & Bar, responded to this review

Dear Valued Guest, Thank you for sharing your feedback with us. We are so sorry to hear that your Birthday dinner was not what you had expected, and what you deserved as one of our valued diners. We certainly normally do a little something special for birthdays, so it is concerning as to why this was not done on this... More 

Oak Ridge
Level Contributor
335 reviews
86 restaurant reviews
common_n_restaurant_reviews_1bd8 140 helpful votes
5 of 5 bubbles Reviewed 23 December 2016 via mobile

You want to know who's who in Sandton, hang out here for a while. The service and the bartenders are world class and the drinks very, very well made. The best time I had at the hotel was in the bar...

Helpful?
Thank Panzerguy
melany_vaughan, Customer Relations Executive at Lacuna Bistro & Bar, responded to this review

Dear Valued Guest, Thank you for your wonderful feedback. The team will be delighted with your comments. We hope that you will be back to enjoy yourself soon. Kind Regards, Melany Vaughan, Customer Relations Executive More 

Durban, South Africa
Level Contributor
9 reviews
8 restaurant reviews
5 of 5 bubbles Reviewed 11 December 2016 via mobile

Been at the maslow for business but decided to bring the family to enjoy the gardens and lacuna bar over the weekend. Awesome set up and sparkling pool to enjoy dipping your legs into.

Helpful?
Thank Avikz s
melany_vaughan, Customer Relations Executive at Lacuna Bistro & Bar, responded to this review

Dear Valued Guest, Thank you for your feedback. We are so pleased to hear that you decided to enjoy the leisurely side of the Maslow as well as the business side. We hope that you will be back to join us again soon. Happy holidays and safe travels. Kind Regards, Melany Vaughan, Customer Relations Executive More 

Johannesburg, South Africa
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 29 November 2016

I was very excited to be spending my afternoon at The Maslow that I've heard so much about. Hosting the bridal shower, I chose this venue as I thought it would be unforgettable and special. The booking process was great, the lady very friendly and even called closer to the date to confirm. The email confirmation sent out though was... More 

Helpful?
1 Thank Candice G
melany_vaughan, Customer Relations Executive at Lacuna Bistro & Bar, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us. We are disappointed to hear that you didn't feel confident with the process on the day. This is absolutely not the kind of experience we set out to create, and we will be looking into how we can improve on this for our future bookings. We hope that you... More 

2 reviews
5 of 5 bubbles Reviewed 18 November 2016

My company Sable International hosted a high profile event and before we arrived a thunderstorm managed to make its presence felt and so we had to move the outside venue option to an inside plan B. Peterson the manager was awesome and so were his team. They looked after 30 of us from 6 pm until around 10 pm. Once... More 

Helpful?
Thank Andrew R
melany_vaughan, Customer Relations Executive at Lacuna Bistro & Bar, responded to this review

Dear Valued Guest, Thank you for your feedback. We are delighted to hear that all went well with your event, and time spent with us in Lacuna. We hope that you will be back to join us again soon! Kind Regards, Melany Vaughan, Customer Relations Executive More 

Johannesburg, South Africa
Level Contributor
102 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 8 November 2016

I booked out the private dining room for my 40th birthday high tea. The hotel is in a great location, and the private room looks out onto the gardens (with some outdoor furniture to use if you need an alternative to the inside seating). The service was really good and there was a nice variety of snacks at the buffet... More 

Helpful?
Thank PurdyFamily
melany_vaughan, Customer Relations Executive at Lacuna Bistro & Bar, responded to this review

Dear Valued Guest, Thank you for your feedback, and more importantly, thank you for sharing such a special occasion with us! We are so happy to hear that you enjoyed your celebrations, and that you will be back again soon. We look forward to seeing you then! Kind Regards, Melany Vaughan, Customer Relations Executive More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Bar, Pub, Gluten Free Options, Vegetarian Friendly
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Private Dining, Validated Parking
Good for
Groups, Special Occasion Dining, Romantic, View, Bar Scene, Business meetings, Child-friendly
Open Hours
Sunday
06:30 - 22:30
Monday
06:30 - 22:30
Tuesday
06:30 - 22:30
Wednesday
06:30 - 22:30
Thursday
06:30 - 22:30
Friday
06:30 - 22:30
Saturday
06:30 - 22:30
Location and Contact Information
  • Address: Corner Grayston & Rivonia Road, Sandton 2031, South Africa
  • Location: Africa  >  South Africa  >  Gauteng  >  Greater Johannesburg  >  Sandton
  • Phone Number: +27 10 226 4600

Questions & Answers

Questions? Get answers from Lacuna Bistro & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?