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Reaching Out Tea House

131 Tran Phu, Hoi An 84510, Vietnam
+84 90 521 65 53
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Overview
  • Excellent87%
  • Very good10%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“tasting plate” (30 reviews)
“cakes” (25 reviews)
Closed Now
All hours
CUISINES
Cafe, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
131 Tran Phu, Hoi An 84510, Vietnam
All Details
Write a Review
Reviews (2,129)
Traveller rating
Traveller type
Time of year
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1 - 10 of 1,690 reviews

Reviewed yesterday via mobile

I love how it feels at Reaching Out! Peaceful, tranquil, relaxing. I could spend hours here with a good book or just people watching.

Thank Yến Như N
Reviewed 2 days ago via mobile

Beautiful place - coffee and juice amazing as well as the cookies. Staff very friendly, wonderful experience!

Thank joey2421
Reviewed 2 days ago

Excellent concept providing work for those with hearing and speech impairments. The staff were extremely freindly and gracious, and even helped me learn how to say 'thank you' in signing. The location is peaceful and calm, gorgeously decorated in traditional style, and silence is actively...More

Thank celaeno1970
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 2 days ago

Thank you for respecting the silence of our tea house and encouraging others to do so. Your choice of the "sampler" 'was a good way to experience many of the tastes and aromas that we offer.

Reviewed 3 days ago

A first hand experience of what life could be like if you have no hearing. You use expression, pencil and paper or words on a block to communicate. Your supporting the people with the disability and only deaf people work here. Letting you have a...More

Thank Lizzie663
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 2 days ago

Hello Lizzie We are always so pleased to read reviews that reflect an awareness of what the Reaching Out Tea house is all about. Thanks.

Reviewed 4 days ago

I stopped here for a break and I was happy with my choice. The little garden is really pretty and everything there is lovely. The staffs are friendly.

Thank Jenny N
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 2 days ago

Thanks, Jenny, Glad that you enjoyed the garden and our friendly staff.

Reviewed 5 days ago via mobile

This was definitely an amazing experience! The service was fantastic and the tea house was beautiful. The staff was kind and were always smiling. It was interesting to read the story behind the tea house in the menu. When you came from the outside it...More

Thank Grkky134
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 3 days ago

Some customers simply do not "get" the idea of silence in our tea house, while others are able to sink into the tranquility. Thank you for your review.

Reviewed 5 days ago via mobile

Nice to help the local community at this tea house. However this is not the place to take the family. Spent the whole time trying to keep the little ones quiet. Was a bit expensive too.More

Thank Mark F
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 4 days ago

We are so sorry that you and your family could not relax at the Reaching Out Tea House. We do provide some activities for children and some kids even like to learn some signing. But, the tea house is not a place for rambunctious kids....More

Reviewed 6 days ago via mobile

A different space in the world. I'm very impressed with the starfruit tree. That's amazing!!!! All of thing are lovely. Nice decoration and excellent service with traditional Vietnamese drink. I will come back.

Thank Quang Thế L
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 5 days ago

We look forward to seeing you again. Thank you for the positive review!

Reviewed 1 week ago via mobile

Such a special little place to have a moment to sit in peace and quiet (apart from the odd horn you continue to hear from the street). We had some herbal tea and a beautiful refreshing lime juice. Some generous servings of yummy home baking...More

Thank BruDix
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 1 week ago

Thank you for your review and your understanding about the efforts that we have made to ensure that our service systems work for both staff and customers.

A TripAdvisor Member
121
Reviewed 1 week ago via mobile

We loved this unique place, enjoy superb tea and homemade cookies in a peacefull environment! The concept were people with a disability (deaf) serve you and have the opportunity to work is great! They are so friendly and offer you the best service possible!More

Thank A TripAdvisor Member
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 1 week ago

We are always thrilled when customers remark on the excellence of our service. we have tried very hard to design and incorporate service systems that allow our speech and hearing employees to interact with the hearing world and our customers from around the world to...More

Nearby
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Nearby Attractions
Hoi An Ancient Town
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 2 - USD 5
Meals
After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Free Wifi
Good for
Special Occasion Dining, Child-friendly, Romantic
Open Hours
Sunday
08:30 - 20:30
Monday
08:30 - 20:30
Tuesday
08:30 - 20:30
Wednesday
08:30 - 20:30
Thursday
08:30 - 20:30
Friday
08:30 - 20:30
Saturday
08:30 - 20:30
Location and Contact Information
  • Address: 131 Tran Phu, Hoi An 84510, Vietnam
  • Location: Asia  >  Vietnam  >  Quang Nam Province  >  Hoi An
  • Phone Number: +84 90 521 65 53
Description
The Reaching Out Teahouse, a second location for our social enterprise, was created because we wanted to share authentic Hoi An (which means peaceful meeting) through the tradition of drinking tea and coffee with friends and visitors. Tranquility is assured in our ancient house furnished with antiques. Our servers are all speech and hearing impaired and the joy of silence is reflected throughout the experience. Customers enjoy the high quality of our teas and coffees as well as the gracious service. All of our tableware is hand crafted in the style of the imperial families of Hue and is available at our workshop and retail store a two-minute walk from the teahouse. In addition to ceramics, we feature embroidered tablecloths and unique accessories. Fair trade operating principles ensure that our disabled artisans and servers receive fair wages and work under safe conditions. We invite you to experience our teahouse and to let us know about your experience. We learn to make improvements to our products and services through customer feedback and good reports encourage others to find their way to our shop to enjoy the silence.
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