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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
AU$6 - AU$32
CUISINES
Italian, Pizza, Thai
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (922)
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371 results
Traveller rating
180
68
47
22
54
Traveller type
Time of year
LanguageEnglish
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Traveller rating
180
68
47
22
54
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All reviews pizza tiramisu tagliatelle salad thai food my girlfriend ate here during our stay thailand island
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Reviewed 5 days ago via mobile

Heard about he racist staff here experienced it myself. Did not think it was going to be this bad. When we tried to talk to the manager there, he ended up blaming us. Do not visit Italiano and waste your time. The way the staff...behaves is plain rude they don't answer any questions and snatched the menu from my daughters hands.More

Date of visit: June 2024
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Reviewed 3 weeks ago via mobile

Enjoyed our dinner here..great pizza with thin base and good gnocchi. The service was fast, attentive and friendly. The ?owner, an Italian lady, came to check all was well. We would go back.

Date of visit: May 2024
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Reviewed 29 April 2024

Food and especially prices are overrated. The Thai lady at the cashiers desk is very rude so would not recommend to go there. There are many more places which are much nicer in Phi Phi!

Date of visit: April 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 April 2024 via mobile

Great vibe and good service with some superb healthy food options, full bar and really tasty food with that. Recommend their poke bowls - great med vibe.

Date of visit: April 2024
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Reviewed 20 March 2024

The place looks very nice , food and atmosphere are very good. The reason why I gave one star is the staff and the Thai manager. She is unfriendly,not polite and very very rude. The staff is the same . One of the waiter was...yelling and fighting with three girls setting next to us . He throw the dishes in the table and send the girl to hell . Not acceptable. It is very bad for the restaurant image . Recommendation to the owner : change the staff not up to your restaurant.More

Date of visit: March 2024
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Reviewed 24 February 2024

We stayed on the island for three weeks and we had dinner, lunch, desserts in this restaurant almost every day! If you love Italian cuisine you will find real Italian specialities there. Our son loved the pizza and panna cotta topped with strawberries, my husband...is a fan of all kinds of bruschetta and Mohito and I have tried all sorts of pasta and I must admit - I cannot tell which was the best. All the dishes we ordered were scrumptious!! The staff is always kind, helpful and friendly even though they have to work long hours and seem really exhaused. We are going to Phi Phi Island next year and for sure we will be frequent guests in this resaurant. Book a table for us, please :}More

Date of visit: January 2024
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Reviewed 12 February 2024

The restaurant was full and we decided to wait for table. Big regret, bad service, bad food. The owner was very rude. Not recommended.

Date of visit: February 2024
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Reviewed 25 January 2024

Beautiful restaurant, wonderful food & amazing staff! The atmosphere is great, there was a live singer on whilst we had our tea and a drink after - this is by far my favourite island on the island.

Date of visit: January 2024
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Reviewed 2 January 2024

Read the reviews about this place before we came. So many good reviews, but if I am being honest, the pizza is ONLY OKAY. The service is slow and the waitress never followed-up with us. We had to chase down the manager, who brought down...swift justice. It took them over 50 minutes to get the pizza to us, and at least the waitress was honest. She told us they lost our order! Anyway, they gave us some free garlic bread, which was also ONLY OKAY. And the restaurant was so hot and allows smoking…apparently smoking is still a thing.More

Date of visit: January 2024
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Reviewed 2 January 2024

Disaster, such a bad service. We were a group of people and they first took the order from 4 of us, then came back and took order from one person. I had to go and ask the staff to take the order from the rest,...since we wanted to eat together. We ordered starters and got the main dish before the starters. Some starters didn’t even come. I ordered meat and ordered medium rare. I got the greyest meat I’ve ever seen. I have never complained about food before but this time I told them. So they got me a new piece of meat, and it was raw. It was cold, cold like fridge cold. It ended up with that I didn’t eat at all. When the other ones got their food, some of the dishes were cold because they just held them while we were eating the starters. Since their planning was bad. Also we ordered a bottle of expensive wine. One of the staff spilled out a whole glass of wine on one of us. Accidents happens, BUT in compensation they came with a new glass of house wine. At least they should have given us the same sort of wine.More

Date of visit: December 2023
Helpful?1  
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Reviewed 25 December 2023

Delicious food and wonderful kind service. Would happily eat here again! The appetizer were so yummy.

Date of visit: December 2023
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Reviewed 24 December 2023 via mobile

Gorgeous food, amazing pasta! Definitely worth the visit! Very chilled bar, and a huge menu to choose from. Thank you very much!

Date of visit: December 2023
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Reviewed 15 December 2023

When we arrived at the restaurant we asked if we could pay card as no cash, they stated yes. Both ordered steak - both orders came wrong (without items stated on the menu that come with the meal) so sent back. Second time one order...was served wrong again (still without item) so sent back and requested the item, by the time my meal had arrived 15 minutes later my boyfriend had finished his meal. Meal then came back with cold steak that had been given to me when I stated my meal was wrong the first time (over 25 minutes ago). Then found a hair in mashed potato. Then asked for the bill, was advised that there was a 3% charge to use card (which we were not informed of at the start of the meal). When refusing to pay the 3% charge (due to late meal/hair in food) we were ignored for a further 10 minutes after requesting to pay the bill. When stood up to ask for manager (as this was the only way to get there attention to pay) he was extremely rude, not willing to help/understand our upset. He refused to take off the 3% charge (we did not refuse to pay the rest of the bill). Would not recommend this restaurant at all, paid 2,600 for poor meal/hair in food/rude staffMore

Date of visit: December 2023
Helpful?1  
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Reviewed 30 November 2023

The best food in Phi Phi island, i just loved the greenish menu. Good vine as well, but poke bowls and salads, and brunches were delicious. I totally recommend all their menu. And the services are the best on this island, fast and extremely friendly...🤍.More

Date of visit: November 2023
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Reviewed 19 November 2023

Probably the best restaurant in Phi Phi , everything was very good. For the breakfast, lunch and dinner..

Date of visit: November 2023
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ITALIANO BAR & RESTAURANT KOH PHI PHI, Ko Phi Phi Don - Updated 2024 Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Italiano Bar & Restaurant Koh Phi Phi

Yes, Italiano Bar & Restaurant Koh Phi Phi offers takeaway services.

Italiano Bar & Restaurant Koh Phi Phi is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4