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Steak 'n Shake

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4333 Fox Valley Center Dr, Aurora, IL 60504-4114
+1 630-585-0730
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21 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Level Contributor
24 reviews
19 restaurant reviews
2 of 5 bubbles Reviewed 1 week ago via mobile

Pretty disappointing. Food was basically cold. Especially the fries. Not only cold, but had NO salt whatsoever and were very bland. I guess you can't really expect fabulous food, but I do expect it to be hot and at least edible.

Helpful?
Thank Lisa M
Naperville, Illinois
Level Contributor
129 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago

I suppose this is due to budget cuts, but this place is unbelievably slow, both in the restaurant and in the drive thru. It took me 40 minutes to get a shake one night! There was only one person taking orders, preparing food, and collecting money. Inside is dismal. The food is often overlooked and dried out with very poor... More 

Helpful?
Thank Kidsfirst1
Geneva, Illinois
Level Contributor
681 reviews
569 restaurant reviews
common_n_restaurant_reviews_1bd8 163 helpful votes
4 of 5 bubbles Reviewed 30 June 2016

This was a very pleasant experience. The service was wonderful and the food was delicious! The hamburgers were flavorful and I had the cole slaw instead of fries, which was also delicious. They also specialize in shakes. I didn't try one, but they look amazing.

Helpful?
Thank larryd6578
Level Contributor
65 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 21 June 2016 via mobile

First the wait staff was VERY NICE but, the place is filthy. Changed tables three times, each one hadn't been washed. After pointing this out I would have expected a cleaning immediately but no such luck. Next call, Health Dept.

Helpful?
Thank Boompa135
Hong Kong, China
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 9 May 2016

Food and Milkshakes are good, waiters are friendly, but the wait time, don't get me started on it! The day I came here which was not to long ago, everything was fine, the person who was taking our orders was nice, and me and my husband ordered two salads with two milkshakes, that's it! We wait, we see this family... More 

Helpful?
1 Thank Dongmei L
Aurora, Illinois
Level Contributor
5 reviews
3 restaurant reviews
1 of 5 bubbles Reviewed 16 March 2016

Utilized the drive up, took 35 minutes to get through. then once we finally did receive our order, food was cold, items were missing, and no appreciable response to make it right

Helpful?
Thank John B
Aurora, Illinois
Level Contributor
25 reviews
19 restaurant reviews
2 of 5 bubbles Reviewed 25 February 2016

This is supposed to be a fast food establishment with a sit down dining room but there is nothing fast about this location. I have visited this location a number of times but over the past year or so it appears that the staffing could use some polishing. When going through the drive-thru they never give you a chance to... More 

Helpful?
Thank Neda J
Oswego, Illinois
Level Contributor
37 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed 27 December 2015 via mobile

Steak and Shake is definitely not hiring top level employees for their locations. Went through drive through for a large unsweetened ice tea. The drive thru either has a terrible microphone or the woman manning it was incompetent. First, I was told they were out of large cups. Then, after repeating my order for regular three times with the response... More 

Helpful?
Thank UltimateRoadWarrier
Chicago, Illinois
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 15 November 2015

I love a place where my family of 6 can dine out for under $20. It is not the best food, but its not bad. The kids love their happy hour shakes.

Helpful?
Thank ParrotHead4
Swansea
Level Contributor
22 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 8 July 2015

we ate here for lunch before we went shopping, had a great lunch, the waitress was very nice, are food was fast and hot and cheap.

Helpful?
Thank Christine A

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    2.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Fast food, American
Meals
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Child-friendly, Cheap Eats
Location and Contact Information
  • Address: 4333 Fox Valley Center Dr, Aurora, IL 60504-4114
  • Location: United States  >  Illinois (IL)  >  Aurora
  • Phone Number: +1 630-585-0730
Description
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?