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Shang Palace

Certificate of Excellence
$$ - $$$
As featured in Kuala Lumpur Travel Guide
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11 Jl Sultan Ismail | Level one, No 11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
+60 3-2074 3904
18:30 - 22:30
12:00 - 14:30
Closed now
See all hours
Sun 10:30 - 14:30
Sun - Sat 18:30 - 22:30
Mon - Sat 12:00 - 14:30
More Info
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141 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Todmorden, United Kingdom
Level Contributor
225 reviews
127 restaurant reviews
common_n_restaurant_reviews_1bd8 130 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Had a meal here on our arrival at Shangri-La hotel. The staff were very attentive. My husbands starter of the Duck pancakes was huge. I had Sweet and Sour Chicken for my meal, it was really tasty. Overall a nice meal.

Thank Olive M
Level Contributor
51 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Pure Chinese restaurant in a high level atmosphere and tasty foods, in the first floor of Shangri-La hotel. Variety of foods in a rich menu and of course lovely pan cake as a Chinese dessert.

Thank Hojatollah S
Abu Dhabi, United Arab Emirates
Level Contributor
128 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

I've been to Shang Palace twice so far and the standard is generally high, food is good and service is friendly. Their set menus are nice but the quantities were rather small for the 4 of us. I felt that some of the dishes were meant to be shared by 2 and not 4.

Thank mayyouch
Sydney, New South Wales, Australia
Level Contributor
212 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed 18 January 2017

We all enjoyed the deem sum (yumcha) lunch. The restaurant is halal, no pork, but the food was very tasty and couldn't be faulted. There are no trolleys and one orders from a menu. We didn't have to wait too long for our food to arrive. Our other meal was dinner and the dishes we ordered were also very tasty... More 

Thank Joan0452013
Essex, United Kingdom
Level Contributor
21 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 January 2017

Ate here on our final night in KL. The set meal was delicious and varied. I would definitely dine here again when in KL. The staff were attentive.

Thank KMC1973
Santa Clara, California
Level Contributor
84 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 2 January 2017

We ate at the Shang Palace while staying at the Shangri-La. My kids wanted to eat Peking duck. One thing to note is that the Peking duck may not be served the way you might be used to eating it. Shang Palace serves the skin in pancakes, but they take the meat and put it into a second dish. We... More 

Thank Lawrence S
London, United Kingdom
Level Contributor
223 reviews
149 restaurant reviews
common_n_restaurant_reviews_1bd8 116 helpful votes
4 of 5 bubbles Reviewed 2 January 2017

We ate here our first night in KL, we were tired and fancied staying in the hotel. Dinner totally fitted the bill. The menu had a wide choice, service was good, yes it was a little expensive, but the quality of the food was first class. Interestingly we were the only westerners eating here on a busy night, which spoke... More 

Kuala Lumpur, Malaysia
Level Contributor
852 reviews
337 restaurant reviews
common_n_restaurant_reviews_1bd8 517 helpful votes
4 of 5 bubbles Reviewed 8 December 2016

A good place to come with friends and dine with cook food from the kitchen with variety. Anything from sweet and sour to hot and spicy. Wan soupy stuff also ...

1 Thank joanadventure
Level Contributor
31 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 29 November 2016

Great choice of authentic Cantonese dishes. Crispy Duck with pancakes were special. Chilli chicken a little bland, but washed down with lashings of Sake!

Thank RainbowDivers
Level Contributor
15 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 24 November 2016 via mobile

Beautiful food and lovely setting. Really enjoyed lunch - would have given 5 but they served prawns in a vegetarian radish cake otherwise the lunch was fantastic!

Thank Kirstin D

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
USD 15 - USD 30
Chinese, Asian
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Free Wifi, Private Dining, Valet Parking, Wheelchair Accessible
Good for
Child-friendly, Business meetings, Groups
Open Hours
10:30 - 14:30
18:30 - 22:30
18:30 - 22:30
12:00 - 14:30
18:30 - 22:30
12:00 - 14:30
18:30 - 22:30
12:00 - 14:30
18:30 - 22:30
12:00 - 14:30
18:30 - 22:30
12:00 - 14:30
18:30 - 22:30
12:00 - 14:30
Location and Contact Information
  • Address: 11 Jl Sultan Ismail | Level one, No 11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +60 3-2074 3904
Shang Palace is the premiere Chinese restaurant in Kuala Lumpur offering traditional Cantonese cuisine enhanced by local Chinese specialties prepared by Chinese Chef, Tan Kim Weng and his team, accompanied by an extensive tea offered.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Shang Palace and other visitors
1 question
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Kuala Lumpur, Malaysia
over a year ago

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Questions? Get answers from Shang Palace staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?