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2
Fri., 26/2
20:00

Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
USD 30 - USD 130
CUISINES
Italian, Pizza, European
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about

MICHELIN Guide's Point of View

From Jean-Georges Vongerichten comes this lively Italian restaurant with Mediterranean twists. The interior sees an eclectic mix of natural materials m...
Read more on MICHELIN Guide
The MICHELIN Plate: Good cooking
Comfortable restaurant
Reviews (907)
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677 results
Traveller rating
363
193
75
28
18
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Time of year
LanguageEnglish
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Traveller rating
363
193
75
28
18
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All reviews pizza lobster ravioli bread italian food great ambience set menu private room visiting shanghai bund sommelier mains egg china
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Reviewed 9 November 2020

We have dined at Mercato several times and each meal has been excellent & delicious. Staff service has been attentive and excellent. Servers have been knowledgeable about menu as well as wine men & speak English. Reservations can be (and should be made) easily made...via telephone or email. Portion sizes adequate & items served timely & proper temperatures. Menu selection decent and made with fresh ingredients. A variety of seafood, pasta, woodier pizzas, along with beef & pork options available. Location, excellent. Dining space offers several types of seating including tables, sitting near the kitchen area or a more casual "bar type" seating as well as private rooms. Decorations with rustic dark woods & glass works well, simple & understated. Restrooms have always been well maintained. Few observations: tends to be dark inside making it a challenge to read menu, but that maybe to show off lights along The Bund, the temperature inside tends to be warm with little airflow, so dress in layers and traffic becomes congested after 17:00 so plan travel accordingly. Mercato is one of our favorites here in Shanghai. Perfect for couples, business dinners, or a group of friends.More

Date of visit: November 2020
Helpful?
Reviewed 29 September 2020 via mobile

The quality of the food is very good. The kingfish carpaccio needed a little pepper to enhance it but we were very positively surprised by the crispy skin chicken, by far the best dish we had. The portion are quite limited, but you will feel...satisfied at the end of the dinner ( also because the bread is good). The risotto was a little overcooked but I guess it is because most of the guests are Chinese and this is the way they like it (the waiter could have informed the kitchen we were foreigners and even worse Italians, but that would require a different level of service (which was decent). Also, a little too much butter but that is explained by the fact the chef is French. In summary It would have been a very good experience if it was not for the music (too loud and not adequate to the ambience ) and to the absolutely too low temperature (why you should like to eat at 18C?). We left without coffee and liquors because we were freezing . The view is very special.More

Date of visit: September 2020
Helpful?1  
Reviewed 26 January 2020 via mobile

Mercado is the best Italian restaurant in Shanghai! My fave was the truffle pizza with egg and set menu was delicious. It is expensive but worth it for a special occasion!

Date of visit: January 2020
Helpful?
MercatoSh, General Manager at Mercato, responded to this reviewResponded 29 January 2020

Dear Guest, Thank you for taking the time to share your positive review on tripadvisor! Mercato's team wishes you a lovely 2020 and hopes to see you back soon!

Reviewed 22 January 2020 via mobile

Went there with friends and was not disappointed, an interesting Menu selection, the ricotta and calamari salad were excellent. Interesting selection of pizzas. Dessert portion are large and good for sharing. Cocktails were somewhat disappointing with more ice than drink.

Date of visit: January 2020
Helpful?
Reviewed 7 January 2020

One of the better western restaurants that had value for money. its a casual style italian place with steaks and what not. Desserts are fine

Date of visit: December 2019
Helpful?1  
MercatoSh, General Manager at Mercato, responded to this reviewResponded 8 January 2020

Dear Guest, Thank you for your kind review! hope to see you back soon! meanwhile the team wishes you all the best for 2020!

Reviewed 1 January 2020 via mobile

Our last night in Shanghai! Taster menu was wonderful, every course a delight. Service was impeccable

Date of visit: December 2019
Helpful?
MercatoSh, General Manager at Mercato, responded to this reviewResponded 2 January 2020

Dear guest, thank you for choosing us to commemorate your last night in Shanghai! We are happy to have contributed to a lifetime memory being the last meal of your trip to China! Thank you for the beautiful review and wish you a wonderful 2020!

Reviewed 21 December 2019 via mobile

Food was wonderful just as usual. Have been dining here for 7+ years and the dishes never cease to amaze me every time. Waitress Petra gave superb service and pays great attention to detail. She particularly made us feel at home in this restaurant as...well. My birthday was a wonderful experience at Mercato and I will definitely visit again when I have another opportunity.More

Date of visit: December 2019
Helpful?
Reviewed 10 December 2019

Firstly I need to be clear that this restaurant serves consistently good food. I just believe that it needs to re-learn some customer service and perhaps dare I say it humility. I do not like waiting for 30-40 mins in the bar for a confirmed...reservation ( happened on a number of occasions) On this latest occasion with 12 people, we were told to pay a deposit for the booking, no problem ...then we were told we need to be sat in the private room, again ok ...then a call that there is a minimum charge, again ok as 12 people would easily exceed this ....then another call .....because you are 12 people you need a set menu. Thank you enough is enough -- I will take my custom elsewhere, with the comment that no matter how good you are or perceive yourself to be, there are normally alternatives, and in Shanghai, we are lucky to have many.More

Date of visit: December 2019
Helpful?
MercatoSh, General Manager at Mercato, responded to this reviewResponded 12 December 2019

Dear Guest, I am sorry if our reception made you feel like our big party reservation process is too complicated to the point of making you loose appreciation for our customer service. From what I read, they have given you all the right information according...More

Reviewed 30 November 2019 via mobile

Never lets you down. Great Italian food. Pizzas are spot on and we also had the prawn and lobster ravioli. Can’t fault the service. Oh ... and the cocktails are sublime.

Date of visit: November 2019
Helpful?
Reviewed 25 November 2019 via mobile

When you write a bad review and you have a new experience you need to also make a follow up. Had dinner at Mercato recently and it was fantastic. Job well done that deserves a special thanks. Food was great and Sommelier made a great...recommendation on wine. We will be back.More

Date of visit: November 2019
Helpful?
MercatoSh, General Manager at Mercato, responded to this reviewResponded 26 November 2019

Dear Guest, It makes us extra happy to hear that we have regained your trust! Wish to see you soon again!

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