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Certificate of Excellence
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Westgate, Mwanzi Road, Parklands, Nairobi, Kenya
+254 717 193895
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566 Reviews from our TripAdvisor Community

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Showing 537: English reviews
Level Contributor
15 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 2 September 2016

This is a restaurant that will serve from fast food to salads, great coffee, and heavenly croissants! Service was great! Food was delicious.. Try out their burgers!

Thank Nadeem A
Level Contributor
89 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 1 September 2016 via mobile

The cafe is inside the Westgate Mall. Place is beautiful, have a great service and good service. They offer free wifi and price is fair.

Thank Jbbi
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 30 August 2016 via mobile

Really poor service - had to flag someone to place order, to clear table, bring bill, process bill...none of the people who served me behaved in a manner to suggest they thought their service was below par. The service at Artcaffe Westgate, Garden City, Junction, Lavington Mall and Junction is outstanding and I would ask The Hub one to borrow... More 

Thank Blacksilvergal
Fribourg, Schweiz
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 25 August 2016

nice, but internet often doesnt work. but really good food especially the sweets and cakes and milkshakes.

Thank Stefan758
A TripAdvisor Member
4 of 5 bubbles Reviewed 25 August 2016 via mobile

I went for some quiet downtime for tea while my family was taking in a movie at the cinema complex at Westgate mall. I found a quiet corner to rest and ordered my tea. The tea was great and I even had a fruit salad customized with the specific fresh fruits I like. It came with strawberry sorbet on the... More 

Thank A TripAdvisor Member
Durban, South Africa
Level Contributor
30 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 23 August 2016

Visited artcaffe wit friends a few ties as it is centrally located in the Westlands area, the staff are very friendly and great people! Very good choice of staffs and well trained. Service is too slow on busy nights and takes forever to get a drink, food arrived ice cold however they warmed it up later, food taste is average.... More 

Thank StephenOdodah
Kampala, Uganda
Level Contributor
33 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 18 August 2016 via mobile

I had a good time with family. I think the chicken was underwhelming and the fries were not the best. On top of that the restaurant is pricey.

Thank Ian G
Nairobi, Kenya
Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 18 August 2016

Artcaffe have truly brought 'Cafe Culture' to Nairobi. They've got the decor, they've got the food, and they've got the coffee. Always popular for weekend and weekday brunches, lunches, and evening meals, and generally busy throughout the day and night, Artcaffe is a great place for good service and good food, and always, a really good vibe. I think you've... More 

Thank KiranAhluwalia
Level Contributor
15 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 August 2016

The Westgate Mall Artcaffe in Westlands is one of the best Artcaffes in Nairobi being the first one -methinks! ... there is ambiance coupled with fast service, they not only serve food and drinks, they also serve reliable wifi, and local and international newspapers and magazines to keep you busy .... it works as a business meeting venues - I... More 

Leicester, United Kingdom
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 13 August 2016 via mobile

Great ambience and service. Albeit overpriced and now over populated. They do this spectacular eggless cake that we keep coming back for :)

Thank Kishori J

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Nairobi, Kenya

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
USD 5 - USD 20
Italian, Cafe, European, Gluten Free Options
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Delivery, Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Bar Scene, Business meetings, Kids, Child-friendly, Special Occasion Dining, Groups
Location and Contact Information
  • Address: Westgate, Mwanzi Road, Parklands, Nairobi, Kenya
  • Location: Africa  >  Kenya  >  Nairobi
  • Phone Number: +254 717 193895

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Artcaffe and other visitors
1 question
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7 months ago

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Questions? Get answers from Artcaffe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?