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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
USD 4 - USD 11
CUISINES
Indian, Asian, Fusion
Special Diets
Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
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meals, features, about
Reviews (84)
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82 results
Traveller rating
42
27
7
2
4
Traveller type
Time of year
LanguageEnglish
Traveller rating
42
27
7
2
4
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Reviewed 9 June 2019 via mobile

What an amazing food, true Indian taste, we loved it very much. Above all great hospitality by team particularly Mr Malik from Lahore, would love to visit the place again n again, Kudos to team The Grand Gems

Date of visit: June 2019
Helpful?1  
Reviewed 22 May 2018 via mobile

Went for a birthday party. Had their private area with buffet set up. Lunch was from 12 onwards but food was onlu ready after 1pm. Once the drinks came, it was warm liquid that was dispensed. Had to get them to bring it to the...back to get it mixed again. Slow with food top up too. And I was just invited to the party not the organizer . Imagine calling ur guest at 12pm and food to be served an hour later. Thank god i wasnt the organizer.More

Date of visit: May 2018
Helpful?1  
Reviewed 18 May 2018

It was a Friday night but only 1 table was occupied. We ordered the briyani set. The portion was small and only came with 2 small pieces of chicken with no meat. The rice was plain, no raisin or cashew nut.No papadam, no dhall or...curry was given. One small bowl of yoghurt veg was given. Taste wise is average. There are many better places to go for briyani. Had to go elsewhere for extra food after dinner. For the price , it was totally not worth it. Will definitely not go back.More

Date of visit: May 2018
Helpful?1  
Reviewed 12 February 2018

The taste of the north Indian food was mediocre. Yellow Dal fry was quite good, however rest of the food like Okra, pakoda, was very average. Nothing great. The chapati was really thick and dry. Service average.More

Date of visit: February 2018
Helpful?
Siva K, Manager at The Grand Gem - Johor Bahru, responded to this reviewResponded 18 April 2018

Good day, Woud like to apologies, we are currently managing the restaurant with minimum Chef, Floor Staff & Assistance. this is due tot the current issues with local authority for bringing down workers from India. Following Next week onwards, all our chefs will be here....More

Reviewed 22 January 2018 via mobile

One Coin accepted in Dealshaker Coupons!!! Fantastic! Love it Delicious Nasi Briyani Chicken Set, all paid by OneCoin !!!

Date of visit: January 2018
Helpful?
Siva K, Manager at The Grand Gem - Johor Bahru, responded to this reviewResponded 18 April 2018

Wow, this is really great.

Reviewed 21 October 2017

I really like Indian food. And this restaurant offers a good selection of them. I found the rice set and briyani to be excellent choices. The staff are also helpful and accomodating. They are always at hand to serve and to give recomendations based on...your preference. I would definitely recomend if you have the stomach for spicy food.More

Date of visit: October 2017
Helpful?
Siva K, Manager at The Grand Gem - Johor Bahru, responded to this reviewResponded 18 April 2018

Thank You

Reviewed 22 September 2017

Firstly, I would like to thank you for arranging an excellent party for my husband's 50th birthday. All my family and friends were talking about the delicious dinner. The food was fantastic. The Grand Jem is a perfect place for any other functions. Ms Subahshini,...credit goes to you! I gave you a very short notice of booking and there you did a great job!!! Kudos to Ms Subahshini!!! Most of all, my husband really had a great time with his friends and his friends too enjoyed the place and the food. Once again, thank you Grand Jem and Ms Subahshini. Best regards MalaMore

Date of visit: September 2017
Helpful?
Siva K, Manager at The Grand Gem - Johor Bahru, responded to this reviewResponded 18 April 2018

Thank You.

Reviewed 16 August 2017 via mobile

Well... an update on my previous review.. Mr Navee from the restaurant had called me after seeing this review and even spoke to me when I went there for my friend's function. He seemed to be really kind and apologetic. Claimed that he has spoken...with the management and they really wanted to provide a free lunch/dinner for my family. I said I accepted his apology, but he insisted that they had to give me the free meal to compensate for our treatment there. So I promised to take them up on the offer once I could get my family together. Fast forward to the end of July. And I messaged the mobile number given by Mr Navee if it was convenient to bring my family for dinner there that weekend. A lady called me back from that number and said that we can come and that she was aware of the arrangement. That Mr Navee was on leave (I did offer to reschedule to when Mr Navee comes back). She seemed in a rush to complete the call so I messaged to reconfirmed that it'll be a complementary meal. She said she'll speak to the directors. She then called back and said that they can only offer free buffet lunch if we wanted a free meal. As if we were begging for a free meal! I immediately cancelled the reservation! The most horrible experience with a fine dining establishment I've ever had!More

Date of visit: June 2017
Helpful?5  
Siva K, Manager at The Grand Gem - Johor Bahru, responded to this reviewResponded 18 April 2018

Good Afternoon, Extremely Sorry For This Late Reply. Thank You For Your Understanding & Your Review, Would like to contact your for further discussion on this as i need a clearer picture on what exactly took place. My Name Is Seelan & I'm the owner...More

Reviewed 11 July 2017 via mobile

This place is beautiful, spacious to hold any event and food is just yummy. Oh wait not forgetting ever friendly staffs who just manages our request with a smile. Authentic Indian food, must try

Date of visit: June 2017
Helpful?
Siva K, Manager at The Grand Gem - Johor Bahru, responded to this reviewResponded 18 April 2018

Thank You. Do Visit Us Again.

Reviewed 6 July 2017

The restaurant is good not only in terms of food but also in terms of ambience and service. The people at the restaurant care about their customers. Went there twice back to back - a group off 4, 2 Americans and 2 Indians, and all...of us were more than satisfied. Suites the taste buds of all of us. Would definitely recommend.More

Date of visit: July 2017
Helpful?
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Questions & Answers
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Thina7042
23 February 2017|
AnswerShow all 2 answers
Response from Masta S | Property representative |
Greetings, Thank You For Your Enquiries. We are actually an Indian Fine Dining Restaurant. Yes, we do accommodate for birthday celebrations. What we provide is a portion of the outlet will be allocated for your number of... More
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Frequently Asked Questions about The Grand Gem - Johor Bahru

Yes, The Grand Gem - Johor Bahru offers takeaway services.

Yes, The Grand Gem - Johor Bahru offers delivery services.

The Grand Gem - Johor Bahru is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4.5