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Special Diets
Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
CUISINES
American
FEATURES
Takeout, Reservations, Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Free Wifi, Accepts Credit Cards, Table Service
Reviews (1,365)
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1,001 results
Traveller rating
582
320
67
20
12
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Time of year
LanguageEnglish
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Traveller rating
582
320
67
20
12
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All reviews cheesecake cakes burger salad fries dubai mall huge portions amazing food aquarium slice jbr
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Reviewed 4 weeks ago

I had the veal tacos. The food was great. Service was also really good. Absolutely no complaints. We ate here twice during a visit to dubai. great atmosphere.

Date of visit: September 2021
Helpful?
Reviewed 4 weeks ago via mobile

We stayed 5minutes of walk away from JBR walk so 50% of cases we have made our choice to come here. Thanks to wide choice of different quisines we could find here something new every time. Tge food is really mouthwatering good tge majority of...staff is very friendly except some people. Generally want to say thanks.More

Date of visit: September 2021
Helpful?
Reviewed 4 August 2021

It was great to dine in a Halal version of the Cheesecake Factory. The brand never disappoints and is a delight to return to.

Date of visit: July 2021
Helpful?1  
Reviewed 15 June 2021

My fave coffee and cake for a treat! Loving all the cheesecake madness. Will be gladly coming back to eat some morrree

Date of visit: May 2021
Helpful?
tcfsm, Public Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 August 2021

Hi Jeansy, Thank you for your review. We’re glad you had a great time at The Cheesecake Factory and we hope to see you again soon.

Reviewed 14 May 2021

Went for brunch. Delicious food. I suggest it. The service was Quick and good. Big portions. Nice beverages.

Date of visit: December 2020
Helpful?1  
tcfsm, Public Relations Manager at The Cheesecake Factory, responded to this reviewResponded 25 May 2021

Hi Bakec, Thank you for your review. We’re glad you had a great time at The Cheesecake Factory and we hope to see you again soon.

Reviewed 13 March 2021 via mobile

I wrote a review about this place before and I thought I try it again.not much change . Food is ok and portions are big but still service needs to be improved . This is due to being very busy .

Date of visit: March 2021
Helpful?1  
tcfsm, Public Relations Manager at The Cheesecake Factory, responded to this reviewResponded 13 March 2021

Hi Mohammed, thank you for reaching out to us. Please be assured that we will convey your feedback to our Operations Team.

Reviewed 8 February 2021 via mobile

If you want to eat here, make sure you get Abbi as a waiter! He is really the nicest waiter we ever encountered. He makes the whole experience wonderful. He has a very positive vibe.🧡 👌

Date of visit: February 2021
Helpful?1  
tcfsm, Public Relations Manager at The Cheesecake Factory, responded to this reviewResponded 7 March 2021

Hi krenares, Thank you for your review. We work really hard to offer the best food, service and environment and we’re glad to see this reflect on your visit.

Reviewed 27 December 2020 via mobile

It was Christmas nite, we were looking for a nice upscale dining spot which felt warm and not crazy expensive.😇 As usual, was glad we ended in Cheesecake Factory, smiling faces and great food, what more can one ask for. We ordered the bacon bacon...burger and my favorite the Cuban sandwich along with some drinks. Our server for the evening was narendra if I’m not mistaken, very respectful and soft spoken. The food was perfect and delicious as always. Had the privilege of meeting the manager Dylan on complementing the chef on how good the food was, such a polite and kind gentleman. Although no visit to the factory is complete without trying one of their signature slices we decided to pass as we were stuffed and as we were about to leave, Dylan surprised us with one of their signature red velvet cheesecake slice ToGo🤩. Made our Christmas evening all the more memorable. O yea.. as we reached home.. we gorged on that slice shamelessly 😁More

Date of visit: December 2020
Helpful?2  
tcfsm, Public Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 January 2021

Hi Charles, Thank you for your review. We work really hard to offer the best food, service and environment and we’re glad to see this reflect on your visit.

Reviewed 15 October 2020

I do love the food yes indeed, but an incident happened - we asked for the menu from 1 waiter & that waiter went and told the other waiter to get it for us but then that other waiter who was responsible for our table...nodded and said on its way and thus it took another 4 minutes and no one got the menu. I do understand the rush but its just a menu, then we asked one waiter over the counter while punching an order (we thought he could be helpful) and he said (I'm entering an order !!! ) and we are like.....WHAT ??? and we stood up at that time and went and got the MENU by ourselves.... well thats it...thought of sharing our funny incident. But in general, food was amazing as always, portion is outstanding and the manager was helpful. But its only that thing happened.... Yalla see you soon !!!More

Date of visit: October 2020
Helpful?2  
tcfsm, Public Relations Manager at The Cheesecake Factory, responded to this reviewResponded 18 October 2020

Hi Bassam, Thank you for reaching out to us. We are so sorry to hear about your most recent experience. Please be assured that we will convey your feedback to our Operations team.

Reviewed 30 September 2020

Their cakes are delicious and highly recommended.good ambiance and very good service. price is little high

Date of visit: September 2020
Helpful?
tcfsm, Public Relations Manager at The Cheesecake Factory, responded to this reviewResponded 18 October 2020

Hi Chikako, thank you for reaching out to us. We’re glad we’re able to offer you an experience you can enjoy. Kindly note that we offer large dishes and use the freshest ingredients every day to ensure customers get value for their money.

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Questions & Answers
Ask a question
rahimakadir
15 July 2018|
AnswerShow all 4 answers
Response from Tom M | Reviewed this property |
Sorry for the delay, No it is in a mall
1
Vote
Hanaa A
28 November 2017|
AnswerShow all 3 answers
Response from tcfsm | Property representative |
Hi. We are sorry to hear about this. May we please have your contact details to get in touch with you? Thank you.
0
Votes
jsami685
24 March 2016|
AnswerShow all 9 answers
Response from imi2013 | Reviewed this property |
Ireally do not know if they do b/fast.
0
Votes
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Frequently Asked Questions about The Cheesecake Factory

Yes, The Cheesecake Factory offers takeaway services.

The Cheesecake Factory is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4