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Western SteakHouse

#901 of 8,884 Restaurants in Dubai
Certificate of Excellence
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Crowne Plaza Dubai | Sheikh Zayed Road, Dubai 23215, United Arab Emirates
+971 4 331 1111
Website
Today
17:00 - 00:00
Open now
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Hours:
Sun - Sat 17:00 - 00:00
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78 Reviews from our TripAdvisor Community

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Showing 68: English reviews
2 reviews
5 of 5 bubbles Reviewed 5 days ago NEW

Everything is all perfect in this restaurant, from that AWESOME customer service to the food that was so AMAZING. The best steak in Dubai! Kudos to SAY and MACKLON, you're sooo accommodating guys, we will be back for sure!

Helpful?
Thank Carol F
Dubai, United Arab Emirates
2 reviews
5 of 5 bubbles Reviewed 5 days ago NEW

Steak is LOVE... It is a cheat day when you are here. Delicious food, everything is here and the Staff are exceptional. Thank you Miss Say, Passy and Macklon for an excellent service, very accommodating and friendly. We all have a great time.

Helpful?
Thank lilybelleglea15
Dubai, United Arab Emirates
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 6 days ago NEW

The choice of food & beverages and their quality was amazing. Service and ambience was a complete letdown.

Helpful?
Thank Shawn-Vaz
Glasgow
Level Contributor
165 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 162 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

I have to say the steak was good and the staff were very polite, however the decor was a bit tired and the place lacked atmosphere. Felt a bit scammed that I was checked into another Crowne Plaza in Dubai so did not qualify for points, however the final straw was asking for local water and being told that the... More 

Helpful?
Thank Kevin O
Emirate of Dubai, United Arab Emirates
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 30 November 2016

Just seat and you will have everything in place. Best of the best. From excellent food that makes you linger for more, to a top notch service from a small yet amazing and professional team, Yatin, Macklon and Say. Shukran!

Helpful?
Thank babati707
Crowne Plaza D, Manager at Western SteakHouse, responded to this review

Dear babati707, We are thrilled to read a wonderful review of your dining experience at Western Steakhouse. I will be pleased to share it with the team. We definitely look forward to your next visit. Sincerely, Jean Wyngaard Outlet Manager More 

Level Contributor
42 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 10 November 2016 via mobile

I was here on business staying in the hotel did not feel of hoping out to eat.i went into this restaurant which turned out to be an excellent choice.i had a double or fill size ribs and they were so tasty but huge plate I could not finish. Nice atmosphere and excellent customer service. A good choice to eat while... More 

Helpful?
Thank Omce
Crowne Plaza D, Manager at Western SteakHouse, responded to this review

Dear Omce, We are pleased that you were able to try Western Steakhouse on your recent visit to Crowne Plaza® Dubai. Thank you for your feedback about the food, service and the overall ambiance. I will be delighted to share it with the team. We definitely look forward to your next visit. Sincerely, Jean Wyngaard Outlet Manager More 

Dubai, United Arab Emirates
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 November 2016

What can I say? Amazing! Fantastic! From food to service. Will never replace it with anything else. Credit to all the hardworking chefs, Chef Dominic, Chef Vijesh, and Chef William. And amazing service from Say and Macklon. Thank you for always making my visit a memorable one.

Helpful?
Thank mohdferrari77
Crowne Plaza D, Manager at Western SteakHouse, responded to this review

Dear mohdferrari77, Thank you for a wonderful review of Western Steakhouse. We are pleased with your comments about the food and service. I'll be delighted to share it with the team. We look forward to having you back again. Sincerely, Jean Wyngaard Outlet Manager More 

Dubai, United Arab Emirates
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 29 October 2016 via mobile

It was just me and 2 other friends who went out for dinner. We had a great time in this quiet place. We ordered porkrib steak, so yummy and tender. We definitely like it. Aside from the buffalo wings and salad we ordered thats good for our taste.

Helpful?
Thank yriarteb
Salisbury, United Kingdom
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 29 October 2016

When we arrived the service was slow. The menu was not as extensive as we though, and lacked imagination. We assumed the food would be cooked on a BBQ or at least on a flame grill, how wrong we were! The starter of chicken wings was a pile of soggy, clearly microwaved wings with some cheap sticky sauce daubed over... More 

Helpful?
Thank clareswood
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 27 October 2016 via mobile

We visited the Crown Plaza hotel for dinner as there are numerous restaurants. Deciding on steak we heard to the western. The restaurant doesn't have fancy decor but isn't scruffy. The service wasn't as good as the service we have had when staying in Abu Dhabi or Dubai. Firstly, we ordered our drinks first but we had to keep chasing... More 

Helpful?
Thank Lbfulton

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
American, Steakhouse, Halal
Meals
Dinner
Restaurant features
Wheelchair Accessible, Serves Alcohol, Reservations, Seating, Waitstaff, Validated Parking, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Takeout
Good for
Business meetings, Child-friendly, Groups
Open Hours
Sunday
17:00 - 00:00
Monday
17:00 - 00:00
Tuesday
17:00 - 00:00
Wednesday
17:00 - 00:00
Thursday
17:00 - 00:00
Friday
17:00 - 00:00
Saturday
17:00 - 00:00
Location and Contact Information
  • Address: Crowne Plaza Dubai | Sheikh Zayed Road, Dubai 23215, United Arab Emirates
  • Location: Middle East  >  United Arab Emirates  >  Emirate of Dubai  >  Dubai
  • Phone Number: +971 4 331 1111
Description
Dubai's best kept secret serves the choicest of cuts from fillet to rib eye or sumptuous seafood, all recommended and professionally served by the award winning Western Steak House.

Questions & Answers

Questions? Get answers from Western SteakHouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?