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Factory Steak & Lobster

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Ratings and reviews

Certificate of Excellence2015 - 2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
USD 15 - USD 38
CUISINES
Steakhouse, Seafood
Special Diets
Vegetarian Friendly, Gluten Free Options
View all details
meals, features, about

Location and contact

Reviews (250)
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114 results
Traveller rating
66
28
10
8
2
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Time of year
LanguageEnglish
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66
28
10
8
2
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1 - 10 of 114 reviews
Reviewed 30 December 2018 via mobile

The customer service here is so awesome. The whole crew loved the atmosphere and waiter Andres. He spoke english and spanish. Explained the best parts of the menu and even cut out my lobster for me. He spoiled us with desert and had great advice...More

Date of visit: December 2018
Thank redd7734
Intermanagua, Gerente at Factory Steak & Lobster, responded to this reviewResponded 4 January 2019

Dear redd7734 Thank you very much for your comment, we are very happy giving you the quality of service you deserve, and hope to be your host on your next visit to Nicaragua. Regards,

Reviewed 16 September 2018 via mobile

I loved the relaxed high-end ambience of this restaurant. I tried the dry aged steak which was very good and cooked the way I liked it. Nice wine list and excellent service.

Date of visit: September 2018
Thank TayHi
Intermanagua, Gerente at Factory Steak & Lobster, responded to this reviewResponded 14 January 2019

Dear TaylanHi Thank you for taking the time to share your experiences with us . It is always wonderful to hear from our guests that our Brand fullfil Their expectations. We hope to see you again son.

Reviewed 16 August 2018 via mobile

We went for my moms birthday, had great orders and made a mix match of wagyu burger (really good), bone in rib eye ( really good), sides were just ok, got a birthday cake and candles for Mom. Had a really nice time and great...More

Date of visit: August 2018
Thank baldilon
Intermanagua, Gerente at Factory Steak & Lobster, responded to this reviewResponded 15 January 2019

Dear baldilon We are very glad to hear that your stay at Real InterContinental Metrocentro Managua was pleasant. We invite you to continue visit us and taste our delicious food. We are looking forward to serve you in your next stay with us.

Reviewed 5 August 2018

Chef Yamil Jiron amazing food. Last night we the pleasure of dining at the The Factory and meal was exquisite. The service was superb. Thank you all!

Date of visit: August 2018
Thank martinangelica
Intermanagua, Gerente at Factory Steak & Lobster, responded to this reviewResponded 15 January 2019

Dear martinangelica Thank you for taking the time to share your experience with Chef Yamil. It is always wonderful to hear the expectional Service that our Guest recieved. Hope to see you soon

Reviewed 11 June 2018

Really excellent food, but I particularly enjoyed the seafood. It's nice how they break the menu down to show you local items. Extremely nice staff.

Date of visit: June 2018
Thank JennyZelle
Intermanagua, Gerente at Factory Steak & Lobster, responded to this reviewResponded 5 February 2019

Dear JennyZelle Thank you for leaving your kind comments about our restaurant. We are happy to hear that you have enjoyed our quality food and the excellent service We hope you visit us soon.

Reviewed 17 April 2018 via mobile

Everything was just superb! Best steak I have ever had in my life. The food, the ambience and especially our server Junior Hernandez just simply amazing. Five starts for sure!!More

Date of visit: April 2018
Thank Bianca O
Intermanagua, Gerente at Factory Steak & Lobster, responded to this reviewResponded 5 February 2019

Dear Bianca O We wish to thank you for visiting our Factory Steak & lobster restaurant during your stay with us. For us it was a a pleasure to serve you and your family. In Factory we work to give you the best service and...More

Reviewed 17 April 2018 via mobile

Junior Hernandez did an amazing job on my visit to this restaurant. The food was unbelievably incredible! Everything was delicious. I would recommend eating here and would love to come back!

Date of visit: April 2018
Thank Amy H
Intermanagua, Gerente at Factory Steak & Lobster, responded to this reviewResponded 5 February 2019

Dear Amy H Thank you very much for your comments, may I tell you that Factory Steak & Lobster was specially designed to provide our customers with the best cooking experience. We are looking forward to welcome you again.

Reviewed 15 April 2018

Steak and lobster were not done as ordered. Steak was raw and lobster dry. We were a family of 6 and two of us ordered the steak and lobster. It was returned to the kitchen several times. A restaurant like this should make sure that...More

Date of visit: March 2018
Thank Lena S
Intermanagua, Gerente at Factory Steak & Lobster, responded to this reviewResponded 5 February 2019

Dear Lena S We welcome your comment, is really important to know your Opinions because it helps us to improve our service to our customers, our staff are fully trained to provide the best serve. We apologize for the inconvenience you had , We are...More

Reviewed 14 April 2018 via mobile

Thanks Junior as USUAL for your wonderful SERVICE! Food was great as is YOUR ATTENTION. Desert was AWEEEESOME

Date of visit: April 2018
Thank María-Gabriela M
Reviewed 20 February 2018 via mobile

While the heat can be oppressive during daytime hours in Managua, dining poolside in the evening with gentle, cooling breezes is a lovely way to spend an evening! All diners are treated with an empanada, fresh bread, herbed butter and fresh pico de gallo. The...More

Date of visit: February 2018
Thank Julie N
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Questions & Answers
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Dean b
6 August 2016|
AnswerShow all 2 answers
Response from Intermanagua | Property representative |
Dear Dean b Thank you very much for your interesting in Factory Steak and Lobster. There are prices between US$ 20 to US$ 45; moreover, there is a special Factory Lunch every week with entries, main dish and dessert... More
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SRK22
22 July 2015|
Answer
Response from Saraproberts | Reviewed this property |
No dress code
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