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Bocatto Da Fiorentino

Mall El Jardin D2: Scala Shopping D3: La Floresta D1 | D1, Mall El Jardin D2, Scala Shopping, Quito 170150, Ecuador
+593 2-298-0264
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Overview
  • Excellent61%
  • Very good27%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“pizza” (9 reviews)
“el jardin” (4 reviews)
“toppings” (2 reviews)
Restaurant Hours
CUISINES
Pizza, Italian, International, Vegetarian Friendly, Vegan Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Mall El Jardin D2: Scala Shopping D3: La Floresta D1 | D1, Mall El Jardin D2, Scala Shopping, Quito 170150, Ecuador
All Details
Write a ReviewReviews (428)
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1 - 10 of 33 reviews

Reviewed 17 June 2018

Fam and I ate here for lunch, got a pizza and two pastas. The pizza was okay but pretty small, and both of the pastas were way too salty, like, we could barely eat them salty. We HAD to order two drinks a piece. We...More

Thank misterjay26
GabrielCarrasco, Director General at Bocatto Da Fiorentino, responded to this reviewResponded 19 June 2018

Misterjay26 First of all, thank you very much for your visit. The truth is that your comment catches our attention. Would you like to know a little more, in what local was it? What day was it ?. With these data we can enter the...More

Reviewed 17 May 2018 via mobile

We were very happy with our dinner. The server provided excellent service and offered a promotion that we weren’t aware of...2 for 1 pizza! We had planned to split a pepperoni pizza, but since the 2nd was free I ordered the Tricolor pizza (a bit...More

Thank Jen M
GabrielCarrasco, Director General at Bocatto Da Fiorentino, responded to this reviewResponded 18 May 2018

Dear Jen: First of all thank you very much for taking the time to write a comment. We are happy that you have been able to visit us. Thanks for the suggestions. Gabriel.

Reviewed 10 March 2018 via mobile

Nice food, excellent service in this cafe-restaurant on the top Flor of El Jardin shopping centre in Quito’s business district. Great pizza margaritas made with fresh tomatoes, not tomato paste.

Thank Jasperco
GabrielCarrasco, Director General at Bocatto Da Fiorentino, responded to this reviewResponded 13 March 2018

Dear Jasperco. For us it is a pleasure to assist you. Thanks for your excellent comment, that makes us realize that the customer experience is what we are looking for. Excellent week, and we hope to see you soon.

Reviewed 21 December 2017

I remeber I used to love this place and it was my favorite Italian restaurant by far. However, the last time I went there after several months and I ordered pizzas, I don't know what happened, but I didn't like it at all. The pizza...More

Thank lguerrero54
Gabriel C, Director General at Bocatto Da Fiorentino, responded to this reviewResponded 23 December 2017

lguerrero54 First thank you for your comment and visit. It catches our attention to receive a complaint about our pizzas. Anyway, we take the suggestions very seriously and will proceed as in the whole structure to review what happened. Our quality remains the same or...More

Reviewed 25 November 2017 via mobile

Wow! Best pizza in a long time. The staff didn't speak much English but the manager did and was extremely helpful in helping us decifer the Spanish menu. We were able to have half/half choose different toppings if we wished. We had 3 for 2...More

Thank 007ms_itchyfeet
Gabriel C, Director General at Bocatto Da Fiorentino, responded to this reviewResponded 4 December 2017

We are very happy to receive your message and your comments. The main idea of ​​our business and brand management is that customers have a totally pleasant experience. Thank you Gabriel.

Reviewed 19 September 2017

Nice but overall slow service. Pizza was ok. The shrimp dish was maybe the best dish we had so far on our trip.

Thank stevematterlingh
Gabriel C, Director General at Bocatto Da Fiorentino, responded to this reviewResponded 19 September 2017

Dear Steve First of all thank you very much for your comment. This keeps us working to always serve our customers better. We wait for you with open doors always. Gabriel.

Reviewed 17 September 2017 via mobile

Excellent they even treat mu kids and friend so nicely that i always come back. I will recommend everyone to come at Scala shopping Mall and also go to @Dianti diseño en Joyas, beautiful jewelry, made in Ecuador

Thank Titi S
Gabriel C, Director General at Bocatto Da Fiorentino, responded to this reviewResponded 19 September 2017

Thanks titi. Your comment and visit encourages us to continue working with desire and taste to serve our clients in an excellent way. Always to order. Gabriel.

Reviewed 18 January 2017 via mobile

We stoped at the "mall el Jardin" location. We had incredible service from the door, fast service, food was really good, I order salmon and it was cooked perfectly, soft excellent flavor. Will be back definitely. Congrats to the manager and the whole team.

Thank Oso O
Gabriel C, Director General at Bocatto Da Fiorentino, responded to this reviewResponded 27 January 2017

Oso: First of all thank you very much for taking the time to place this very valuable comment. We are always at your service for what you need. Gabriel Carrasco Thank you.

Reviewed 17 September 2016 via mobile

I visited the restaurant located in Scala shopping.. i recommend you to sit on the terrace since you have a nice view of the valley there.. the service was ok, but we had a problem that one of the dishes did not have one of...More

Thank lguerrero54
GabrielCarrasco, Director General at Bocatto Da Fiorentino, responded to this reviewResponded 21 September 2016

IGuerrero54: First thank you for your visit and comment. We are reviewing that was what happened with your order. We ask apologize and invite you to visit us again. Presenting this message to your waiter or manager let us Local invite a delicious dessert at...More

Reviewed 11 August 2016

I believe this one is worth trying if shopping at this particular mall. We sat down escaping the usual fast food options, and my, it was worth it. Service was spotless, not intrusive, not to familiar, respectful and quick. Food was decent. Not your upscale...More

Thank acodon
GabrielCarrasco, Director General at Bocatto Da Fiorentino, responded to this reviewResponded 5 September 2016

Mr. Acodon We greatly appreciate your comment and your visit. We are pleased that your experience has been excellent. Gabriele.

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 15 - USD 20
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Validated Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Accepts Discover
Good for
Groups, Romantic, Child-friendly, Special Occasion Dining, Kids, Business meetings
Location and Contact Information
  • Address: Mall El Jardin D2: Scala Shopping D3: La Floresta D1 | D1, Mall El Jardin D2, Scala Shopping, Quito 170150, Ecuador
  • Location: South America  >  Ecuador  >  Pichincha Province  >  Quito
  • Phone Number: +593 2-298-0264
  • E-mail
Description
Authentically Italian since 2004. We serve high quality food and drinks in very casual and colorful environments. We are located in two of the best shopping centers in Quito. Mall el Jardín and Scala Shopping.
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