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Hours
Sun
6:30 am - 10:30 am12:00 pm - 2:30 pm6:00 pm - 9:30 pm
Mon
6:30 am - 10:30 am12:00 pm - 2:30 pm6:00 pm - 9:30 pm
Tue
6:30 am - 10:30 am12:00 pm - 2:30 pm6:00 pm - 9:30 pm
Wed
6:30 am - 10:30 am12:00 pm - 2:30 pm6:00 pm - 9:30 pm
Thu
6:30 am - 10:30 am12:00 pm - 2:30 pm6:00 pm - 9:30 pm
Fri
6:30 am - 10:30 am12:00 pm - 2:30 pm6:00 pm - 9:30 pm
Sat
6:30 am - 10:30 am12:00 pm - 2:30 pm6:00 pm - 9:30 pm
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Ratings and reviews
4.0
RATINGS
Food
Service
Value
Atmosphere
Details
Someone from this business manages this listing.
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PRICE RANGE
$47.00 – $79.00
CUISINES
Asian, Singaporean, Nonya/Malaysian
Special Diets
Vegetarian friendly, Vegan options, Halal, Gluten free options
meals, features
Is this restaurant good for brunch?
Details
About
In light of the current COVID-19 situation in the region, we have implemented recommended precautionary operational measures to ensure a safe environment for all. These measures have been validated by an independent audit led by a government-appointed agency, and Grand Hyatt Singapore has been awarded the SG Clean Quality Mark by the Singapore Government. One of the only restaurants in Orchard with a Halal-certified kitchen serving a buffet spread of our favourite local dishes, StraitsKitchen promises a unique gastronomic tour through Singapore’s distinct cuisine.
PRICE RANGE
$47.00 – $79.00
CUISINES
Asian, Singaporean, Nonya/Malaysian
Special Diets
Vegetarian friendly, Vegan options, Halal, Gluten free options
Meals
Lunch, Dinner, Brunch
FEATURES
Reservations, Buffet, Seating, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Free Wifi, Accepts Credit Cards, Table Service, Gift Cards Available
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4.0
967 reviews
Excellent
439
Very good
340
Average
128
Poor
36
Terrible
24
sus67
London277 contributions
Jan 2025 • friends
This is a good chance to try a wide variety of local dishes, in a lovely environment, the food was tasty, and the staff was unwaveringly polite. It is a bit pricier than hawker centres, obviously! But it is worth it as you get to try a huge variety of dishes.
Written 6 February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Explore60598339913
1 contribution
Dec 2024 • friends
Amazing atmosphere, the Hyatt Team consisting of Ethan the receptionist who warmly welcomed and guided me and my friend to our table while Suriya the bartender whipped and served me and my friend delicious drinks and even brought it to our table with a smile. Not only that but servers Ridzuan,Jane,James and Belita made sure we had a pleasant time, always making sure to clear our finished plates as well as entertaining me and my friend with their positive and energetic personalities. Mike was also very courteous to us, making sure that we were comfortable and that the food was up to our standard.Lastly, to end off my birthday, the servers served me and my friend a slice of cake and sung a happy birthday song which was a pleasant surprise.
Overall, dining at the Grand Hyatt Straits Kitchen was a very pleasant and memorable experience, one that I would recommend others to try out. From the food to the service provided, everything was superb !
Written 16 January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wonder_123434
3 contributions
Jan 2025 • business
The selection for lunch buffet is great. I was impressed with the quality of the food, in particular the double boiled soup and many others. I am also impressed by the level of service by StraitsKitchen, and would like to give a shout out to Stephanie Soh who has kindly assisted on my request promptly.
Written 4 February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FarAway30601570519
1 contribution
Oct 2024 • family
I would say the services from the staffs were good and friendly. Atmosphere is really good, creating a very accommodating meal for families.
However, went to eat at the place on early October. Food was not up to the standard and price.
Chili crab was not cooked properly, apam balik was so tasteless, butter chicken I rather have it elsewhere. Grilled prawns… idk what to say maybe I took the bad batches. However my families were also disappointed with the food. Really did not justifies the price. I expected this place to be real special, but it’s just mehhh
I do acknowledged some food was great, like the roasted chicken rice and satay. The rest was average.
Please improve your cooking and make our visit and money worthwhile. With this standard could have just went other places with like 80% price paid
Written 13 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter A. Knipp
Singapore2375 contributions
July 2024 • friends
Straits Kitchen @GrandHyattSingapore
We just returned from a 2 month adventure in Europe! Of course our Craving for Local Food was at an all time high!
While we were away, Joleena Seah & Jackson Sim, long time friends and collaborators, invited us for the Hotel’s reopening after a 2 year hiatus and renovation! Of course we couldn’t, but got a VIP one on one invite once we returned!
And what privilege it was! Not just meeting great friends, but also catching up with Executive Chef Gottfried SchĂĽtzenberger, we have known each other since the early 80th, which was really special!
The food of course was the highlight, the service outstanding, it was a superb way to spend the day!
That after 30 years, that this restaurant has been around, and still packs at lunch, being fully halal, and serving almost all of our Singaporean favourite foods, shows not just the superb quality but also the consistency that Grand Hyatt and its amazing team of food service professionals have been famous for the world over!
To name each dish (it’s impossible to savour the entire selection at one sitting) would be equivalent to writing a novel of many pages, as such I let the pictures & videos speak for itself!
All I can say, it’s amazing and so totally worth a visit!
Naturally every Singaporean will have an opinion, but such is the passion for local food that we say, let’s agree to disagree, it will never please everyone equally but to have such variety in this special place under one roof is an accomplishment that has no equal!
Enjoy this culinary journey!
Big Thank you to Joleena & Jackson for having us!
#singapore #foodsg #sgfoodie #sgfoodporn #gourmet #cuisine #foodagram #foodaddict #SGfood #sgfoodstagram #sglifestylesingapore #straitskirchen #grandhyatt #grandhyattsingapore
Written 28 July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joel T
3 contributions
Aug 2024 • couples
Very broad range of Singaporean delights ranging from satay, chicken rice, laksa, black pepper crabs, otak, popiah to kuehs and ice kachang for dessert. As such represents good value. Clean dining venue. Very kind, attentive and thoughtful service from Lauren who went out of her way to attend to look out for guests needs In this busy environment.
Written 28 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LiverScot
Singapore44 contributions
Sept 2024 • family
Wow! Straits Kitchen is one of our all time favourites buffet places! We really missed it for the last 2 years as Grand Hyatt was renovating. I was slightly concerned that the food quality would change or they change the concept and break something that was so successful before the reno. However, I am glad that they have maintained their standards and excellent cuisine + service! The food is simple + basic but high quality. Every dish stands out in its own right apart from the roasted chicken wings (average!). I am soooo glad that they have kept things the way it was. Kudos to the whole team! I have not given 5 stars cos I think you need the extra oomph e.g. sambal stingray to you across the line.
Written 16 September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jane B
Singapore13 contributions
Dec 2020 • none
We booked Straits Kitchen after reading the reviews and it's was a disappointment to us. We were there to celebrate Christmas and my son's birthday 25/12/2020. Up front we paid $400+ for 4 person. We understand as the current situation it's not possible to have a speard of buffet, but the food that was served to our table was not worth the amount we paid. On top of that some of the dishes was not to the standard. A few siting around our table was disappointed with serving of food and waiting time as well. We had to keep requesting for clean plates and to clear the table. We had a long waiting time in between our orders. So we were not able to enjoy ourselves. I'm very sorry to say we could have a better meal in a normal sea food restaurant or any other local restaurants. Our Christmas Dinner and the birthday celebrations was ruined. ** Thumb up to the young servers as they keep coming to the table to check if we're waiting for our food after our second course of meal.
Review collected in partnership with www.chope.co
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Written 27 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aliff Daniel
Singapore137 contributions
Aug 2021 • family
Staffs who cleared plates are really fast and efficient. Luna and Hafiz is amazing. The malay manager wearing the blazer was nice too. However, the other servers who served our food is undeniably not as fast.
Last order was 9pm, but from 8.30pm, all of them including the chefs are busy clearing and cleaning their stations that our orders are left ignored. I had to verbally inform of my drinks order then they went back to their station to get it done. Which took a longer time yet again. It was confusing cause the tea is from a dispenser and the restaurant was not even crowded. You can see it from the photo.
Diners are always standing near the food counter waiting to be served but chefs are nowhere to be found.
Also, we had to use the prayer room at 8.15pm but doors were locked. I asked help from the female staff that was sitting at the safe entry table and she was really unpleasant and rude. Not even a smile when she talks. It’s like she’s there physically but not mentally at all.
I hope the service could be improved cause Grand Hyatt isn’t a 1-star hotel brand.
Written 16 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rajesh p
1 contribution
Aug 2022 • none
food variety & freshness, overall quality, availability of local cuisines, the atmospheric and ambiance are really fine. Unique and great for bigger gatherings. The price is high and therefore makes this a place that is more suitable for business outings .
I think it is true that you can easily find the individual types of food served here at all corners of Singapore. But the fact that you can simply walk around and pick and choose what you’d like to eat and enjoy the most, helps increase the joy of coming to this place.
Written 23 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
M Lauw
1 contribution
Aug 2021 • none
I visited Straits Kitchen on 28 Aug 2021 for afternoon tea to celebrate my both twin sisters birthday.
Although the front service staff was polite enough to show us to our table, that is all.
We understand that the period for afternoon tea was 3pm-4.30pm * 1 and half hour, which a bit rush, thus while we made our way to service counter for our food. So we order of warm glasses of water which came only an hour later, after several attempts telling some of the service staff of our request. The food counter staff are not friendly, for a 5*star establishment.
Although the beverages that we order came earlier, all the service staff who came to our table, is for only to clear the plates. So each time they cleared, we reminded them again, and again. I think the restaurant are not short of service staff, there are enough staff to serve for not so full house capacity. I am sure of that, cos when the time comes for the afternoon tea session to end, several service staff came to our table to remind us few times that the buffet is ending soon, meaning they need to clear the tables or telling us to 'bugger off' as they need to prepare the tables for Dinner. Not only that, halfway through our food, they came to give us for the bill!
The service staff including the food counter service are disappointing. Not friendly nor smiles like any other establishments in the hotel. And the food counters are not even busy!
My husband is Club at Hyatt member for a very long time. Thus we frequent Mezza9 , Pool Bar & Pete's Place all the time. Food is always great and service are fantastic at these 3 restaurants but I can't say so for Straits Kitchen. So does that means, Straits Kitchen customers who came to eat for buffet (it seemed to me) are treated differently from other establishments for the same hotel? Or the service staff assigned are less experience or do not require to have any interaction with diners since there were no table service? Or the manager, at the very least to ensure that drinks / beverages (only that) ordered by customers, to be sent as soon as they can.
Verdict:
1. The staff rushed us to our table;
2. Customer rushed for our food, *and drinks, (1.5hrs period)
3. Counter staff (nothing to rush) most food are already prepared
4. Service staff rushed to clear the plates
5. Service staff rushed the customers to settle the bill
6. Service staff rushed us to clear the tables for next session
So if 1.5hrs afternoon tea is too short and rushing for everyone, why have the session? Just have lunch buffet & early Dinner buffets (so no rush) hence better service (hopefully) when the staff have enough rest.
Hope the positive feedbacks helps.
Written 31 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
amagad2022
1 contribution
Mar 2022 • none
The quality of the staff (I think the Supervisor - a fair-skinned woman) at the reception remains to be desired. She was utterly rude when I asked whether a complimentary parking ticket could be spared. I have dined many times in the past and have always encountered polite and helpful staff the recent visit was an exception. Bad experience.
Review collected in partnership with www.chope.co
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Written 25 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wernerb
Singapore24 contributions
Aug 2021 • friends
As I understand that during these troubled times nothing can compared with previous days, I still believe that value for money should be respected. Now, we paid S$ 72.- per Head for a buffet which is probably worth half. The selection is limited and q uality wise it’s simply average.
Some of the dishes had a rather strange taste or flavour.
Don’t want to spend too many words for the dishes, but considering that this Restaurant is in a 5 Star Hotel (Grand Hyatt) it is simply not worth to try. Sorry.
Written 26 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
elleisyana
1 contribution
Nov 2021 • none
To my opinion, the buffet dinner is overpriced with very minimum food selections. I was expecting more selection from the cold seafood area. Most of the food is just okay, nothing wow! My only favourite was the Northen Indian Cuisine. Service staffs were very competent and friendly. Thumbs up for that! Overall, I don’t think I will visit again.
Thank you!
Review collected in partnership with www.chope.co
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Written 29 November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gizelle A M
Singapore4 contributions
July 2021 • none
I have given three stars SOLELY for Mr Sahri or Shari (I hope I got his name right) and his hospitality. Thank you for taking great care of us throughout our time there.
My experience at StraitsKitchen made me compare between other 5-star hotels, given its poor food quality. The Indian fare and teh tarik combo was not too bad actually.
The food paired with the cold attitude of the staff behind the counter was a downright disappointment for a 5-star establishment. Not to mention the hostess at the host stand who goes by the name of Ghitha. I was turned off by her rudeness and curt replies. She made us feel less than welcome.
I had higher hopes for desserts but only to be greatly disappointed. The pulut hitam, ondeh-ondeh, banana fritters... they have it better at local food stalls. The soft serve was interesting. But may I make a humble suggestion? Serve it in a smaller cup to avoid wastage. I had observed a lot of diners left more than half of it.
The pandemic shouldn't be a reason for the lapse in food and service quality. It has nothing to do with it.
What is the point in being 'spoilt for choices' when almost none of it was good enough? Was hoping for more at Straits Ktchen. But it was meh. Will I come back? Perhaps not.
Written 26 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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