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Basil

#87 of 9,623 Restaurants in Bangkok
Certificate of Excellence
$$$$
Neighbourhood:
Sukhumvit
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250 Sukhumvit Road | 1F, Sheraton Grande Sukhumvit, Bangkok 10110, Thailand
Name/address in local language
+66 2 649 8366
Website
Today
18:00 - 22:30
12:00 - 14:30
Closed now
See all hours
Hours:
Sun - Sat 18:00 - 22:30
Mon - Fri 12:00 - 14:30
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509 Reviews from our TripAdvisor Community

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Showing 383: English reviews
Outer Banks, North Carolina
Level Contributor
35 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 5 days ago NEW

i lived in thailand for a year so i know what real thai food should taste like. the dishes were not bad, and for one dish that i complained about they just went ahead and didn't charge me for it. the interior decoration of the restaurant is very nice, service was good too. i love the staff's attitude of always... More 

Helpful?
1 Thank zeezee175
GMSGS, General Manager at Basil, responded to this review

Dear zeezee175, Thank you very much for taking your time to share your feedback on your dining at basil. Here at the Sheraton Grande Sukhumvit, we strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We look forward to welcoming you back in... More 

Hong Kong, China
Level Contributor
17 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
RESTAURANT'S FAVOURITE REVIEW
Reviewed 4 weeks ago

We visit Bangok a lot and Basil is one of our favourite restaurants to eat in when here. The service in Basil is always first rate, the atmosphere is relaxed and the food excellent. This time we were well looked after by Ms Pumee, Ms Laddu and Mr Sanya. It was also good to yet again meet the hotel manager... More 

Helpful?
2 Thank JandNMc
About Restaurant's Favourite Review
South Australia, Australia
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

Basil was great. Plenty of choice and a very adaptive, innovative menu. Dishes from all corners of Thailand make this an interesting dinning experience. All the Thai flavours you would expect were there. We were particularly taken by the efficiency and friendliness of all the staff but particularly the maître d - she was outstanding.

Helpful?
2 Thank 1bruce070
GMSGS, General Manager at Basil, responded to this review

Dear 1bruce070, Thank you for choosing to dine at our Thai restaurant and for taking the time to share your feedback with us. I am happy to read that you had enjoyed the selection of food from basil's menu as well as the service by our team. Your compliments had been shared with our team and we all look forward... More 

Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

Highly recommended. Great service and awesome good. Authentically Thai served with grace and warmth of genuine care in pleasing payrons. Luv it. Will recommend this to all I know.

Helpful?
1 Thank Ritz R
GMSGS, General Manager at Basil, responded to this review

Dear Ritz R, Thank you for your generous comments regarding your dining at basil. We welcome all feedbacks as it helps us to maintain our standards and the experience you shared certainly matches our customer service culture that we aim for. I have taken note of your positive comments and will certainly share them in our associate meetings. We all... More 

Shanghai, China
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 17 April 2017

Extremely nice restaurant with a very pleasant relaxed atmosphere. Very attentive polite staff who provided a great service. Extensive menu with great set meals from different Thai regions and the opportunity to mix and match also from the set menu's. Tasty authentic Thai food. Excellent cocktails and an extensive quality wine list at very reasonable prices.

Helpful?
2 Thank Alun_G_J
GMSGS, General Manager at Basil, responded to this review

Dear Alun_G_J, Thank you for your generous comments regarding your dining at basil. I am delighted to read that you had enjoyed food and drinks as well as the atmosphere of the restaurant. Your compliments regarding service will definitely be shared with the team ,and become a great motivation to all of them here. We look forward to welcoming you... More 

1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 15 April 2017 via mobile

We visited this restaurant a couple days ago. It's our first time here and it won't be our last time. We will definitely come back again. The first good impression of this restaurant is the decoration. It's modern, clean and also combined with somehow vintage elements. We were not that hungry on that day. However, we managed to finish everything... More 

Helpful?
1 Thank JeabJeab P
GMSGS, General Manager at Basil, responded to this review

Dear JeabJeab P, First of all may I thank you for choosing to dine recently at the basil and for sharing your experiences with us. It gives me great pleasure to read about your first experience at our Thai restaurant and that you had enjoyed the decoration, cleanliness as well as food and dessert. Your kind words will definitely be... More 

Cork, Ireland
Level Contributor
38 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
Reviewed 14 April 2017 via mobile

I recently had dinner at Basil after not visiting for many years. While staying at the Sheraton Grande I usually eat at their other restaurants which are of a very high standard but due to some of those venues being closed I decided to try Basil. I was not disappointed. Since my last visit the restaurant has undergone a small... More 

Helpful?
4 Thank IrishStephen
GMSGS, General Manager at Basil, responded to this review

Dear IrishStephen, Thank you for your continuous support for the Sheraton Grande Sukhumvit, A Luxury Collection Hotel. I am pleased to know that you had enjoyed our new refurbished restaurant as well as menu selection, and I am sure that your compliments will be an encouragement to all the staff here. Again, thank you very much for choosing to dine... More 

Bengaluru, India
Level Contributor
36 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 13 April 2017

Amazing flavours, awesome taste, pleasant ambience and exemplary hospitality. This is one place everyone must try. The staff needs a special mention. They gave a very warm welcome and gave nice suggestions of dishes. Will definitey come back and highly recommend it.

Helpful?
3 Thank sbalajimdu
GMSGS, General Manager at Basil, responded to this review

Dear sbalajimdu, Thank you for outlining where my Luxury Collection ambassadors have excelled during your dining with us at basil. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services and I am sure that your feedback will be an encouragement to all the staff. Thank you again for sharing... More 

Leeds, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 13 April 2017 via mobile

We have been this pace for several times. Actually we come here every time when we come to Thailand for our holiday. This time we had salmon yang Takrai and Yum Nua yang as starter, massaman Gae, Pla Krapong Thord Sam rod and Nam prik Ong as main course; jasmine rice as side dish. We weren't disappointed. Especially the lamb... More 

Helpful?
3 Thank wu13097
GMSGS, General Manager at Basil, responded to this review

Dear wu13097, Please allow me to take this opportunity to thank you for your compliments to all members at basil. It gives me great pleasure to read about your recent experience at our Thai restaurant and that you had enjoyed our food and dessert especially lamp and crepe bai toey. Your valued compliments will definitely be shared with service and... More 

Hong Kong, China
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 9 April 2017 via mobile

The set menu on the regions of Thailand are the perfect sampler for Thai cuisine! Amazing flavors, top notch ingredients, beautiful atmosphere and outstanding staff! Special thanks to Sa for completing the experience with her excellent descriptions of the food and wonderful service with a smile! We will return again and again! Highly recommend!!

Helpful?
3 Thank Johnria2002
GMSGS, General Manager at Basil, responded to this review

Dear Johnria2002, Thank you for your generous comments regarding your dining with us at basil. It gives me great pleasure to read about your recent experience at our Thai restaurant and that you had enjoyed the food, atmosphere as well as service by basil team. Your valued compliments had been shared with culinary and service team, with extra recognition had... More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 25
Cuisine
Asian, Thai, Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Brunch, Lunch, Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Romantic, Groups, Child-friendly, Special Occasion Dining, Business meetings, Local cuisine
Open Hours
Sunday
18:00 - 22:30
Monday
18:00 - 22:30
12:00 - 14:30
Tuesday
18:00 - 22:30
12:00 - 14:30
Wednesday
18:00 - 22:30
12:00 - 14:30
Thursday
18:00 - 22:30
12:00 - 14:30
Friday
18:00 - 22:30
12:00 - 14:30
Saturday
18:00 - 22:30
Location and Contact Information
  • Address: 250 Sukhumvit Road | 1F, Sheraton Grande Sukhumvit, Bangkok 10110, Thailand
  • Location: Asia  >  Thailand  >  Bangkok>  > Sukhumvit
  • Neighbourhood: Sukhumvit
  • Phone Number: +66 2 649 8366
Description
basil is an award-winning Thai restaurant serving the finest authentic cuisine in a sophisticated setting. Diners can enjoy the exquisite flavors of traditional dishes made from fresh ingredients and presented with creative flair.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Basil and other visitors
1 question
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Questions? Get answers from Basil staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Sukhumvit

Neighbourhood Profile
Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
Explore this neighbourhood