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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere
About
The international delight of Hanoi with Authenticity & Freshness as its key components, JW Cafe offers dining in an open, relaxing atmosphere with attentive staff and constantly changing specials. Live market style buffet counters with dishes cooked to order based around 5 distinct cuisines including Vietnamese, Korean, Japanese, Chinese and Italian. Completed with a scrumptious dessert & pastry selection as well as an extensive juice bar, this buffet will swipe you away into food heaven. JW Cafe is open daily for breakfast, lunch and dinner buffet and also offers an a la carte menu throughout the day. Open daily: 6:00 - 23:00
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
CUISINES
Japanese, Cafe, Seafood, Asian, Healthy
FEATURES
Accepts American Express, Accepts Mastercard, Accepts Visa, Takeout, Reservations, Seating, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service, Buffet
Reviews (4,267)
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1,492 results
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1,385
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20
5
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Traveller rating
1,385
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20
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All reviews brunch seafood foie gras beef viet anh buffet restaurant family dinner nice view great dinner nice service ms yen services vu lan van dung
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Reviewed yesterday

We were here for our niece's birthday. There's a variety of food, from Asian to European,... The seafood was very fresh. The service was great as well. We were served by Ms. Quynh, Ms. Ly :) we highly recommend this place!!More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linh Vu, Other at JW Cafe, responded to this reviewResponded yesterday

Dear chucanhd2024, Thank you very much for taking the time to share your experience with the TripAdvisor community. Great to hear you enjoyed our food, environment and service. Your compliment is highly appreciated and definitely will be share with the service and culinary team. Thanks...More

Reviewed yesterday

Great atmosphere with a various selection of food and beverages. Ms. Ly was attentive and friendly. Highly recommendedMore

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linh Vu, Other at JW Cafe, responded to this reviewResponded yesterday

Dear 555thanhb, I appreciate that you took the time to write a review for our JW Cafe restaurant. We are happy that you enjoyed our buffet offerings and that the service met your expectation. We look forward to welcome you again! Thank you once more!...More

Reviewed yesterday

Kim Chi provided us excellent service which can be expected in a 5 stars hotel. The buffet spread is wide and delicious. Be back again when heading north to Hanoi.More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linh Vu, Other at JW Cafe, responded to this reviewResponded yesterday

Dear J983OPpeterl, Thank you for your great review of your recent visit to JW Cafe . We are pleased to hear that you enjoyed your dinner with us. We aim to treat our customers with the best service and food, our staff really appreciate your...More

Reviewed 3 days ago

The food was wonderful. Great selection of food ranging from western to Vietnamese. My son fell in love with the dessert station. Kim Chi was attentive and helpful.More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vu Linh, Khác at JW Cafe, responded to this reviewResponded 2 days ago

Dear Tinhdoan, Thank you very much for taking the time to share your experience with the TripAdvisor community. Great to hear you enjoyed our food, environment and service. Your compliment is highly appreciated and definitely will be share with the service and culinary team. Thanks...More

Reviewed 1 week ago

An amazing experience, fabulous brunch on Sunday at JW Cafe, with plenty of fresh Seafood and choices of sweets for desserts, variations was beyond expectations. On that day, we’ve had excellent 5star services particularly from Yun-Sang with his recommendations & his attentiveness to our needs...& our table is always clean. He has made our experience at JW Cafe a memorable visit and a happy one. I think JW Cafe is one of the best buffet we’ve visited so far.More

Date of visit: April 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linh Vu, Other at JW Cafe, responded to this reviewResponded 1 week ago

Dear mlQ744ZF, Thank you very much for taking the time to share your experience with the TripAdvisor community. Great to hear you enjoyed our food, environment and service. Your compliment is highly appreciated and definitely will be share with the service and culinary team. Thanks...More

Reviewed 1 week ago

Beautiful place with very impressive waitress named Kim Chi. Sea foods are perfect today, and the desert is so sweet and tasty, all in the most impressive birthday of mine.More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linh Vu, Other at JW Cafe, responded to this reviewResponded 1 week ago

Dear th_nhl199, Thank you for your great review of your recent visit to JW Cafe . We are pleased to hear that you enjoyed your dinner with us. We aim to treat our customers with the best service and food, our staff really appreciate your...More

Reviewed 1 week ago

Good food and the best lobster Pho. Good service, staff very friendly. We will come back soonest. The table is very nice with lake viewMore

Date of visit: April 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linh Vu, Other at JW Cafe, responded to this reviewResponded 1 week ago

Dear Sightsee21546695344, Thank you very much for taking the time to share your experience with the TripAdvisor community. Great to hear you enjoyed our food, environment and service. Your compliment is highly appreciated and definitely will be share with the service and culinary team. Thanks...More

Reviewed 2 weeks ago

hotel is just great in every aspect. The room, the garden, lounge and especially the people. Highly recommended Mr. Han Yun-Sang. He is very professional and friendly. I would be proud to have him to working for your hotel. For my next trip, I will...choose your hotel for sure.More

Date of visit: March 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linh Vu, Other at JW Cafe, responded to this reviewResponded 1 week ago

Dear 878xinx, Thank you very much for taking the time to share your experience with the TripAdvisor community. Great to hear you enjoyed our food, environment and service. Your compliment is highly appreciated and definitely will be share with the service and culinary team. Thanks...More

Reviewed 2 weeks ago

Absolutely fantastic service and good food options. The first day I was here, the staff were friendly and explained to me which food contained beef and adviced me appropriately as per my diet preference. Day 2 I was greeted with the same excellent hospitality. Day...3, I had the pleasure of running into Thang who provided excellent service during my meal time. Keep up the good work. And this place is highly recommended.More

Date of visit: March 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linh Vu, Other at JW Cafe, responded to this reviewResponded 2 weeks ago

Dear Climber64660048581, I appreciate that you took the time to write a review for our JW Cafe restaurant. We are happy that you enjoyed our buffet offerings and that the service met your expectation. We look forward to welcome you again! Thank you once more!...More

Reviewed 2 weeks ago

As a customer, I had an exceptional experience at this restaurant. The staff was attentive, courteous, and knowledgeable about the menu, and the service was prompt and efficient . Moreover, the food was absolutely delicious! From the starters to the mains to the desserts, every...dish was carefully prepared and presented with a level of care and attention to detail that really set it apart. Overall, this is a truly exceptional restaurant that offers a fantastic dining experience with both excellent food and outstanding customer service. Thanks ms Kim Chi serve goodMore

Date of visit: March 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linh Vu, Other at JW Cafe, responded to this reviewResponded 2 weeks ago

Dear sonyenbinhn, Thank you for your great review of your recent visit to JW Cafe . We are pleased to hear that you enjoyed your dinner with us. We aim to treat our customers with the best service and food, our staff really appreciate your...More

Reviewed 2 weeks ago

Foods were great Service was excellent I love western food and desserts there I forgot to bring my coat and their staff brought me a scarfMore

Date of visit: March 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linh Vu, Other at JW Cafe, responded to this reviewResponded 2 weeks ago

Dear nguyenngocb2023, Thank you for your great review of your recent visit to JW Cafe . We are pleased to hear that you enjoyed your dinner with us. We aim to treat our customers with the best service and food, our staff really appreciate your...More

Reviewed 3 weeks ago

Excellent food and service. Special thanks to Mr. Viet Anh For his excellent service. My 1st visit and experience to JW Cafe in Vietnam.More

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linh Vu, Other at JW Cafe, responded to this reviewResponded 3 weeks ago

Dear jameslV7408ZM, I appreciate that you took the time to write a review for our JW Cafe restaurant. We are happy that you enjoyed our buffet offerings and that the service met your expectation. We look forward to welcome you again! Thank you once more!...More

Reviewed 3 weeks ago

Had a spontaneous dinner with my wife and was as always amazed by the quality of service, food and atmosphere. There is so much choice of food and everything tastes better than a la carte at other restaurants. Our waiter of the evening was Việt...Anh and he was very friendly and attentive. We will come back for sure! :)More

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linh Vu, Other at JW Cafe, responded to this reviewResponded 3 weeks ago

Dear tuanminhn2020, I appreciate that you took the time to write a review for our JW Cafe restaurant. We are happy that you enjoyed our buffet offerings and that the service met your expectation. We look forward to welcome you again! Thank you once more!...More

Reviewed 3 weeks ago

this is my first to have the dinner at JW cafe here. it was really really good and special thanks to Viettanh for making the great dinnerMore

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linh Vu, Other at JW Cafe, responded to this reviewResponded 3 weeks ago

Dear Explorer766096, Thank you for your great review of your recent visit to JW Cafe . We are pleased to hear that you enjoyed your dinner with us. We aim to treat our customers with the best service and food, our staff really appreciate your...More

Reviewed 4 weeks ago via mobile

Global brand with top service. Enjoy this atmosphere with smooth drink. Quickly and attentive. In the central of crowded city but they will help you take a grabMore

Date of visit: March 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vu Linh, Khác at JW Cafe, responded to this reviewResponded 3 weeks ago

Dear OnAir44426153726, I appreciate that you took the time to write a review for our JW Cafe restaurant. We are happy that you enjoyed our buffet offerings and that the service met your expectation. We look forward to welcome you again! Thank you once more!...More

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Questions & Answers
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FatBarney23
12 June 2023|
Answer
Response from Charmaine888 | Reviewed this property |
It is served on weekend brunch or dinner. You can see, the price is higher for weekend brunch or weekend dinner
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JW CAFE, Hanoi - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about JW Cafe

Yes, JW Cafe offers takeaway services.

Yes, JW Cafe is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

JW Cafe is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 5
  • Service: 5
  • Value: 4.5
  • Atmosphere: 5