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Hard Rock Cafe

Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
+60 3-2715 5555
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Overview
  • Excellent27%
  • Very good44%
  • Average20%
  • Poor6%
  • Terrible3%
Travellers talk about
“burger” (76 reviews)
“fajitas” (10 reviews)
“concorde hotel” (37 reviews)
Open Now
All hours
CUISINES
Malaysian, South American, Bar, Pub, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
All Details
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Reviews (1,026)
Traveller rating
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1 - 10 of 785 reviews

Reviewed 2 days ago via mobile

A group of us had a great evening here. The local food menu is limited but the food is good. The background music is just the right level. Little bit pricey for KL but worth it.More

Thank Granville W
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded yesterday

Dear Granville W, Thank you for sharing your wonderful experience with us and awarding us 5 stars. We strive to provide consistency in our service standard and food quality. We do hope to see you again should you visit Kuala Lumpur in the future. Warm...More

Reviewed 1 week ago

Our trip to KL wasn't as long as we would have liked. But we certainly like the burgers there, and the Fajita of course, my personal Hard Rock Café tradition. As always we were more than satisfied with the quality of the food. But for...More

Thank Mark M
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 6 days ago

Dear Mark M, Thank you for the awesome review. We are glad that you enjoyed the food at Hard Rock Cafe Kuala Lumpur. We will convey your compliments to the team and hope to welcome you again when you are in Kuala Lumpur! Warm regards,...More

Reviewed 2 weeks ago via mobile

Situated in Kuala Lumpur This is the first ever HRC in malaysia and it had been around for ages Always love the service n the environment here So happy and the food is yummyMore

Thank lengy2016
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Dear lengy2016, We truly appreciate your kind feedback and this definitely pushes us to greater heights. We will continue to provide awesome customer service and quality food. Thank you so much for your wonderful review and we hope to welcome you again at Hard Rock...More

Reviewed 2 weeks ago via mobile

You should know what your getting coming up a hard rock , this was lived up to expected high standard. Some differences to the menu , no pork so the Texan burger was chicken or lamb . Never tried the cauliflower burger , I had...More

Thank Mrgreeny67
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Dear Mrgreeny67, Thank you for taking the time to write your comment on us and we are glad to know that everyone in your group enjoyed Hard Rock Cafe Kuala Lumpur experience. We will pass your feedback to the team, and we look forward to...More

Reviewed 3 weeks ago

This is the fourth time to KL Hard Rock. Food, atmosphere and staff are all ok. What you expect when visiting a Hard Rock. This visit however was made by the live band, Naqita. They play all genres of music and are friendly. Best live...More

Thank RhiannonS14
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Dear RhiannonS14, Thank you very much for the Rocking rating and comments! We are happy to hear that you enjoyed the live performance from Naqita band. We hope to welcome you again soon! Best regards, Management of Hard Rock Cafe Kuala Lumpur

Reviewed 3 weeks ago

Another day at Hard Rock Cafe, service is quite fast even though we walked in without reservation. Foods are always delicious here. ordered like most of the Entree in the menu. Everything freshly prepared. i don't know why but i fall in love with the...More

1  Thank Ragu88
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Dear Ragu88, Thank you for sharing your wonderful experience with us and awarding us with 5- stars. We strive to create memorable moments for our fans that walk into Hard Rock Cafe Kuala Lumpur. We will definitely share your comments with the team in our...More

Reviewed 3 weeks ago via mobile

It is a nice place with good location, but a bit pricy. It is good to buy souvenirs if you are a hard rick caffee fan. The prizes of t shirts are reasanable.

Thank nefertari1313
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Dear nefertari1313, Thank you for taking the time to share your experience with us. We truly appreciate your comments and hope that we will be able to serve you again in the future. Best regards, Management of hard Rock Cafe Kuala Lumpur

Reviewed 3 weeks ago via mobile

I visited the KUL Hard Rock as it is my tradition to visit in any city I stay. This was unfortunately just a tick in the box, It wasn't anything special. The food was ok and they served large portions. I wouldn't bother visiting again.More

Thank sarahukhan
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Dear sarahukhan, We were reviewing the comments you provided and wanted to apologise for not creating an awesome dining experience. We hope this will not mar your expectations of Hard Rock Cafe Kuala Lumpur and would love to welcome you back to experience our usual...More

Reviewed 3 weeks ago via mobile

Having just arrived, tired and wet, we just wanted a quick meal before an early night. HRC was local, so we opted for there. It was spectacularly average, quite expensive and the a/c was at fridge!More

Thank Ashley J
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Dear Ashley J, Thank you for dropping by at our cafe on your recent visit to Kuala Lumpur. We apologise if you felt the air condition was too cold. In terms of the pricing, our food is priced at a level competitive to similar kind...More

Reviewed 4 weeks ago

This was my first visit to a Hard Rock Cafe and it was OK, but nothing special and different to any other restaurant selling burgers. I had a chicken caesar salad that again was uninspiring...no anchovies and the parmesan cheese was grated and not finely...More

Thank Krystyna F
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Dear Krystyna F, Thank you for taking the time to review your dining experience at Hard Rock Café Kuala Lumpur. We are so sorry that you felt the caesar salad was not up to your expectation. Thank you for the positive comment on the friendly...More

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Ask a question
Questions & Answers
Edd W
30 August 2017|
Answer
Response from norghani | Property representative |
Hi Edd, First drink charge only apply on Friday & Saturday night after 10.00pm if you only come to watch the live band. If you come early for dinner, there will be no charge. On behalf, Management of Hard Rock Cafe Kuala... More
0
Votes
eila1995
27 August 2017|
AnswerShow all 6 answers
Response from norghani | Property representative |
Please call the cafe at 03-27155555
0
Votes
poshn
24 October 2016|
AnswerShow all 2 answers
Response from norghani | Property representative |
Hi Poshin, I am not sure. Maybe you can send your inquiry direct to Hard Rock Cafe Madrid
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 15 - USD 20
Meals
Lunch, Dinner, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Accepts Credit Cards
Good for
Bar Scene, Groups, Special Occasion Dining, Kids, Child-friendly
Open Hours
Sunday
11:30 am - 1:30 am
Monday
11:30 am - 1:30 am
Tuesday
11:30 am - 1:30 am
Wednesday
11:30 am - 1:30 am
Thursday
11:30 am - 1:30 am
Friday
11:30 am - 2:00 am
Saturday
11:30 am - 2:00 am
Location and Contact Information
  • Address: Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +60 3-2715 5555
  • E-mail
Description
No difference from any other Hard Rock Cafe's around the world, Hard Rock Cafe Kuala Lumpur is here to bring and serve delicious wholesome American food, desserts as well as specialty cocktails. Over the years, the menu has remained largely the same but is always improving. Some of Hard Rock Cafe Kuala Lumpur's signature dishes include Hard Rock Nachos, HRC's Famous Fajitas, Jumbo Combo and its famous Legendary Burgers with all kinds of relishes. Topping the menu is its outrageous desserts including HRC Hot Fudge Brownie, Mud Pie, HRC's Signature Ice Cream and thick superlicious blended shakes. In addition to the traditional Hard Rock Cafe menu, there is also a selection of local flavors.
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