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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
USD 4 - USD 31
CUISINES
Cafe, Diner, Australian
Special Diets
Vegetarian Friendly
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meals, features, about
Reviews (19)
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11
5
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LanguageEnglish
Traveller rating
11
5
0
1
2
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Reviewed 27 October 2020 via mobile

For a place stating its name as “my second home” its not really open the times that you need it basically weekend’s when you want to get out and you can’t be bothered cooking. The times we have eaten here the meals have been okay...but always room for improvement. The prices of meals are pretty much on par with everything else in KarrathaMore

Date of visit: October 2020
Helpful?
Reviewed 18 July 2020 via mobile

Extremely friendly service and individually customised food. Conveniently located next to the swimming pool at the Ranges Resort.

Date of visit: July 2020
Helpful?
Reviewed 29 June 2020 via mobile

The first night in the cafe was well over an hour wait on a medium rare steak, this night was very quiet in the cafe. Second night in the cafe was served steak chips salad + coleslaw very odd combination, filled the plate right up...with no room to move or cut steak up. Third visit to the cafe, two staff members working a cheap burger night. Well over an hour wait again on a burger. Clearly could not keep up with the demand and had advertised on their Facebook page which I found bizarre if you cannot keep up with the demand and do not have the staff to do so do not advertise for extra business maybe focus on your in-house guests. Very understaffed in the mornings. 1 woman on by herself, was the same woman working the night before! Running around making coffees & cooking out in the kitchen.More

Date of visit: June 2020
Helpful?1  
Reviewed 12 June 2020

So good food and the size it great. Very Fresh and everything is cooked how you want it. If you ask for mr Steak that's exactly what you get.

Date of visit: May 2020
Helpful?
Reviewed 12 November 2019

I am staying at the Ranges for four nights. I have had both breakfasts and dinners here, and also have taken away dessert. Their grilled salmon with melting garlic butter on top, served with asaparagus, brocollini, and other vegetables, is superb They do great toasted...sandwiches, excellent banana bread, and carrot cake with the best cream cheese icing that I have tasted in a long time. They also understand the importance of strong tea at breakfast time. If you’re an insomniac (which I am) breakfast starts at 5.30am, which is just perfect. They have a Brown Bros 1899 Pinot Grigio, 2016 vintage, that is just great. It’s well priced at $36 a bottle. Service by Zoe and Georgia is a pleasure. Don’t pass this place by!More

Date of visit: November 2019
Helpful?
GM_Ranges, General Manager at My Second Home, responded to this reviewResponded 15 November 2019

Lizziebackcourse- Thank you for joining us at My Second Home Café @ The Best Western Plus Ranges Karratha. We are thrilled that you enjoyed your time at our Café. We will pass on your very kind comments to Georgia and Zoe. We look forward to...More

Reviewed 23 July 2019

Came in today for my boyfriends birthday for breakfast. About 9 I came up to the counter to order our breakfast and the chef turned the lights off in the kitchen and was told they wouldn’t be doing breakfast anymore?!? At 9?! It clearly states...on the menu breakfast untill 10:30, how about instead of just closing as we walk in the door a Facebook post or some sort of notice of not being open save a trip from town for no reason. Only option we were given was coffees and something from the fridge...grilled ham and cheese or beef jerky.. not really a good enough for birthday breakfast, could of just gone to Coles and made that. Ended up with a coffee and left to go somewhere elseMore

Date of visit: July 2019
Helpful?1  
GM_Ranges, General Manager at My Second Home, responded to this reviewResponded 15 November 2019

ClaudiaJ1990- Thank you for taking the time to provide your comments. We apologise for the behaviour encountered on that morning, it was clearly not satisfactory. Since this time we have engaged a new chef in the kitchen and we look forward to much better service...More

Reviewed 2 July 2019

The herb garden you pass on the way in is a good indication of people who care about fresh produce. And the restaurant delivers - in our case, home made gnocchi with prawns and scallops with a delicate tomato based sauce. And crispy skin salmon,...cooked perfectly, on a bed of beetroot, fennel and orange salad. Don’t led the humble surrounds dissuade you - this is food of a standard to do well in any city (and we believe the best in Karratha by far).More

Date of visit: July 2019
Helpful?1  
GM_Ranges, General Manager at My Second Home, responded to this reviewResponded 19 July 2019

David R - Thank you for your great feedback and we are thrilled you enjoyed the food at My Second Home. Thanks again and we look forward to welcoming you back to the Best Western Plus The Ranges Karratha next year. Best wishes Barry Harrison...More

Reviewed 26 June 2019 via mobile

So in an OK kind of a motel sort of place, off the highway in Karratha, there is a café. As advertised, it's by the pool (which looks nice), five tables inside, five out. Café in a motel kind of place. Except it's sensational. Limited...menu, as you would expect, but everything that went by looked - Sensational. One of of my table companions had the crispy skinned barramundi (with a tomatillo salad). Two of us had lamb cutlets (that were probably hogget, ie two teeth) with couscous. Five tables in, five out. They came very pink. Small but decent wine list. Good music. I wil eat here at every opportunity. Nuff said.More

Date of visit: June 2019
Helpful?
GM_Ranges, General Manager at My Second Home, responded to this reviewResponded 19 July 2019

P2trick - Thank you for your great feedback and we are thrilled you enjoyed the food at My Second Home. Thanks again and we look forward to welcoming you back to the Best Western Plus The Ranges Karratha next year. Best wishes Barry Harrison General...More

Reviewed 12 March 2019 via mobile

Clean and comfortable dining room. Friendly staff who provided prompt and efficient service. Coffee is very good.More

Date of visit: March 2019
Helpful?
GM_Ranges, General Manager at My Second Home, responded to this reviewResponded 19 July 2019

111girls - Thank you for your great feedback and we are thrilled you enjoyed the food at My Second Home. Thanks again and we look forward to welcoming you back to the Best Western Plus The Ranges Karratha next year. Best wishes Barry Harrison General...More

Reviewed 8 December 2018

Sarah & Ash, the ladies running in the cafe/restaurant (appropriately named "The Second Home"), prepare fantastic meals. They work hard and go to great lengths to satisfy clients' request for various foods, coffee sipped by the pool etc. The service is impeccable and quick, considering...that there are only them two working during the present period. Always finding a smile too! The menu is long enough and reasonably priced for what’s on offer. One can also order something different, e.g. for tomorrow or the whole weekend, including wrapped food, pre-cooked meals, fruits, salads... I do hope that The Second Home will soon be able to stay open on weekends too. Everyone roaming the area must check out The Second Home Cafe/Restaurant! Everyone looking for cool accommodation in Karratha, must consider The Ranges!More

Date of visit: December 2018
Helpful?1  
GM_Ranges, General Manager at My Second Home, responded to this reviewResponded 19 July 2019

G T - Thank you for your great feedback and we are thrilled you enjoyed the food at My Second Home. Thanks again and we look forward to welcoming you back to the Best Western Plus The Ranges Karratha next year. Best wishes Barry Harrison...More

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