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Shanghai

1st Floor Jalan Imbi | 183, Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
+60 3-2719 8288
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Overview
  • Excellent56%
  • Very good26%
  • Average15%
  • Poor1%
  • Terrible2%
Travellers talk about
“crispy duck” (12 reviews)
“xiao long bao” (16 reviews)
“dim sum” (18 reviews)
Closed Now
All hours
CUISINES
Chinese, Asian, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1st Floor Jalan Imbi | 183, Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
All Details
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Reviews (112)
Traveller rating
Traveller type
Time of year
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1 - 10 of 91 reviews

Reviewed 5 weeks ago via mobile

Had Shanghai's famed siew loong pau and was disappointed that the standard has dropped. Two of the little parcels had broken skin when it arrived at our table, so we couldnt enjoy the broth. The meat tasted somewhat slightly mushy.More

Thank MgHgL
Skaf M, General Manager at Shanghai, responded to this reviewResponded 4 weeks ago

Dear MgHgL, Thank you for taking the time to share your valuable feedback with us. We are disappointed to learn that your recent dining experience was less than satisfactory. Please accept our sincere apologies for not meeting yours and also our expectation on this occasion....More

Reviewed 27 March 2017 via mobile

This restaurant was recommended by the concierge at the hotel. Upon entering the facility at 8PM, it was nice and spacious. However, it was eerily empty save for another table. We ordered fried rice, duck, beef and dumplings. The fried rice and duck were absolutely...More

Thank Fangelo55
Skaf M, General Manager at Shanghai, responded to this reviewResponded 31 March 2017

Dear Frank A, We are disappointed to read that your recent dining experience didn't quite meet your expectations, in particularly with the food. Please accept our sincere apology for any inconvenience caused and trust that your feedback will be reviewed with the Kitchen with further...More

Reviewed 23 February 2017

The prices were high for KL standard, but you get a private room so that counts for something. We tried quite a few dishes including Dongpo Pork (very good), scallion pancake, fresh water shrimps (the only dish that was below expectation), xiaolong buns (acceptable, but...More

1  Thank BigFishDiveClub
Skaf M, General Manager at Shanghai, responded to this reviewResponded 31 March 2017

Dear BigFishDiveClub, Thank you for taking the time to share your dining experience with us. We are glad you had the opportunity to try the various dishes we have to offer and trust that your valuable feedback will be shared with the Chefs for our...More

Reviewed 17 January 2017

The decoration of the restaurant was impressive even at the entrance being 2017 is the year of roster- the golden roster was part of the decoration. The ambience was good, the selection of the food was good, the Chee Cheong fun with the crispy duck...More

1  Thank helen_ngau
Skaf M, General Manager at Shanghai, responded to this reviewResponded 31 March 2017

Dear helen_ngau, Thank you for your valuable feedback shared on TripAdvisor. We are delighted to know that we have made your reunion a memorable experience. Your kind words of encouragement will also be shared with the team to continue on their great efforts. Thank you...More

Reviewed 4 December 2016 via mobile

Shanghai Restaurant is located on the 1st floor of the JW Mariott. If you like Dim Sum they have a decent selection and you can try their ducks tongue or chee cheong fun with the crispy duck or fried eel.More

1  Thank Mark S
Skaf M, General Manager at Shanghai, responded to this reviewResponded 5 December 2016

Dear Mark S, I am glad that you had a wonderful Sunday lunch at Shanghai and I, thank you for taking the time to share your recent dining experience with us. You are right, our dishes are delicate and specially curated by our talented chefs...More

Reviewed 4 December 2016 via mobile

I came here with my couple. We had dinner one night. Food and service was great. If we fome back no doubts I will return to this restaurant.More

1  Thank applesamui@hotm... S
Skaf M, General Manager at Shanghai, responded to this reviewResponded 5 December 2016

Dear applesamui@hotm... S, Thank you for taking the time to share your recent dining experience at Shanghai. I am glad that you have enjoyed the good food and services provided by my team. Rest assured that your kind words will be shared with the team...More

Reviewed 19 October 2016 via mobile

i ate dinner at Shanghai restaurant. that meal is really really nice and good. i love it !!! and staff also good. because they always smiling, and kindly for us. i will come back again in the future. and then i will recommend Shanghai restaurant....More

1  Thank Mayu S
Reviewed 2 October 2016 via mobile

We stayed at the JW Marriot for 2 nights on a stop over in KL and decided to try this restaurant on the 3rd floor of the hotel. We live in Sydney and have easy access to a wide array of Asian cuisines, but this...More

1  Thank ElainePR
Reviewed 1 October 2016

We (8 people) had a nice lunch at this restaurant but the food was not what I expected. I don't know if I'm used to a different type of Chinese food or what but for instance the spring rolls were very small and they were...More

1  Thank Sebastián M
Reviewed 22 August 2016 via mobile

The food is pretty good. The service is top notch and the pan fried dumpling is extremely crispy and delicious. The xiao long bao is pack with flavors and soup inside. I would recommend going to this place.

1  Thank DanIel T
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Questions & Answers
Curtis50Jackson
25 March 2017|
Answer
Response from Skaf M | Property representative |
Dear Curtis50Jackson, Thank you for sharing your question with us on TripAdvisor. We are pleased to inform you that you may charge your meal to your room and of course our hotel does participate in Marriott Rewards. Please... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 15 - USD 50
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Serves Alcohol
Good for
Groups, Business meetings, Child-friendly
Open Hours
Sunday
10:30 am - 2:30 pm
6:30 pm - 10:30 pm
Monday
6:30 pm - 10:30 pm
12:00 pm - 2:30 pm
Tuesday
6:30 pm - 10:30 pm
12:00 pm - 2:30 pm
Wednesday
6:30 pm - 10:30 pm
12:00 pm - 2:30 pm
Thursday
6:30 pm - 10:30 pm
12:00 pm - 2:30 pm
Friday
6:30 pm - 10:30 pm
12:00 pm - 2:30 pm
Saturday
6:30 pm - 10:30 pm
12:00 pm - 2:30 pm
Location and Contact Information
  • Address: 1st Floor Jalan Imbi | 183, Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +60 3-2719 8288
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