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RATINGS
Food
Service
Value

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CUISINES
Pizza
FEATURES
Reservations, Seating, Serves Alcohol, Accepts Credit Cards
Reviews (53)
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Reviewed 15 December 2023

A group of 8 of us planned a Christmas lunch here. Within 5 minutes of arriving they had run out of ingredients to make one of their most popular cocktails. They ran out of some of the food and when asked about it my friend...was told to change her mindset and be grateful about what they did have and not focus on what they didn't have. I've never come across such rude staff! I'll never waste my time or money going back here.More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 December 2023 via mobile

Me and wife were staying in Burleigh but were using it as a base to travel up to Brissy and back to play some gigs. Tonight we were back on the coast and were keen for pizza so tried the Pink Monkey. Pizzas on the...other tables looked great. Anyway ours arrived and I was instantly impressed. Great size pizza and calzone. I got a marinara and although I prefer king prawns this was great, the calamari was fresh as and cooked to perfection. The whole pizza was perfectly drizzled with olive oil and a stack of chilli. The base was a tiny bit sloppy but it still held up.. The wife loved her calzone too. I’d go back for sure.More

Date of visit: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 June 2023

This place is horrible. The waiters are rude and disrespectful, my dying grandmother went with us and was refused entry to the rooftop bar and when she went to the toilet for her condition she was appalled. There were no toilet seats and even though...she was in the disabled spot people were doing illegal substances. The food was also subpar for the price. For how terrible the food is we should be getting paid. $30 for a pizza that looks like they tipped the contents of Indian bin onto the base is criminal. A dumpster fire of a restaurant that charges exorbitant prices for food worse than donkey faeces. I will NOT be returning to this restaurant ever again.More

Date of visit: June 2023
Helpful?7  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 June 2023 via mobile

Very slack from the start. $30 cover a head to go to the rooftop. No offer of a voucher which other reviews have said is the reason for such a high cover. Atmosphere was stuffy and conjested with the bar staff very nonchalant. Also a...single vodka and lemonade and a pineapple juice - $24 !!! There are better places to celebrate a good night out. I would avoidMore

Date of visit: June 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 May 2023

We had the ladies luncheon and it was lovely, food was delicious and drinks were really great!! Really enjoyed it, the staff were amazing, really looked after us.

Date of visit: May 2023
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Reviewed 26 March 2023 via mobile

What a disappointing ladies lunch ! For 4 pax we had 1 pizza to share , service was terrible , staff were grumpy , understaffed . Food didn’t come out till an hour later after we asked several times , No music in the venue...even when advertised live music . Wine glasses were dirty lipstick marks all over it . Really disappointing! Would not return or recommend . Not worth the 75$More

Date of visit: March 2023
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Reviewed 31 December 2022

Thieves!!! Charge 15% service fee that I didn't see advertised anywhere within the establishment. Tap and go is via one of those white pads that do not show the amount you are paying and they don't tell you the amount, just hoping you will tap...for whatever they punch in. Being suspicious, I paid for a $65.00 drink order with cash and received change that would indicate I had been charged $75.00 When I quizzed the barman he said it was menu prices; however when I pointed out that this was not true he admitted it was a service charge. I asked for a receipt which he would only give me via text message, and upon looking at it, found that not only had I been charged an unadvertised 15% service fee for going to the bar to get my own drinks, but also a 1.5% credit card fee when I had paid cash. Beware, these guys are absolute thieves who count on people tapping without ever checking. Imagine how much extra a big night at this place would cost you compared to the menu prices.Big rip off, stay away. See attached receiptMore

Date of visit: December 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 December 2022

Food and service decent but check your bill. They were charging Public holiday’ rates mid week school holidays- no public holiday- didn’t tell you and didn’t show you the screen when using pay wave. They only admitted it when one of our party paid cash,...he queried the price and they tried to justify it.More

Date of visit: December 2022
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Reviewed 25 November 2022 via mobile

Wow… just wow. A group of 3 of us were travelling the Gold Coast looking for lunch and drove past the Pink Monkey, saw the rooftop bar, and thought it looked like a great spot for lunch. The bar opens at 12pm and we arrived...at 12:40pm. The bottom half of the bar looked closed, we thought maybe they were just opening. We walked up the sticky stairs to be greeted by a lovely man who welcomed us in and apologised for running late because “2 staff & the cleaners hadn’t shown up today”. This should have been our first red flag. We were the only people there. The floors hadn’t been mopped, the tables were sticky, and the vibes were off. We ordered 1 pizza to share (A massive $31), the eftpos machine wasn’t working. 10 minutes later, 2 pizzas were brought out to us. We sent 1 back, and the waiter said he would bring us some side plates, which never appeared. We quickly ate, the pizza was actually pretty good. Upon leaving, one of our group went to the bathroom and was greeted with a bouncer kicking him out because “You can’t be in here”. We’re paying patrons, what do you mean we can’t go to the bathroom!? I’m very surprised this place is still running. Management definitely needs some training. Although the staff were nice enough to us (contradicting to other reviews), we wouldn’t recommend this place.More

Date of visit: November 2022
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Reviewed 19 November 2022 via mobile

What an absolute shambles understaffed new staff don’t know what they’re doing Never will I return to this venue Absolute disgrace!

Date of visit: November 2022
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Reviewed 2 October 2022 via mobile

We were stuck filling time, and needed an accessible table for 6. All the staff were really friendly and helpful, letting my folks go up in the lift. We were dressed for travel, so didn’t quite match the insta cocktail set, but enjoyed people and...beach watching with yummy food. We got a bit carried away with arancini, calamari, caesar salad and pizzas (byron, margarita and marinara). All good in terms of presentation and taste. The dressing on the calamari was delish and different.More

Date of visit: October 2022
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Reviewed 9 July 2022 via mobile

I have never accounted such rude and unprofessional staff. They need to learn to treat customers with common curtesy. Will never go back and strongly urge others to stay away.

Date of visit: July 2022
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Reviewed 9 May 2022 via mobile

Wish I’d read the reviews before booking here. Mothers Day lunch with family and friends, music was so loud, had to go up to bar to ask for cutlery, plates and serviettes. Long wait between entrees coming out, three mains served same time as entrees,...other mains came out at 15-20 minute intervals and my Mothers Day main never came after asking for 2 hours I was told they weren’t cooking my main and offered me a free drink, then they were surprised when I told them where they could stick their f***ing free drink! No explanation why they weren’t cooking my burger. I was then told no refund or free drink as I had sworn at the waitress. WTF do they expect pay for a dinner wait two hours and get nothing! Don’t go here, toilets were disgusting too, a bad imagine for the Gold CoastMore

Date of visit: May 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 November 2021

This is a shocking place. Read the other reviews about the bad staff. They preference certain people over others. Beware of the knives. Something is very off about this joint. Do yourself a favour and enjoy a night out elsewhere!

Date of visit: October 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 October 2021

Music was great and a great overall atmosphere but you desperately need new staff!! Bartenders serve who they want instead of who has been waiting the longest, had to wait about 15-20 minutes at the bar for 1 drink. Security are by far a lot...worse though and are extremely rude. Many people left the bar throughout the night because of their incompetence and overall attitude. The way they spoke to customers was disgusting. They were solely the reason for most of the fights that occurred too. The security guards also refused entry to everyone who didn’t fit standards and only let the hottest girls in after a certain time, made a lot of people angry outside and created a whole drama. I love Burleigh but from now on pink monkey won’t be somewhere that I or any of my friends go to and we go out a lot :( It’s so sad because it is one of the most lively places on the Gold Coast, but after my experience and reading the rest of the reviews on here it is clear that the pink monkey staff are letting down the business and will one day be the reason it closes down. The security refused to give me their name but it was the night of the 10th October 2021 at around 11pm. Locals love pink monkey but seriously get some new staff, they are ruining the venues name.More

Date of visit: October 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PINK MONKEY BAR & GRILL, Burleigh Heads - Restaurant Reviews, Photos & Phone Number - Tripadvisor