We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Melting Pot

Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5368 (Washington Ave)
+1 518-862-1292
16:00 - 22:00
Closed now
See all hours
Sun 12:00 - 21:00
Mon - Thu 16:00 - 22:00
Fri 16:00 - 23:00
Sat 12:00 - 23:00
More Info
Add Photo Write a Review

79 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 77: English reviews
Bennington, Vermont
1 review
Reviewed 3 weeks ago via mobile

Not impressed. Priced way too high for the small portion they give you. The dips and batter where not good at all. To be honest if I wasn't with a person who loves the place I would have walked out when the main meal came.

Thank knightbaker
Level Contributor
48 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 14 March 2017 via mobile

Great place..I was really doubtful about this place but was surprised..it really fills you up, really fresh..good stuff!

Thank Richard M
Bloomington, Illinois
Level Contributor
40 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 8 March 2017

Although the price is "fine dining" - it's a casual place. You don't need to dress up. Not a good place for small children because of the danger of being burned if not attended to constantly. The service was very good - we were introduced to 2 waiters - they said one was in training. Service was so good we... More 

Thank ajmuzz
Level Contributor
50 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 8 March 2017

We booked this for our 11th anniversary. We also had a buy one get one coupon that they honored. The night was very nice, we were there for about two 1/2 hours. We had a full course meal. They sat us at a table where there was only one pot, so that means that you and your guest will need... More 

Thank ZL4
Level Contributor
56 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
Reviewed 4 February 2017 via mobile

Excellent meal. A lot of food to cook. Went with son and his girlfriend. They lived it. We had a great time. The booth was plenty of room and somewhat secluded.

Thank Djb18
Albany, New York
Level Contributor
134 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 17 January 2017

The Melting Pot is a bit of a gimmick restaurant - they only serve fondue from hot pots right on the table. It isn't a place you'd want to go to on a regular basis but it does make for a fun night out. The usual routine is a four course meal with a cheese fondue, a salad, a main... More 

Thank lupaglupa
Albany, New York
Level Contributor
20 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 13 January 2017 via mobile

With the unique fondue menu and the nice ambience, this is a great place to celebrate any special occasion like birthdays, anniversaries etc. We usually enjoy there 4 course menu with one make your own and one package. Mostly the menu is consistent with some specials for new year etc. Its a whole family fun and kids especially Emily coming... More 

Thank justKanishk
Upstate New York
Level Contributor
47 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 22 July 2016

We purchased a groupon and decided to try this. The reservation was easy to make for the same day at the 5pm time we requested. The Manager, Jess, seated us. She was very knowledgeable and helpful. We had a nice quiet booth for the 5 of us. In fact, even though there were other diners, we didn't hear them. Our... More 

Thank Tammil73
Albany, New York
Level Contributor
40 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 29 June 2016

My gf and I came here to celebrate our 7th anniversary. My hotime flies when you are having fun. Everything, and I mean EVERYTHING, was top notch and classy all the way. When we were first seated, the bench had a broken spring or something wrong with it and the immediately sat us in another area. All the booths are... More 

Thank Allen_from_Ghent
Richmondville, New York
Level Contributor
64 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 9 June 2016

it's an experience. You literally cook your own food (boil steak, etc.) and dip odds 'n ends into various cheeses or chocolate at the end. It's not a lot of food and it's a process, but cheese/chocolate/fondue lovers will certainly appreciate it. I was rather surprised at the price as I took a friend just to hang out and for... More 

Thank Beth O

Been to The Melting Pot? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
    4 of 5 bubbles
American, International
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Wheelchair Accessible
Dining Style
Casual Elegant
Good for
Open Hours
12:00 - 21:00
16:00 - 22:00
16:00 - 22:00
16:00 - 22:00
16:00 - 22:00
16:00 - 23:00
12:00 - 23:00
Location and Contact Information
  • Address: 1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5368
    (Washington Ave)
  • Public Transportation: Public Bus Stop located near main entrance.
  • Location: United States  >  New York (NY)  >  Albany
  • Phone Number: +1 518-862-1292

Questions & Answers

Questions? Get answers from The Melting Pot staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?