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Steak 'n Shake

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2720 Spring Ave SW, Decatur, AL 35603-1216
+1 256-341-0112
10:00 - 15:00
Closed now
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Sun - Sat 10:00 - 15:00
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27 Reviews from our TripAdvisor Community

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Showing 27: English reviews
1 review
Reviewed 19 April 2017

Waited over 5 minutes to be seated and no one in front of us (was not crowded). Then waited a good 15 to 20 to order. Food came in timely manner but my grandson and I ordered a milkshake and when food came we were told she would have to make them. We waited, then went ahead and ate finished... More 

Thank Cathy D
Decatur, AL
Level Contributor
46 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 6 March 2017

Wife and I went in for a burger. Etc. I'm not sure how they stay in business. We ordered. When the food finally came a different server brought it than the one taking our order. Wife's burger was not correct. We were not given forks to eat with and our shakes did not come. My wife got up and asked... More 

Thank randy9641
Decatur, Alabama
Level Contributor
84 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
Reviewed 16 January 2017

We didn't actually make it to a table to eat, but what a terrible customer service experience which has made me say NO to ever going again. We stood in like for close to 5 minutes, the person in front of us was seated and we were waiting to be seated next, but they seated the people behind us in... More 

Thank shellj3
Level Contributor
6 reviews
5 restaurant reviews
Reviewed 19 August 2016 via mobile

The food was really good, but the wait? There were no more than 12 people there and there were at least 5 servers there. It took 13 min. Just to get one of them to take our order after a friend held his menu up. Just two of 5 of us ordered food, the rest just ordered milkshakes. We finally... More 

Thank Larry T W
Level Contributor
22 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 13 August 2016 via mobile

We have eaten here several times, they are friendly and the food is always good but the wait time even when they are not busy is ridiculous! Last time we got our food for free because of this...

Thank Kim U
Hartselle, Alabama
Level Contributor
55 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
Reviewed 24 July 2016

We haven't been here in a while, so we decided to check it out again. That was a mistake. The place was only about half full, yet it took almost 45 minutes to get two burgers and two shakes. Now what throws me off was that the grill was working the full time, but NONE of the burgers went to... More 

Thank DougM47
Florence, Alabama, United States
Level Contributor
63 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
Reviewed 4 March 2016 via mobile

Went their today busy but not packed. Waits to be seated an waitress took our Fri k order. After that it went downhill. After 30 minutes the foo came but no shake menu had to ask twice for one. Also the waitress forgot the silverware. The wife liked to taco salad but the GREASE was dripping on the greasy garlic... More 

Thank Charles S
Decatur, Alabama
Level Contributor
183 reviews
91 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
Reviewed 24 February 2016

Sometimes S&S is thought of as just another quick place to grab a bite but it is really a pretty good, casual, table service restaurant. The menu seems to be getting larger each time I go in here. The wife and I went for a casual lunch recently. The service was excellent and the food was pretty good. The place... More 

Thank ALoldsters
Florence, Alabama, United States
Level Contributor
63 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
Reviewed 21 November 2015 via mobile

Went there and it was great. Some complained about greasy burgers but everyone has them even home. I wish they would change their fries though. The waitress was very kind and polite. The place was packed so it must be good. Exelent Exelent meal.

Thank Charles S
Parrish, Alabama
Level Contributor
43 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 16 November 2015

Old style restaurant charm. Good food. Great children menu. Check out the times for the half price milkshakes. They are rally good. We like the four dollar menu. Clean inside and outside. Once you find the location from the Beltline it is easy in and easy out.

Thank Linda H

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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, After-hours
Restaurant features
Takeout, Waitstaff, Seating
Good for
Open Hours
10:00 - 15:00
10:00 - 15:00
10:00 - 15:00
10:00 - 15:00
10:00 - 15:00
10:00 - 15:00
10:00 - 15:00
Location and Contact Information
  • Address: 2720 Spring Ave SW, Decatur, AL 35603-1216
  • Location: United States  >  Alabama (AL)  >  Decatur
  • Phone Number: +1 256-341-0112
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?