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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Cafe
Special Diets
Vegetarian Friendly
FEATURES
Takeout, Reservations, Wheelchair Accessible, Free Wifi
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features, about
Reviews (53)
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13 results
Traveller rating
11
2
0
0
0
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LanguageEnglish
Traveller rating
11
2
0
0
0
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Reviewed 27 February 2020 via mobile

So beautiful cakes! Delicious! Not cheap, but worth the money. Also coffee is good, but not so much place to relax, just a short break

Date of visit: February 2020
Helpful?2  
Reviewed 18 December 2019

Cakes and pastries which are making here are best quality and hygiene. Staffs are also nice and friendly, especially Ms Tuyen. Had a great time there and will visit again for sure.

Date of visit: November 2019
Helpful?
Reviewed 23 October 2019 via mobile

great coffee and bakery located at the bottom of Lotte Hotel and Residences, called Delica-Hans. Excellent service from Thuy too.

Date of visit: October 2019
Helpful?
Reviewed 19 October 2019

I come from the country that has one of the best bread in the world so I am very picky. I have been living in Hanoi for many years and I have't found a better bread than the one in Delicia Hans.

Date of visit: October 2019
Helpful?
Reviewed 25 February 2019

Delica Hans had some of the Best Desert cakes and cookies I have ever tried! Something to be remembered!

Date of visit: February 2019
Helpful?
Reviewed 27 February 2018 via mobile

With the new menu for cake base on main material as Dark chocolate, fruit, chese you can satisfy your mounth of desert here. Master baker still keep the orginal recipe concept: keep the balance between sugar, milk, butter, fruit sugar. I love their chocolate cake....The chia seed bread quite nice. It should be decrease the salt in their recipe. Perfect flour, the bread could be stored well in the freeze area of the fridge, any time you want to have roasted bread just take it out , wait a minutes and roast it, enjoy with mayonise sauce or butter honey . I’m sure you will get addicted with this kind of bread. This bakery always refreshes their menu. The staffs always be friendly and willing to help you incase u need to support anythings. Happy to back to Delica HansMore

Date of visit: February 2018
Helpful?
Management_Lotte, Giám đốc quan hệ công chúng at Delica Hans, responded to this reviewResponded 2 March 2018

Dear thu hien P, Thank you for visiting Delica Hans and for taking time to share your experience with us! I am more than happy to learn that you had a great time at Delica-Hans. With all of the products made fresh for the day,...More

Reviewed 26 June 2017 via mobile

I love the desserts here. My favorite is the opera cake and the fruit tarts. I come here three times a month. I like the decor coffee bread and desserts . It's fresh and delicious. The staff are very friendly and professional.More

Date of visit: June 2017
Helpful?
Management_Lotte, Giám đốc quan hệ công chúng at Delica Hans, responded to this reviewResponded 27 June 2017

Dear Josie W, Thank you for visiting Delica Hans and for taking time to share your experience with us! I am more than happy to learn that you had a great time at Delica-Hans. With all of the products made fresh for the day, Delica-Hans...More

Reviewed 25 June 2017 via mobile

Very good bakery and beverages, nice and friendly stuff. If you're looking for a cup of coffee with doughnut at the lotte building - Delica Hans is the place)More

Date of visit: June 2017
Helpful?
Management_Lotte, Giám đốc quan hệ công chúng at Delica Hans, responded to this reviewResponded 27 June 2017

Dear Nobodyone, Thank you visiting Delica Hans and for taking time to share your experience with us! I am glad to read that you enjoyed your cakes and drinks from Delica-Hans. Delica-Hans is the perfect place for healthy and delicious breakfast and coffee or drinks...More

Reviewed 5 June 2017

Actually, our office is in Daeha Business Center, that means in front of Lotte Hanoi Hotel. We have tasted a lot of cakes and sweeties from Daewoo Hotel, as well as from many 5-star hotels in Hanoi such as Metropole, Nikko, Hilton, etc. As soon...as the opening of Lotte Hanoi, we have immediately appreciated the fresh, delicious and healthy pastries offered by Delica Hans. The quality of its pastries should be among the best ones from luxury hotels. We especially love the little colorful tasty fruit tarts and the tiramisu cake. Furthermore, we have always received friendly and professional service from its staff. However, because it is located in the same floor with the super market and the Lotteria fast food, the atmosphere is not quite a 5-star one. If the Hotel Management moves Delica Hans upstairs to a prime location, for example in the hotel lobby, next to the souvenir shop, or to the lobby of the Lotte Department, it would be perfect. Thank you!More

Date of visit: June 2017
Helpful?
Management_Lotte, Giám đốc quan hệ công chúng at Delica Hans, responded to this reviewResponded 6 June 2017

Dear kieumyha0812, Thank you for visiting Delica Hans and for taking time to share your experience with us! I am more than happy to learn that you spent great time at our bakery - Delica-Hans is the perfect place for freshly baked pastries, healthy and...More

Reviewed 9 May 2017 via mobile

Every thing is clean, fresh and visible. Bakery area is transparency , hygiene , I can see clearly what are bakers doing inside and freely enjoy all my favorite items. I love artisan bread with unique taste ( although it's a little bit big to...me ). The staffs are always kind to help you to slice your bread. The Pop of summer drink is pretty good. Basic but attractive menu: low sugar , recipe of drinks create a balance . It can be easy to mix with all kind of pastry . I tried Opera and tropical getaway drink , yum perfect mix : sour, little sugar , black muse ....( I drank it before I try Opera ). perfect for summer. If you like to enjoy pastry with coffee , espresso coffee is a good suggestion for you. Authentic taste of espresso and match with some cake such as : tiramisu , passion fruit chesse , opera. I will be back to enjoy all my favorite cake and see lovely staffs here.More

Date of visit: May 2017
Helpful?
Management_Lotte, Giám đốc quan hệ công chúng at Delica Hans, responded to this reviewResponded 11 May 2017

Dear thu hien P, Thank you for visiting Delica Hans and for taking time to share your experience with us! It's great to learn that you spent a pleasant time at our bakery. With the wide selection of bread, pastries, coffee and soft drinks, Delica-Hans...More

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Frequently Asked Questions about Delica Hans

Yes, Delica Hans offers takeaway services.

Delica Hans is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 5
  • Service: 5
  • Value: 5