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Reaching Out Tea House

Certificate of Excellence
$$ - $$$
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131 Tran Phu, Hoi An 84510, Vietnam
+84 90 521 65 53
Website
Today
08:30 - 20:30
Open now
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Hours:
Sun - Sat 08:30 - 20:30
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1,944 Reviews from our TripAdvisor Community

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Showing 1,560: English reviews
Singapore, Singapore
Level Contributor
37 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 9 December 2016 via mobile

I tried the organic green tea and it was very pure and nice. The staff are very friendly, approachable and smiley. This is such a wonderful cause to provide gainful employment for people with special needs. Kudos!

Helpful?
Thank gerpng5
jothvn, Volunteer at Reaching Out Tea House, responded to this review

Thanks for the kudos!!! More 

Northampton, United Kingdom
Level Contributor
34 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 8 December 2016 via mobile

The atmosphere was very relaxing and calm. One of my favourite things about this place was the little blocks of wood on each table that customers could use to communicate with staff. It was such a cool experience being somewhere that was quiet or silent. The tea was lovely and the cookies, more so! The only annoying thing about it... More 

Helpful?
Thank KTB_92
jothvn, Volunteer at Reaching Out Tea House, responded to this review

Sometimes our customers who do not read English or are so "into" their groups and chat that they do not even notice our intention of silence. Sorry if their behaviour was a distraction. Even though our staff are very attentive, sometimes they are not aware of the noise level of some conversations. We even have had to do some training... More 

Level Contributor
15 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 8 December 2016

The place is really tranquil and a good place to relax with a nice of hot tea and coffee. This place will be suitable for those that seek comfort and serenity. Prices are a little on the high side as compared to other cafes but it is worth it.

Helpful?
Thank Wabito
jothvn, Volunteer at Reaching Out Tea House, responded to this review

Thanks for your review. We are happy to know that you were ultimately satisfied with our price point which reflects not only our fair trade and wage policy, but also our use of only local, small​ batch tea leaves and coffee beans. More 

2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 December 2016 via mobile

excellent place in hoi an for tea and coffe, the employ was nice, great experience, good locantion. silence after walking tired at the old town.

Helpful?
Thank Gh H
jothvn, Volunteer at Reaching Out Tea House, responded to this review

We love it when our gracious staff is highlighted in a review headline...thanks More 

2 reviews
5 of 5 bubbles Reviewed 7 December 2016 via mobile

Awesome experience. Beautifully appointed establishment with carefully prepared beverages. We were not aware that it was a silent tea house at first. But it was great to open ourselves to communicating differently with the ever so friendly staff, one of whom offered to take our photograph too. Thank you.

Helpful?
Thank Daniel P
jothvn, Volunteer at Reaching Out Tea House, responded to this review

Thank you for joining our staff in their silent world and relaxing into the tranquility of our tea house​. More 

London, United Kingdom
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 6 December 2016 via mobile

Great spot for tea, I tried the red lantern tea which was excellent. I also enjoyed the fact that it was quiet and had a peaceful vibe. Also top notch service. Altogether a great experience.

Helpful?
Thank Philip C
jothvn, Volunteer at Reaching Out Tea House, responded to this review

Thank you Philip...glad that you enjoyed your experience with us and that you told the Trip Advisor world about it!! More 

Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 December 2016 via mobile

Excellent would definitely recommend! Great experience and well worth checking out on your visit to Hoi An

Helpful?
Thank shoe21
jothvn, Volunteer at Reaching Out Tea House, responded to this review

We appreciate each and every review...and one entitled "excellent" is even better!!! More 

Krakow, Poland
Level Contributor
15 reviews
7 restaurant reviews
5 of 5 bubbles Reviewed 4 December 2016 via mobile

A variety of green tea and Vietnamese coffee blends, fantastic service and most importantly gives you a chance to enjoy the silence after the Old Towns noise (and hawkers!)

Helpful?
Thank Kathmal
jothvn, Volunteer at Reaching Out Tea House, responded to this review

Thank you for letting the Trip Advisor world know about our silent tea room. More 

Ho Chi Minh City, Vietnam
Level Contributor
32 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 4 December 2016

It's located in the heart of ancient town of Hoi An where tourist takes their trail to explore the town. The tea house is inside an heritage building decorated by arts and porcelain. The uniqueness here is the staff, they communicate with customer through paper because all of them are "hearing impaired". That's the reason the tea house is totally... More 

Helpful?
Thank Khoa T
jothvn, Volunteer at Reaching Out Tea House, responded to this review

Yes, couples do enjoy our tea house...and singles like to sit with a book in the quiet. More 

Level Contributor
15 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 December 2016

We stopped at the tea house as it looked so pretty from the street - at that point we didnt appreciate just how special this place is and how it's about more than just a cup of tea. The atmosphere is incredible and the silence is a welcome break from the bustle of the street. We tried the coffee and... More 

Helpful?
Thank Kayleigh F
jothvn, Volunteer at Reaching Out Tea House, responded to this review

Ah yes,....the rains do limit our garden seating...sorry that you felt a little crowded. More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    Atmosphere
    5 of 5 bubbles
Average prices
USD 2 - USD 5
Cuisine
Cafe
Meals
After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Free Wifi
Good for
Romantic, Special Occasion Dining, Cheap Eats, View, Child-friendly
Open Hours
Sunday
08:30 - 20:30
Monday
08:30 - 20:30
Tuesday
08:30 - 20:30
Wednesday
08:30 - 20:30
Thursday
08:30 - 20:30
Friday
08:30 - 20:30
Saturday
08:30 - 20:30
Location and Contact Information
  • Address: 131 Tran Phu, Hoi An 84510, Vietnam
  • Location: Asia  >  Vietnam  >  Quang Nam Province  >  Hoi An
  • Phone Number: +84 90 521 65 53
Description
The Reaching Out Teahouse, a second location for our social enterprise, was created because we wanted to share authentic Hoi An (which means peaceful meeting) through the tradition of drinking tea and coffee with friends and visitors. Tranquility is assured in our ancient house furnished with antiques. Our servers are all speech and hearing impaired and the joy of silence is reflected throughout the experience. Customers enjoy the high quality of our teas and coffees as well as the gracious service. All of our tableware is hand crafted in the style of the imperial families of Hue and is available at our workshop and retail store a two-minute walk from the teahouse. In addition to ceramics, we feature embroidered tablecloths and unique accessories. Fair trade operating principles ensure that our disabled artisans and servers receive fair wages and work under safe conditions. We invite you to experience our teahouse and to let us know about your experience. We learn to make improvements to our products and services through customer feedback and good reports encourage others to find their way to our shop to enjoy the silence.

Questions & Answers

Questions? Get answers from Reaching Out Tea House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?