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Mezza9

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Certificate of Excellence2017 - 2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

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About
Discover an exciting and contemporary Orchard Road restaurant at Grand Hyatt Singapore featuring Asian and Western cuisine. mezza9 offers a multitude of culinary delights to satisfy diverse palettes and culinary connoisseurs. With nine different dining experiences to savour, diners can choose to sit in any area and still order from all the show kitchens around them; deli, yakitori grill, sushi-sashimi bar, the grill, steam basket, the patisserie and the martini bar.
PRICE RANGE
USDΒ 20 - USDΒ 50
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, Drinks
CUISINES
Singaporean, Sushi
FEATURES
Seating, Parking Available, Validated Parking, Valet Parking, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Private Dining, Waitstaff, Highchairs Available, Wheelchair Accessible, Full Bar, Accepts Credit Cards
Reviews (660)
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618 results
Traveller rating
297
196
70
34
21
Traveller type
Time of year
LanguageEnglish
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297
196
70
34
21
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All reviews brunch crab cakes sushi crispy noodles steak fresh seafood salad bread salmon ice cream fries grand hyatt food stations different cuisines free flow champagne birthday song set lunch
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1 - 10 of 618 reviews
Reviewed 2 weeks ago via mobile

A private event- so a little different but the service and food was very good. We had a preordered menu so selection of lamb and beef with different cuts, along with some great side dishes. Something for every taste. Washed down with some good red....More

Date of visit: March 2019
Thank U1659MXsimonb
GrandHyattSG, Manager at Mezza9, responded to this reviewResponded 1 week ago

Dear U1659MXsimonb, It's our pleasure to hear that you've enjoyed both our food and service and will always look forward to another dining experience with you. Warm regards, Grand Hyatt Singapore Management Team

Reviewed 3 weeks ago

Latest visit Sunday brunch. As a regular patron, I can say that the service has improved quite a lot compared with the last 3-4 visits, so that is a welcome development. However, the standard of food continues to drop, a slow decline noticed over the...More

Date of visit: February 2019
Thank Iffyct
GrandHyattSG, Manager at Mezza9, responded to this reviewResponded 2 weeks ago

Dear Iffyct, Thank you for your loyalty and for returning to our Sunday brunch! We're disappointed to hear that the food quality you experienced at our deli and western grill was not up to your expectations. We'll certainly be looking into this and will work...More

Reviewed 3 weeks ago

Always enjoyed M9 for its good food. On Saturday 16 We were at M9 for dinner. Ordered from Chinese counter the stir fry Angus beef and chilli crab. Very disappointed. Beef was tough, crab was not fresh that day. It was more tomato ketchup than...More

Review collected in partnership with www.chope.co
Date of visit: February 2019
Thank sharonlM1235OO
GrandHyattSG, Manager at Mezza9, responded to this reviewResponded 2 weeks ago

Dear sharonlM1235OO, We're disappointed to hear of your unpleasant experience at mezza9. Our culinary team takes pride in serving top quality produce at our restaurants and will not find this experience acceptable. We'll be sharing it with the team to investigate further, and hope we'll...More

Reviewed 4 weeks ago

Service: slow, not attentive(our glasses almost empty/empty but no one seems to notice it) most of the wait staff gone missing during our almost 3hrs there. 2)Food: low quality & downsize, got a new Thai section food was dried & not Thai at all. Japanese...More

Review collected in partnership with www.chope.co
Date of visit: February 2019
Thank gohsockkian
GrandHyattSG, Manager at Mezza9, responded to this reviewResponded 4 weeks ago

Dear gohsockkian, Thank you for supporting us for the past 3 decades. We sincerely appreciate your loyalty. However, we're terribly disappointed to hear of your recent experience at our Sunday Brunch. Please be rest assured that we'll be looking into this with our team to...More

Reviewed 9 February 2019 via mobile

Took my family there for lunch today. I like the idea of various kitchens exposed to diners within the restaurant. The smell from those kitchens was a plus to wonderful food and service provided. Highly recommend this place for business meals or social gathering.

Date of visit: February 2019
Thank kentQ7529YG
GrandHyattSG, Manager at Mezza9, responded to this reviewResponded 4 weeks ago

Dear kentQ7529YG, Thank you for having your family lunch with us. We're so glad to hear you enjoyed our open kitchens, food and warm service. We look forward to welcoming you back very soon. Warm regards, Grand Hyatt Singapore Management Team

Reviewed 9 February 2019 via mobile

Great experience, waiter (Kevin) took the time to explain the meaning of this tradition at each step and ingredients ... and it was delicious. He also explained the Chinese menu for us to have a truly authentic experience.

Date of visit: February 2019
Thank Marc_Rous
Reviewed 4 February 2019

There are many would-be brunch 'best-of-its-class' offerings in Singapore, mostly within hotels but not only. in the expensive catefory $150++ as they chastely refer to (meaning $200 at final). I have visited them all and whether family oriented or for single, and 3 are above...More

Date of visit: January 2019
Thank ZeSmadj
Reviewed 3 February 2019 via mobile

Great choice of international food and had lobsters, prawn, mussels, suckling pig, roast duck, lamb, beef. Oyster were in plenty supply but rather small. There was a special machine to freshly squeeze orange juice automatically ..

Date of visit: February 2019
Thank robincheesg
Reviewed 21 January 2019 via mobile

Thanks to Chef Chong for the wonderful experience at the sushi bar πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»and Bobby for the great service πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ» We will be back again soon for more and many more celebrations πŸ₯°πŸ₯°πŸ₯° New menu for desserts πŸ˜ƒπŸ˜ƒπŸ˜ƒMore

Date of visit: January 2019
Thank WLaw2019
GrandHyattSG, Manager at Mezza9, responded to this reviewResponded 22 January 2019

Dear WLaw2019, Thank you for organising your birthday celebration with us! We're truly honoured to be a part of a happy occasion. We'll be sure to recognise Chef Chong and Bobby for their impeccable service that they have provided. We look forward to welcoming you...More

Reviewed 17 January 2019

This was the saddest meal we had in Singapore. Went for dinner on a Saturday night. Adult meal size wasn’t enough to feed the children (8 and 12 years old) and seafood platter for 2 was barely enough for 1 person. Meal quality was just...More

Date of visit: January 2019
Thank YouGotToMoveIt
GrandHyattSG, Manager at Mezza9, responded to this reviewResponded 22 January 2019

Dear YouGotToMoveIt, Thank you for taking the time to share your constructive feedback from your recent experience with us. We'll share it with the respective teams for us to explore ways in ensuring that all our diners leave with a great experience at our restaurant....More

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Questions & Answers
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Alpha2828
Hyatt in general, still operating like they were in the 80s in that all their food and beverage outlets still forbids customers who wore hats or caps. I was one who was asked to take off my headwear on many occasions and in different Hyatt hotels in Hong Kong and in Singapore, which spoilt my day on those occasions. I was very upset then and had a number of those occasions questioning the floor managers/watiresses at the F&B outlets on why then the women mainly the Japanese tourists were allowed to wear their hats. In this 21st century and for a Western hotel like Hyatt, it seems somehow they have not evolved with the times or they have a bias against men wearing cabs or hats. Casual wear is the norm nowadays and afterall, they forgot that they are offering and serving food and beverages, and not to judge and discipline their seated customers on what they can or cannot wear especially a causal cap. It's outright discrimination. Even my Amercian friends who were with me at the time, couldn't believe it and in fact told the manager to explain what is so offensive about wearing the hat or cap that Hyatt has to have such a silly policy. My Amercian friends also asked which past century did the Hyatt management came from? Well, luckily today, we are spoilt for choice of many F&B outlets throughout Singapore. Perhaps, the new top management of Hyatt can change their mindset and stopped this bias policy. The same calls to all other snobbish hotels and F&B outlets to do the same. Casual wear is the norm and a cap or hat is not offensive unless they carried offensive or undesired slogans or images. Same with sloppily dressed and over-exposed. Otherwise, no public F&B outlets including hotels should be allowed to impose such a ban.
2 September 2015|
AnswerShow all 4 answers
Response from grandhyattsingapore | Property representative |
Dear Alpha2828, thank you very much for sharing your feedback on your recent dining experience at mezza9. Although the restaurant's dress code is smart casual we do allow guests to dine wearing hats or caps. Please accept... More
0
Votes
iTravel-A2Z
2 March 2015|
Answer
Response from Ulka K | Reviewed this property |
I hope you enjoy it :)
0
Votes
iTravel-A2Z
2 March 2015|
AnswerShow all 3 answers
Response from grandhyattsingapore | Property representative |
Hi iTravel-A2Z, mezza9 serves a la carte for lunch and dinner from Mondays to Sundays. However, we do have a lovely brunch on Sunday which is an all-you-can-eat buffet with free-flowing champagne and other alcohol for SGD... More
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