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JW's California Grill (JW Marriott Shanghai Tomorrow Square)

#118 of 15,879 Restaurants in Shanghai
Certificate of Excellence
$$$$
Neighbourhood:
People’s Square
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40/F, JW Marriott Shanghai Tomorrow Square, No.399 Nanjing West Road, Huangpu District, Shanghai 200003, China
Name/address in local language
+86 21 5359 4969
Website
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75 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Level Contributor
20 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 12 October 2016

This is there a bit more upscale for this hotel and it is reflected in the menu options and the food prices. I had the lobster and shrimp soup and shared a hamburger. It was a good meal in a fine atmosphere.

Helpful?
Thank ssjtrider
Wouter A, Manager at JW's California Grill (JW Marriott Shanghai Tomorrow Square), responded to this review

Dear ssjtrider, A true luxury hotel should offer multiple world-class dining options and we are glad to find that you enjoyed our Grill during your stay. We take a lot of pride in the culinary craftsmanship in combination with sourcing the best available ingredients in JW California Grill, in order to enrich our guests stay. Thank you for your kind... More 

Blenheim, New Zealand
Level Contributor
55 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 6 October 2016 via mobile

Stayed two nights on business, and was allocated a room on the 53rd floor called "Elite Floor". The room was a standard corporate size, but what made it much better was: 1. Very clean; 2. Vey well appointed: lots of electrical sockets, good lighting, documentation and stationery in leather folders, etc.; 3. Well above standard minibar and tea/coffee facilities; But... More 

Helpful?
Thank RJBPNewZealand
Wouter A, Manager at JW's California Grill (JW Marriott Shanghai Tomorrow Square), responded to this review

Dear RJBPNewZealand, Thank you very much for your wonderful review of our hotel, it is a true pleasure to share with the team! We also very much value your positive comments on your executive floor benefits, it truly provides all necessities during a business visit and allows you to relax and have a bit more time to enjoy the stay.... More 

Canton of Zug, Switzerland
Level Contributor
373 reviews
148 restaurant reviews
common_n_restaurant_reviews_1bd8 176 helpful votes
4 of 5 bubbles Reviewed 25 September 2016

I dined here twice during the week I stayed at the hotel. The first visit was in a large group and the second was just three of us. The staff are professional and friendly and the food is good quality, with generous portions. You can expect all the standard Western grill items here: steaks, chops and a very decent burger... More 

Helpful?
Thank Mark_from_Thailand
Wouter A, Manager at JW's California Grill (JW Marriott Shanghai Tomorrow Square), responded to this review

Dear Mark_from_Thailand, Thank you very much for your kind review of our JW California Grill as well! It is wonderful to read that you returned to our restaurant during your stay with us and enjoyed our Grill specialties, these classics never go out of style for a very good reason! We truly hope to welcome you back upon your next... More 

Venezuela
Level Contributor
8 reviews
8 restaurant reviews
1 of 5 bubbles Reviewed 28 June 2016

Compare to the other top notch steakhouse(I do like Morton's) the rib-eye was very chewy and lack of flavor here, the mash potato was even the worst I've ever tried. I was wondering someone should have asked us how the meal went, unfortunately it seems no one cares. Service was not well trained up, we left with a few broken... More 

Helpful?
Thank Teresa L
Wouter A, Manager at JW's California Grill (JW Marriott Shanghai Tomorrow Square), responded to this review

Dear Teresa L, A type of review we don't see often, we have read your feedback carefully as it seems we we did not manage to provide you with the experience you were hoping for and for this we do apologize. I have shared the feedback with our culinary team as well as the service team to review what happened,... More 

London, England, United Kingdom
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 June 2016 via mobile

Nine days at the J W Marriott on business. Heavy rain when we arrived and our room window on the 46th floor was leaking (!). No fuss at all. The fantastic Maria on the concierge desk moved us the next morning to a vastly upgraded room and took good care of my wife whilst I travelled away three days including... More 

Helpful?
Thank Richard B
Wouter A, Manager at JW's California Grill (JW Marriott Shanghai Tomorrow Square), responded to this review

Dear Richard B, Thank you very much for your wonderful review of our hotel and facilities, as well as recognizing Maria for her swift and warm care to you and your traveling needs. We are very glad to read that the matter with your window was resolved immediately and we are even more excited to read you will return to... More 

Barcelona, Spain
Level Contributor
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 May 2016

This was my second time going to the W's California Grill. Wanted to surprise my family with some good Western food in Shanghai and was the best option! The restaurant is at JW Marriot in People´s Squeare and the views are just amazing! You can see the shole Shanghai from there. It is a good pace if you want to... More 

Helpful?
Thank Monica_Gomez91
Wouter A, Manager at JW's California Grill (JW Marriott Shanghai Tomorrow Square), responded to this review

Dear Monica_Gomez91, WOW, what a tremendous compliment, we truly enjoy reading your review and we are thrilled with your enthusiasm! Culinary excellence combined with flawless service is a key focus for us and reading your review, we certainly managed to fulfill your expectations. The biggest compliment to us is the effort you took to come back to our restaurant and... More 

Hangzhou, China
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 9 May 2016

this JW Marriott is top high class. top l beautiful view of shanghai the service is professional, and food is very nice the lounge room service is ok, lack of kind heart the staff are professional, again not with kind heart towards Chinese facial people.some of staff even speak Shanghainess diallog !!

Helpful?
Thank amyzhao2000
Wouter A, Manager at JW's California Grill (JW Marriott Shanghai Tomorrow Square), responded to this review

Dear amyzhao2000, Reading your review we are very glad to learn you have enjoyed your stay with us and had an opportunity to try out various facilities of our hotel. We pride ourselves in our culinary expertise and great to read you appreciated our food offerings! We have certainly taken your note towards the service into consideration and will use... More 

Washington DC, District of Columbia
Level Contributor
43 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 3 May 2016 via mobile

Great food and great service! 3 friends had dinner here. Recommend half lobster half meat/steak. It is also a great opportunity to enjoying twin light view of People's Square and People's Park from 40th floor where the restaurant is when you are dinning in early evening.

Helpful?
Thank xnipenn
Wouter A, Manager at JW's California Grill (JW Marriott Shanghai Tomorrow Square), responded to this review

Dear xnipenn, Fantastic to hear you had such a great experience! Our chefs are always happy to tailor your dining experience such as with the self created surf & turf as you mentioned! We have definitely shared your review with the team and are looking very much forward to welcome you back soon! Kind regards, Wouter Aarts Director of Food... More 

Camberwell, Australia
Level Contributor
273 reviews
182 restaurant reviews
common_n_restaurant_reviews_1bd8 95 helpful votes
4 of 5 bubbles Reviewed 23 March 2016 via mobile

If you're craving some American cuisine then this place will hit the spot. Highly rated steak, good burgers and chips. Menu is somewhat limited to these sorts of items, but if that's what you're after, what difference does it make. It's on the pricey side when compared to getting that same meal from a restaurant in less sophisticated surrounds as... More 

Helpful?
Thank Nick T
Wouter A, Manager at JW's California Grill (JW Marriott Shanghai Tomorrow Square), responded to this review

Dear Nick T, Thanks you very much for sharing your experience with us. Indeed, we have a very nice range of high quality steaks as well as lobster and other seafood on our menu, all prepared under the culinary supervision of Chef Juan. Our aim is to use top quality products, mostly imported, which translates in fantastic dishes matched by... More 

New York, New York, United States
Level Contributor
55 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 10 February 2016 via mobile

After a long day of sightseeing we went back to the JW (where we were staying) and wanted to grab dinner. We didn't have reservations and were dressed in shorts and t-shirts, but that wasn't a problem. They sat us promptly. The service and the meal were outstanding. It was a great way to end the day and being able... More 

Helpful?
Thank citigirls
Wouter A, Manager at JW's California Grill (JW Marriott Shanghai Tomorrow Square), responded to this review

Dear citigirls, Thank you very much for your kind review, we have certainly shared your nice comments with our team! We are very glad to see that you enjoyed your dinner in the restaurant as part of your stay with us. Your recommendation is great and we are glad you enjoyed your experience. We are looking forward to welcome you... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
USD 20 - USD 200
Cuisine
American, Steakhouse, European, Grill
Meals
Dinner, Lunch
Restaurant features
Seating, Waitstaff, Serves Alcohol, Reservations, Wheelchair Accessible
Good for
Business meetings, Groups, Romantic, Child-friendly
Location and Contact Information
  • Address: 40/F, JW Marriott Shanghai Tomorrow Square, No.399 Nanjing West Road, Huangpu District, Shanghai 200003, China
  • Location: Asia  >  China  >  Shanghai Region  >  Shanghai>  > People’s Square
  • Neighbourhood: People’s Square
  • Phone Number: +86 21 5359 4969

Questions & Answers

Questions? Get answers from JW's California Grill (JW Marriott Shanghai Tomorrow Square) staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in People’s Square

Neighbourhood Profile
People’s Square
People’s Square brings with it all the excitement you would expect from the town square of one of the biggest cities in the world. The area around People’s Square and People’s Park is always a abuzz with activity. Oceans of local and foreign tourists flow in and out of the area every day to see grand museums, go shopping and eat at some of Shanghai’s most storied food centers. Shanghai residents, meanwhile, live and work in the many residential and office high-rises. While much of Shanghai stays busy late into the night, this really is an area that never sleeps with glitzy nightclubs keeping people up until the wee hours of the morning.
Explore this neighbourhood