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Sha Tin 18 (Hyatt Regency Hong Kong, Sha Tin)

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4/F, Hyatt Regency Hong Kong,18 Chak Cheung Street, Hong Kong, China
Name/address in local language
852-37231234
Website
Today
11:30 - 22:30
Open now
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Hours:
Mon - Fri 11:30 - 22:30
Sat - Sun 10:30 - 22:30
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142 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Hong Kong, China
Level Contributor
23 reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago

Authentic Peking Duck & unique desserts, should give a try to the Red date x Clafoutis, quite a decent piece. Afterall its a good places for a family gathering with high quality of delicious food

Helpful?
2 Thank Nyko_Claire
HyattRegencyShaTin, General Manager at Sha Tin 18 (Hyatt Regency Hong Kong, Sha Tin), responded to this review

Dear Nyko_Claire, Thanks for the great review sharing your experience. Glad to know you enjoyed the delicious food especially the red date clafoutis! Looking forward to serving you again soon. Best regards, Wilson Lee General Manager More 

Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

We use to really enjoy going to Shatin 18 for lunch however the last 2 times have been disappointing. We had decided to go back thinking the last disappointing experience was exceptional unfortunately we observed the same issues as our last visit. 1) Service is poor. There are waiters everywhere yet all seem to be looking away. You need to... More 

Helpful?
Thank 864dimitrip
HyattRegencyShaTin, Director of Food and Beverage at Sha Tin 18 (Hyatt Regency Hong Kong, Sha Tin), responded to this review

Dear 864dimitrip, Thanks for the review. I am sincerely sorry that your dining experience at Sha Tin 18 did not meet the high standards we strive to deliver. Rest assured that your comments regarding staff service and food portion have been shared with the Executive Chef and management team for evaluation to improve our operations and services. We will continue... More 

Hong Kong, China
Level Contributor
161 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
Reviewed 3 weeks ago via mobile

We had a really nice evening here. A few minor struggles with staff whose English was limited but overall very good food from a diverse and interesting menu. Roast pork and spinach with beef were especially good.

Helpful?
Thank jctokyo
HyattRegencyShaTin, Director of Food and Beverage at Sha Tin 18 (Hyatt Regency Hong Kong, Sha Tin), responded to this review

Dear jctokyo, Thanks for the great review sharing your experience. Glad to know you enjoyed the delicious food especially roasted pork belly and simmered spinach with minced beef! Rest assured that your feedback on staff’s language ability has been share with the training team for review. Looking forward to welcoming you again. Best regards, Ricky Yeung Director of Food and... More 

Kuala Lumpur, Malaysia
Level Contributor
90 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
Reviewed 4 weeks ago

If you eat here, be sure to order their Peking Duck. We had Dim Sum and it is really very good. Their service is excellent.

Helpful?
Thank donliew
HyattRegencyShaTin, Director of Food and Beverage at Sha Tin 18 (Hyatt Regency Hong Kong, Sha Tin), responded to this review

Dear donliew, Thank you for the great feedback and compliments. Glad to hear you enjoyed our services and delicious food especially Peking Duck and dim sum! Looking forward to serving you again soon. Best regards, Ricky Yeung Director of Food and Beverage More 

New York, NY
Level Contributor
66 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
Reviewed 4 weeks ago

I ate at this restaurant three years ago and remembered well the quality of its Peking Duck, supposed to be one of the best in Hong Kong, and the service. It used to be very difficult to make a booking here because of the restaurant's renown. So a friend and I went with high expectations. We left in great disappointment.... More 

Helpful?
Thank areopagus
HyattRegencyShaTin, Director of Food and Beverage at Sha Tin 18 (Hyatt Regency Hong Kong, Sha Tin), responded to this review

Dear areopagus, Thanks for the review. We appreciate you for sharing with us your valuable feedback relating to your latest experience at Sha Tin 18. Please allow me to express my sincere apology for the unpleasant dining experience you have encountered. Rest assured that your comments have been shared with the Executive Chef and the management team to continually improve... More 

Singapore
Level Contributor
58 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
Reviewed 4 weeks ago

The food was fantastic, we ate lunch there as we were already tired of queuing around the other popular places to eat. The food quality was just perfect but I would have given it Excellent if only the prices were just a tad bit lower. Food is quite pricey when eating there. Some Dim Sum, Fried Rice, Char Siew and... More 

Helpful?
Thank Mikas101
HyattRegencyShaTin, Director of Food and Beverage at Sha Tin 18 (Hyatt Regency Hong Kong, Sha Tin), responded to this review

Dear Mikas101, Thanks for great review sharing your experience. It is a true pleasure to know you enjoyed the delicious food at Sha Tin 18! We treasure opinions from valuable guests like you. Rest assured your comments regarding food prices have been shared with the team for review and improvement. Looking forward to welcoming you again soon. Best regards, Ricky... More 

Hyderabad, India
Level Contributor
104 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
Reviewed 4 April 2017

Orders take time to be noted. The food is delectable. Service staff are friendly, but communication may be a challenge.

Helpful?
Thank sandeeppillay
HyattRegencyShaTin, Director of Food and Beverage at Sha Tin 18 (Hyatt Regency Hong Kong, Sha Tin), responded to this review

Dear sandeeppillay, Thanks for sharing your experience. Glad to hear you enjoyed the delicious food at Sha Tin 18! Rest assured that your comment on staff services has been shared with the team for review and improvement on better staff training. We hope welcome you back soon. Best regards, Ricky Yeung Director of Food and Beverage More 

Hong Kong, China
Level Contributor
34 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 3 April 2017 via mobile

I have been a regular over few years. What is amazing is that the quality is so consistent. The level of service is of the highest order. The duck is popular but personally prefer the dish served in Peking Garden.

Helpful?
Thank Henry T
HyattRegencyShaTin, Director of Food and Beverage at Sha Tin 18 (Hyatt Regency Hong Kong, Sha Tin), responded to this review

Dear Henry T, Thanks for the great review sharing your experience. Glad to hear you enjoyed our high quality of food and consistency of services! Rest assured that your feedback regarding our signature Peking duck will be shared with the team for evaluation. Looking forward to serving you again soon. Best regards, Ricky Yeung Director of Food and Beverage More 

california
Level Contributor
371 reviews
154 restaurant reviews
common_n_restaurant_reviews_1bd8 143 helpful votes
Reviewed 1 April 2017

I was taken here by my relative to try their famous Peking duck. The place is in Sha Tin and is easily accessible by the Hong Kong train going to Lo Wu and just get off at the University train stop and look for Hyatt Regency Hotel. We ordered a variety of dim sum along with their Peking duck. I... More 

Helpful?
Thank chanyu1
HyattRegencyShaTin, Director of Food and Beverage at Sha Tin 18 (Hyatt Regency Hong Kong, Sha Tin), responded to this review

Dear chanyu1, Thanks for the great review sharing your experience. Glad to hear you are impressed by our signature Peking duck! Rest assured that your comment regarding the prices and quality of dim sum has been shared with our Executive Chef for review and improvement. Looking forward to welcoming you again. Best regards, Ricky Yeung Director of Food and Beverage More 

Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 22 March 2017

I am absolutely disappointed with the way how the hotel personnel are trained on handling customer inquiry and booking. I called in last night to try making a table reservation at Shatin 18 for Sunday Night (Mar 26, 2017) for a table for 9 people at 18:30. First of all, I am already disappointed that constantly no one is there... More 

Helpful?
2 Thank Ben T
HyattRegencyShaTin, Director of Food and Beverage at Sha Tin 18 (Hyatt Regency Hong Kong, Sha Tin), responded to this review

Dear Ben T, Thank you for the review. As much as we strive to provide the best experience to our guests, I am sorry to learn of your disappointment. Please be informed that we do serve two round seating at Sha Tin 18 during weekend’s dinner period due to huge demand, appreciate your kind understanding. With reference to your request,... More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 20 - USD 130
Cuisine
Chinese, Asian, Vegetarian Friendly
Meals
Brunch, Lunch, Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Wheelchair Accessible, Serves Alcohol
Good for
Kids, Business meetings, Local cuisine, Special Occasion Dining, Child-friendly, Groups
Open Hours
Sunday
10:30 - 22:30
Monday
11:30 - 22:30
Tuesday
11:30 - 22:30
Wednesday
11:30 - 22:30
Thursday
11:30 - 22:30
Friday
11:30 - 22:30
Saturday
10:30 - 22:30
Location and Contact Information
  • Address: 4/F, Hyatt Regency Hong Kong,18 Chak Cheung Street, Hong Kong, China
  • Location: Asia  >  China  >  Hong Kong
  • Phone Number: 852-37231234
Description
The best of China’s cuisines are on show at Sha Tin 18, the show-kitchen restaurant at the Hyatt Regency Hong Kong, Sha Tin.

Offering authentic Cantonese and northern Chinese cuisine, friendly service and great value, Sha Tin 18 is the perfect destination for weekends spent with family and friends or for a business gathering during the week. Guests at the spacious outdoor terrace may enjoy calming scenery of mountains and trees while those in the main dining room will enjoy watching the action from each show kitchen.

Questions & Answers

Questions? Get answers from Sha Tin 18 (Hyatt Regency Hong Kong, Sha Tin) staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?