Firstly, I never write reviews whilst still away, I usually write them when back home, but tonight’s experience of this place has caused such alarm to my husband and I, I am now penning this whilst Sat on my balcony before I retire.
My husband...& I passed this place earlier today whilst out for the day. The setting looked lovely, as did the menu, so I approached the waiter at the door & enquired about making a reservation. The waiter was very friendly & was only more than happy to make a reservation for us. We arrived later that evening to a full restaurant with a lovely ambiance of people enjoying their meals. The waiters were very friendly in taking our orders & answering questions about various dishes. All seemed fine. The starter of mussels arrived, & whilst a few were closed so we did not eat them, this can unfortunately happen at no fault of the restaurant, & so we enjoyed the wide open mussels. Then the main courses arrived!!!
I had shelled scampi, which I have to say was very tasty. However, my husband ordered green tagliatelle with clams. Every single clam on the dish was closed. My husband called the waiter over & explaining the issue with the dish requested a fresh one. The waiter apologised & said he would get a fresh dish. Within 20 seconds a new dish appeared! It was quite clear someone had got a knife & just opened a bad set of dead clams! My husband swiftly called the waiter & explained he knew what had happened & was not at all happy. The waiter apologised, said he understood & said he would get a fresh dish. As my dish of scampi was sat getting cold I decided to eat this. Twenty minutes later I had finished my scampi & still no sign of a fresh dish for my husband. At which point my husband says, let’s get the bill & go somewhere else. My husband again called over the waiter & said we wanted the bill but expected a discount. The waiter agreed. Awaiting a further ten minutes we decided to go to the front desk. We explained to the host at the main entrance how unsatisfied we were with the meal. He also apologised but said there was nothing he could do. My husband asked to see the manager & so we were directed to a woman sat at a back table, slouching & clearly could not care less what was happening in the restaurant. When we explained what had happened she denied it & said the fish was good. When we disagreed she then said they had some issues with the chef. Absolutely aghast, my husband threw down some notes in payment what he felt was acceptable for what we had eaten, & we left! This is such a disappointment to our last night in Hvar. There are so many lovely places to eat at, but please be very careful this place does not give you food poisoning!!!!More