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Open Hand Shop & Cafe

Certificate of Excellence
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Dumraun Bagh Colony | Assi, Varanasi 221005, India
+91 542 236 9751
Website
Today
07:30 - 21:00
Open now
See all hours
Hours:
Sun - Sat 07:30 - 21:00
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516 Reviews from our TripAdvisor Community

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Showing 430: English reviews
London, United Kingdom
Level Contributor
34 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

I was taken here by my lovely tour guide today and have to say it was a good experience. It has a great vibe, an amazing menu for drinks and food, although we only had time for iced coffee, which was great. There are also many items for sale such as purses, bags, scarves and cushion covers, all fair trade... More 

Helpful?
Thank Ally32Rob
Level Contributor
36 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

The food and drink is overpriced- most expensive I have had in Varanasi. I had the omelet which was ok. The shop sells products made my the people of a local charity, which is really great. Wifi probably the fastest I have experienced in India! And very comfortable to sit and relax in. Easy to find location. Good for solo... More 

Helpful?
Thank Skf273
Copenhagen, Denmark
Level Contributor
29 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

The atmosphere is nice and it's situated in a quiet street. The breakfast was good. But it was a bit pricy and the service was rather slow.

Helpful?
Thank Henriette O
Level Contributor
3 reviews
3 restaurant reviews
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Nice ambience, friendly staff. Food is fresh and tasty. However, it is overpriced and service is slow. A good place if you have big pockets and good company and lot of time.

Helpful?
Thank yash k
London, United Kingdom
Level Contributor
43 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

We visited twice. First time we wanted some deserts but we have been told they haven't got ice so we ended up getting tea and coffee. Second time we visited in the evening, waiter who was half asleep did not write the order down and I received wrong sandwich. Food was average, so was the service. Good tea and coffee.

Helpful?
Thank Ola S
Timbuktu, Mali
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 3 weeks ago

If you need to be surrounded by indifferent service and lots of people making a drink last hours then this is the place for you.It used to be good, but looks tired and tatty now.Hopefully It will recover..cheesecake and coffe are great.

Helpful?
Thank zappagroucho
Level Contributor
11 reviews
3 restaurant reviews
4 of 5 bubbles Reviewed 4 weeks ago

Good Restaurant with a Delicious food. 1. Shoes are not allowed inside, you need to remove your shoes outside(make sure you wear good socks :P). 2. The moment you enter ,Receptionist/Cashier will welcome you by saying Hello or Welcome. - Appreciate 3. They do have a Free Wi-Fi for Guests. 4. They also have a Shop , if you are... More 

Helpful?
Thank lalit mohan b
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 4 weeks ago

The service is really slow. It was very convenient for breakfast so I went three times with decreasingly positive experiences. Day one: Delicious espresso by way of Machiatto, hands down the best coffee experience in Asia to date and the ginger-orange-apple-chili juice is quite good. Day two: ordered one type of pancake, got a different type, no big deal, ordered... More 

Helpful?
Thank Daviebabey
Wheaton, Illinois
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 5 weeks ago via mobile

A great place to meet to talk over plans! One time I was there and was given a wrist band. The plunger coffee is super!

Helpful?
Thank Manisha R
Level Contributor
6 reviews
5 restaurant reviews
1 of 5 bubbles Reviewed 21 February 2017 via mobile

I am a regular visitor. Recently I have noticed that they are under staffed, especially mornings. The food is nice. Today I waited an hour for just a Cappucino and left when I saw customers who came way after me were being served. The staff are nice and apparently they were sorry. But sometimes i get the feeling that they... More 

Helpful?
Thank Ahmed Shammas Y
OpenHandIndia, Owner at Open Hand Shop & Cafe, responded to this review

Hi, Ahmed. On behalf of our staff we would like to apologise for taking time to serve you. It seems sometimes as if our staff do not care but there is usually a valid reason why they could not attend to our customers at a specific time. We can assure you it is not due to any racial issues as... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
USD 2 - USD 5
Cuisine
Indian, Cafe, International, European, Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Brunch, Drinks
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Street Parking, Digital Payments, Free Wifi, Accepts Mastercard, Accepts Visa
Good for
Child-friendly, Kids, Cheap Eats
Open Hours
Sunday
07:30 - 21:00
Monday
07:30 - 21:00
Tuesday
07:30 - 21:00
Wednesday
07:30 - 21:00
Thursday
07:30 - 21:00
Friday
07:30 - 21:00
Saturday
07:30 - 21:00
Location and Contact Information
  • Address: Dumraun Bagh Colony | Assi, Varanasi 221005, India
  • Location: Asia  >  India  >  Uttar Pradesh  >  Varanasi
  • Phone Number: +91 542 236 9751
Description
Stop by for espresso based coffee at one of our cafes or come over for a meal served by our pleasant staff. At our stores you will find great products for sale too which are made in-house by our manufacturing unit in Delhi. You can smell our home baked cakes from far and soon we'll be serving homemade ice cream as well. In Leh our meals consist of organic veggies, true to the spirit of Ladakh where nature still rules. Sit on our balcony in the holy city of Varanasi and sip some of India's best coffee while you watch Indian life go by. Stop by for some hot and spicy chai at our manufacturing unit in Old Delhi. We love visitors!

Questions & Answers

Questions? Get answers from Open Hand Shop & Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?