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The Pomelo - The Banjaran Hotsprings Retreat

#17 of 393 Restaurants in Ipoh
Certificate of Excellence
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1 Persiaran Lagun Sunway 3 | Sunway City Ipoh, Ipoh 31150, Malaysia
+60 5-210 7777
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91 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 1 week ago

the nasi goreng sambal belacan is amazingly nice...must have. limited drinks selection....cant even give me a Milo...zzzz so i choose warm water instead...

Helpful?
Thank Tan S
Raymond-KIpoh, Director of Operations at The Pomelo - The Banjaran Hotsprings Retreat, responded to this review

Dear Tan S, Thank you for your review and patronage to our Pomelo Restaurant. We are glad that you had enjoyed your dining experience, we also taken note on your comments for our future improvements. We look forward to serving you again in the near future. Best Regards, Raymond Koh Director of Operations More 

California
1 review
5 of 5 bubbles Reviewed 1 week ago via mobile

The view and arrangements of our private dinner was surreal. We felt like we are both king and queen of the night, the service was over the top. There was a butler who stayed throughout the dinner just for us and he is simply give the best service. The food was spectacular and delicious! It was the most romantic night... More 

Helpful?
Thank melaniebaxtor878
Raymond-KIpoh, Director of Operations at The Pomelo - The Banjaran Hotsprings Retreat, responded to this review

Dear melaniebaxtor878, Thank you for your review and we are glad that you had enjoyed the personal dining experience at our Open Deck. Our team are excited to hear positive comments and we shall be looking forward to serve you again. Best Regards, Raymond Koh Director of Operations More 

Singapore, Singapore
Level Contributor
38 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 15 December 2016 via mobile

Restaurant staff were attentive, polite and provided great service. Atmosphere was good but with many insects. Food can be better.

Helpful?
Thank ShaneLiuw
Raymond-KIpoh, Director of Operations at The Pomelo - The Banjaran Hotsprings Retreat, responded to this review

Dear shaneliuw, Thank you for your feed back and visit to our Pomelo Restaurant. We had taken note on your comments for our future improvements. We look forward to serving you better during your next visit. Best Regards, Raymond Koh Director of Operations More 

Kuala Lumpur, Malaysia
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 13 December 2016

The breakfast array was sumptuous; there was a variety of local and continental choices. The staff was welcoming and efficient.

Helpful?
Thank crazee4food
Raymond-KIpoh, Director of Operations at The Pomelo - The Banjaran Hotsprings Retreat, responded to this review

Dear 412mylow, Thank you for sharing your Pomelo dining experience with us. We are glad that you had enjoyed your meal and we look forward to serving you again. Best Regards, Raymond Koh Director of Operations More 

Muscat, Oman
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 7 December 2016

The menu is not very big but all options are delicious and good quality! the Nasi is amazing (local food).

Helpful?
Thank danaalsaifi
Raymond-KIpoh, Director of Operations at The Pomelo - The Banjaran Hotsprings Retreat, responded to this review

Dear danaalsaifi, Thank you for your comments and patronage to our Pomelo Restaurant. We look forward to serving you again. Best Regards, Raymond Koh Director of Operations More 

Shah Alam, Malaysia
Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 30 November 2016

Enjoyed the breakfast but hope more variety on the menu. The juices are refreshing. Tried the salmon for dinner, it was a small portion but excellent taste.

Helpful?
Thank bbsiqinsr
Raymond-KIpoh, Director of Operations at The Pomelo - The Banjaran Hotsprings Retreat, responded to this review

Dear bbsiqinsr, Thank you for your feed back and patronage to our Pomelo Restaurant. We are glad that you had enjoyed your dining experience and we will also be revising our menu very soon. We look forward to serving you again in the near future. Thank you and Best Regards, Raymond Koh Director of Operations More 

Kuala Lumpur
Level Contributor
253 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 120 helpful votes
3 of 5 bubbles Reviewed 30 November 2016 via mobile

Had lunch on the day we checked in - nice salad with pear and blue cheese. Portions were small. Breakfast spread mediocre - there were yoghurt and breads and other breakfast items that you self serve and dishes such as eggs and nasi lemak which can be ordered from the menu. Taste was good but portions were small. It was... More 

Helpful?
Thank JoeCool_KL
Raymond-KIpoh, Director of Operations at The Pomelo - The Banjaran Hotsprings Retreat, responded to this review

Dear JoeCool_KL, Thank you for dining in our Pomelo Restaurant. We will be revising our menu very soon and we had taken note on the food portions that you had mentioned. We appreciate that you had taken your valuable time to feed back to us. Thank you and Best Regards, Raymond Koh Director of Operations More 

Level Contributor
39 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
2 of 5 bubbles Reviewed 14 November 2016

We have tried breakfast and dinner at that restaurant. I'd say the view for sure was great,the set up was very simple but the variety and quality of food were below expectations and so it is overpriced. It really needs improvement...even if it's following a healthy and eco-friendly system still it can be delicious with a good variety of choices..Some... More 

Helpful?
Thank ManarY98
Raymond-KIpoh, Director of Operations at The Pomelo - The Banjaran Hotsprings Retreat, responded to this review

Dear ManarY98, Thank you for your review and patronage to our Pomelo Restaurant. We had taken note on your comments, which we had shared with our Head Chef and Outlet Manager. Rest assured remedial actions are in progress. We look forward to serving you better during your visit to Ipoh. Thank you. Best Regards, Raymond Koh Director of Operations More 

Kuala Lumpur, Malaysia
Level Contributor
128 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
4 of 5 bubbles Reviewed 10 November 2016

We had breakfast here while staying at Banjaran. The staff are lovely and very attentive and the breakfast is a la carte. I had an amazing muesli made by Chef Boon, the best I have ever had. There is something for everyone to choose from.

Helpful?
Thank KBFExpat
Raymond-KIpoh, Director of Operations at The Pomelo - The Banjaran Hotsprings Retreat, responded to this review

Dear KBFExpat, Thank you for your review and patronage to our Pomelo Restaurant. We are glad to hear you had enjoyed Chef Boon's tasty muesli. We will be looking forward to serve you again. Thank you. Best Regards, Raymond Koh Director of Operations More 

2 reviews
5 of 5 bubbles Reviewed 30 October 2016

Had their fried rice (Nasi Goreng) and fried vermicelli (Fried Meehoon), simple dish it may sound but the chef did a great job by making it exceptionally delicious if compared with many other hotels.

Helpful?
Thank Irene H
Raymond-KIpoh, Director of Operations at The Pomelo - The Banjaran Hotsprings Retreat, responded to this review

Dear Irene H, Thank you for your review and patronage to our Pomelo Restaurant. We are glad that you had enjoyed your meal and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Malaysian, International, Asian, Healthy
Meals
Breakfast, Drinks, Lunch, Dinner
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Free Wifi, Wheelchair Accessible
Good for
Romantic, Child-friendly
Location and Contact Information
  • Address: 1 Persiaran Lagun Sunway 3 | Sunway City Ipoh, Ipoh 31150, Malaysia
  • Location: Asia  >  Malaysia  >  Perak  >  Kinta District  >  Ipoh
  • Phone Number: +60 5-210 7777
  • This restaurant is at The Banjaran Hotsprings Retreat
Description
Acquiring its name from the fruit that Tambun, Ipoh, is famous for, THE POMELO lies within The Banjaran Hotsprings Retreat. One of the important components of this concept is spa cuisine – light, healthy and nutritious dishes. The POMELO innovatively incorporates the pomelo fruitinto refreshing spa cuisine for an awakening of the senses. THE POMELO’s spa cuisine menu explodes with flavours of organic fruits, vegetables, fresh seafood and premium poultry. No artificial seasoning or flavorings will be used in the cooking or preparation of food but lots of local fresh spices and ingredients are used instead.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Pomelo - The Banjaran Hotsprings Retreat and other visitors
3 questions
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Ipoh, Malaysia

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Questions? Get answers from The Pomelo - The Banjaran Hotsprings Retreat staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?