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The Cheesecake Factory

321 W Katella Ave, Ste 100, Anaheim, CA 92802-3612
+1 714-533-7500
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Overview
  • Excellent60%
  • Very good31%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“cheesecake” (773 reviews)
“salad” (115 reviews)
“cakes” (21 reviews)
Open Now
11:30 am - 11:00 pm Hours
CUISINES
Italian, American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
321 W Katella Ave, Ste 100, Anaheim, CA 92802-3612
All Details
Write a ReviewReviews (2,404)
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1 - 10 of 2,084 reviews

Reviewed 2 days ago via mobile

Definitely one of the unfortunate locations to not be consistent with the over all recipes. We’ve been to 5 different locations and this location is newer, but isn’t consistent with the quality we have come to expect with the Cheesecake Factory brand. It was disappointing,...More

Thank jferrari119
Reviewed 2 days ago via mobile

Cheesecake Factory is not just famous for their best cheesecakes!!!..yum, yum delicious! They also have a super great selection on the healthier side..amazing salads, and delicious appetizers! It’s nice to know that there’s something for everyone there and that they make sure you always leave...More

Thank christybob
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded today

Hi Christybob, Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed 2 days ago

I stay in the same hotel whenever I come to Anaheim and Cheescake Factory is just a short walk from there. And although I had every intention of trying a variety of places, I ate 3 meals at the factory while in town. The first...More

Thank ChanceMan00
Reviewed 5 days ago

We went to the Cheesecake Factory expecting great things and were honestly a little disappointed. We found the food to be just average. The Cheesecake Factory in Hawaii leaves this place for dead. I was told that all The Cheesecake Factory's were of the same...More

Thank michael0ntheg0
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded today

Hi Michael0ntheg0, We are very sorry for this experience with us! We'd like to speak with you more, so please visit our website’s Contact Us page. Select “General Questions” from the menu and allow us a few days to get back to you. Thank you!

Reviewed 6 days ago via mobile

I’ve heard of this place many times and we were not let down. An extensive menu with plenty to chose from. The kids slider burgers were more like two small hamburgers, about the diameter of a McDonalds burger. You won’t go hungry. I had spaghetti...More

Thank Headponder
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded yesterday

Thank you so much for this review, Headponder. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 1 week ago via mobile

It was a very fancy and cozy place. My friend ordered 2 cheesecakes to take home so we only interact with the cashier that was very nice. And the most important, the cheesecakes were delicious!

Thank Andrea A
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded yesterday

Hi Andrea, Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you back soon!

Reviewed 1 week ago via mobile

Omo do not EAT lunch the meals are so big Just share meal you have a cheesecake banana cream cheesecake its the bomb

Thank AmandaB7714
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 days ago

Hi Amanda, Thank you for your review. We're so happy to hear that you enjoy our cheesecake! We hope to see you back soon!

Reviewed 1 week ago

Was really looking forward to eating here as reviews suggested it was a great place near Disney. On the plus side, the venue and decor were lovely, and proximity to Disney for family meals could be really handy. Came in for desserts at about 9pm...More

Thank Dan T
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 days ago

Hi Dan, We are terribly sorry that you had this experience with us. We completely understand your frustration and would like to understand what exactly happened. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category dropdown...More

Reviewed 1 week ago

You can’t go wrong with this place as they have everything on the menu. Sometimes it’s hard to decide what to have! We ate in once and got takeaways another time. The takeaways took a very long time late at night. I think we waited...More

Thank MKJS-A
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 days ago

Thank you for your review. We're glad you enjoyed the service you received during this visit! We look forward to your next visit!

Reviewed 1 week ago via mobile

Our family was at the Anaheim Garden Walk and while we were there we ate at the Cheesecake Factory . We were there around 5:00pm so the dinner crowd didn't show up until we left. Had a great meal, Spicy Cashew Chicken over steamed white...More

Thank Tom D
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 days ago

Thank you so much for this review, Tom. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

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Ask a question
Questions & Answers
Jess E
21 December 2017|
AnswerShow all 2 answers
Response from Madkai1408 | Reviewed this property |
Yes we have waited a while some times but worth it!
0
Votes
missy2010
5 February 2017|
AnswerShow all 4 answers
Response from Glenn S |
not normally. Depending on the location the wait can be long. Usually 20 minutes but I waited over an hour for the one in Waikiki. yes you can special order a birthday cake
1
Vote
Elliottness66
1 December 2016|
AnswerShow all 3 answers
Response from makeminealargeone | Reviewed this property |
4-6pm, I believe. And only if you sit at the bar.
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 10 - USD 25
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Business meetings, Child-friendly, Groups, Local cuisine, Special Occasion Dining
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:30 am - 11:00 pm
Tuesday
11:30 am - 11:00 pm
Wednesday
11:30 am - 11:00 pm
Thursday
11:30 am - 11:00 pm
Friday
11:30 am - 12:00 am
Saturday
10:00 am - 12:00 am
Location and Contact Information
  • Address: 321 W Katella Ave, Ste 100, Anaheim, CA 92802-3612
  • Location: United States  >  California (CA)  >  Orange County  >  Anaheim>  > Disneyland
  • Neighbourhood: Disneyland
  • Phone Number: +1 714-533-7500
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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