Went today for our anniversary. Our kids bought us gift certificates. Youell's has always been our favorite special occasion restaurant. This was probably the worst Youell's meal I have ever had! I frequently order the same meal (lump crab) because I like it so much....It had no taste. The red skin potatoes and green beans? that came with it looked and tasted reheated. They were shriveled up, hard, and covered in oil. Ridiculous! Upon telling our waitress my disappointment, I asked if they were reheated? She said no. Then I asked if they changed chefs? She said no, they've been here awhile. She said "nothing has changed". Not so! I returned all but the crab. She never offered to get me a new side or replacement. They also didn't give us a roll stating we were in between lunch and dinner. We did order dinners, however, so the rolls came out at the end of our meal. I am not a chronic complaining customer, and let me just say we have spent thousands at Youell's over the years. Hosting anniversary, birthday, and other special occasion get togethers. I did not see a manager on site, nor did one come over if he/she was there. There were only 2 other people in the restaurant at the time as we went for an early dinner. I have never been in Youell's with only 4 people. You would think the food and service would be stellar for this amount of people. All their prices have gone up significantly, and honestly, we have always said it's worth it. But not this time!
Very, very disappointing visit.More