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Dumas Road | Gateway Hotel, Surat, India
+91 261 669 7000
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38 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Level Contributor
9 reviews
3 of 5 bubbles Reviewed 23 January 2017 via mobile

Very very rude staff...though the food quantity, quality and the taste was excellent..infact finger licking but only because of the staff behaviour it doesn't earn 5 star..

Helpful?
Thank Nikhil J
surat
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 28 December 2016 via mobile

Best pizza in town and awesome service with friendly staff. They tailor the food according to your taste and choice. Especially Ankit who gave us special treatment!

Helpful?
Thank Rakehsbgandhi
Mumbai (Bombay), India
Level Contributor
63 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 12 September 2016

HAD ORDERED A CURRY NON VEG SET MENU, Everthing was given together and couldn't enjoy the half of it as, they become cold specially tandoori roti's. Like the Other world works I except the set menu to be in course. it was like eating at thali restaurant.

Helpful?
Thank sukhmeet22
Surat, India
Level Contributor
47 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 23 August 2016

We were a group of six & since the buffet seemed uninviting we decided to order al a carte . We ordered a melange of dishes from north indian, pizza & thai. All extremely disappointing. All were served almost cold, the biryani seemed stale & pre heated in a microwave. the pizza was cold & the bread seemed stale. Usually... More 

Helpful?
Thank ShahNeo
Level Contributor
60 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 30 June 2016

Flow cafe is nice place for having lunch or dinners. It offers a range of cuisines. Food is tasty and the ambiance is nice.

Helpful?
Thank Tanya M
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 20 June 2016 via mobile

Your typical 24-hour coffee shop found at any premiere hotel. You can either choose to dig into their buffet or order a la carte. The last time we visited this place was for dinner on a weeknight. The place was packed and had quite a bit of waiting time. So you might want to consider reserving your tables beforehand, especially... More 

Helpful?
Thank Anjalee S
New Delhi, India
Level Contributor
29 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 13 June 2016

Went there with family for buffet dinner. The spread was good with the usual soups, starters, salads etc. The main course spread also was decent, however the desserts left a lot to be desired. The cakes and pastries were a disappointment and one would get better quality at roadside patisseries. The service was also tepid and certainly not upto Taj... More 

Helpful?
Thank indiantraveller64
surat
Level Contributor
83 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed 1 May 2016 via mobile

We visited on 1st may for dinner with pregnant lady and Infant and one kid...while placing order we informed about non spicy food strictly...we recieved order after 55 minutes...we recieved food with green chillies in it...after complaining staff....they got two three items from the buffet....food....service...ambience nothing match 5 star standards....in short a complete mess

Helpful?
Thank saurabhnandwani
Level Contributor
85 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 30 December 2015

What I absolutely loved about this restaurant?? It was kids friendly. I was here with my sister in law whose baby is only 6 months old. The waiters actually offered to make khichdi for my niece and it was made as per the 6 month's old requirements. We were super impressed with the great service!! Also we ordered pasta, pizza... More 

Helpful?
Thank shagun_sp
Surat, India
Level Contributor
110 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 118 helpful votes
5 of 5 bubbles Reviewed 28 December 2015

Great restaurant, food and service. We regularly visit the restaurant for buffet dinner. Variety of cuisines with nice taste.

Helpful?
1 Thank blackcaps

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Indian, Asian, Vegetarian Friendly
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Takeout, Wheelchair Accessible
Good for
Child-friendly
Location and Contact Information
  • Address: Dumas Road | Gateway Hotel, Surat, India
  • Location: Asia  >  India  >  Gujarat  >  Surat
  • Phone Number: +91 261 669 7000

Questions & Answers

Questions? Get answers from Flow staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?