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Debonairs Pizza

$$ - $$$
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27 Muindi Mbingu Street, Nairobi, Kenya
+254 708 749927
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45 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Bern, Switzerland
Level Contributor
55 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 4 weeks ago via mobile

They have no customers and five people working there, all idle, but they manage to deliver me the wrong pizza. Very poor service. Instead of beeing polite snd at your service they are just bored behind the cashier desk. Every question seems to be one too much.

Helpful?
Thank Lukas H
Hoggers L, Manager at Debonairs Pizza, responded to this review

Hi Lucas, Thank you for your feedback. Feedback like yours helps us grow, and for that we appreciate it. I'm terribly sorry about this bad experience. Please give us a bit more information. Which outlet did you visit? I look forward to hearing from you. Please send your response to customercare@debonairs.co.ke More 

London
Level Contributor
26 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 16 March 2017

I saw the Triple Decker advertised when I walked past and knew I had to try it! I opted for the Meat option and was so happy. Each base layer was pretty thin (tortilla wrap thin) so it wasn't too heavy. Just the right amount of cheeses and a great mix of meats. The three sauces - special, tomato and... More 

Helpful?
Thank HDD88
Hoggers L, Public Relations Manager at Debonairs Pizza, responded to this review

Dear HDD88, Thank you for the kind review. We are glad you enjoyed your pizza. We look forward to serving you once again. Regards, Debonairs -Kenya More 

Nairobi, Kenya
Level Contributor
27 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 16 February 2017

Have good pizza in town. Lots of toppings too. the customer service is on point. The delivery is also fast.

Helpful?
Thank George K
Hoggers L, Public Relations Manager at Debonairs Pizza, responded to this review

Dear King Jones Thank you for the kind review. We are glad you enjoyed your pizza. We look forward to serving you once again. Regards, Debonairs -Kenya More 

Level Contributor
18 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 15 February 2017 via mobile

They have no system, people queuing and shouting at the one and only person in sight. Missing ingredients and having braved all of that and waiting nearly half an hour for a simple pizza, they got it wrong cos they had run out of pesto. When questioned, the solution was to offer me vinegar and put 'green thingys' which turns... More 

Helpful?
Thank Karen T
Hoggers L, Public Relations Manager at Debonairs Pizza, responded to this review

Dear Karen, I'm sorry to hear this. Please accept my sincere apologies. We will most definitely look into it. Kindly drop us an email with your daily contacts via customercare@debonairs.co.ke and we shall get back to you Regards, Debonairs -Kenya More 

Nairobi, Kenya
Level Contributor
74 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
Reviewed 9 February 2017

Delivery within an hour is what makes me order pizza from Debonairs,never tried any of their foods anyway.Their pizza is quite okay and not overpriced.They also do deliveries even on offer days like Fridays,buy 1 get 1 free.

Helpful?
Thank blacktraveler1
Hoggers L, Public Relations Manager at Debonairs Pizza, responded to this review

Dear Blacktraveler1 Thank you for your kind review. We look forward to serving you again. Regards, Debonairs -Kenya More 

Nairobi, Kenya
1 review
Reviewed 15 January 2017

They do nice pizza and since they are located near the hotel I was staying, Delta Hotel Nairobi, I could oder for a pizza for dinner,. Though nice and delicious, generous size, I felt the price was way to high.

Helpful?
Thank waringajedida
Hoggers L, Public Relations Manager at Debonairs Pizza, responded to this review

Dear Waringa, Thank you for your kind review. We look forward to serving you again. Regards, Debonairs -Kenya More 

Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 15 January 2017

Basically, bad cheap eats in Nairobi. We had different pizzas, where were not very good. At least it was not expensive.

Helpful?
Thank John L
Hoggers L, Public Relations Manager at Debonairs Pizza, responded to this review

Dear John L, I'm sorry to hear this. Please accept my sincere apologies. We will most definitely look into it. Kindly drop us an email with your daily contacts via customercare@debonairs.co.ke and we shall get back to you Regards, Debonairs -Kenya More 

Nairobi, Kenya
Level Contributor
15 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 10 January 2017

Good with its pizzas,could consider offer days like Thursday. Accessible by foot,car parking may not find

Helpful?
Thank Jeff M
Hoggers L, Public Relations Manager at Debonairs Pizza, responded to this review

Dear Jeff, Thank you so much for your kind review. We look forward to serving you again Regards, Debonairs -Kenya More 

Level Contributor
103 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 17 October 2016

Went there by chance and it was a lucky one! Really liked the three-layered meat pizza, which was the first time in my life I tried something like that. Pizza is a little bit more expensive than in Dominos or Pizza Inn but at least they have a different concept.

Helpful?
Thank Juan Camilo V
Zanzibar Archipelago, Tanzania
Level Contributor
3 reviews
Reviewed 13 September 2016

This was my place for lunch and sometime dinner. As I am who love Italian Pizza, then if I say they have good pizza then believe me. Margarita was my favor! Bravi!

Helpful?
Thank Giuseppe Y

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Pizza, Fast food
Meals
Lunch, Dinner
Restaurant features
Delivery, Takeout
Good for
Child-friendly
Location and Contact Information
  • Address: 27 Muindi Mbingu Street, Nairobi, Kenya
  • Location: Africa  >  Kenya  >  Nairobi
  • Phone Number: +254 708 749927
Description
good service but very poor food no value for money...pizza crust so thin u can almost see through it

Questions & Answers

Questions? Get answers from Debonairs Pizza staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?