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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

Special Diets
Gluten Free Options
Meals
After-hours
FEATURES
Takeout, Outdoor Seating, Seating, Wheelchair Accessible
Reviews (208)
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206 results
Traveller rating
116
68
14
1
7
Traveller type
Time of year
LanguageEnglish
Traveller rating
116
68
14
1
7
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Reviewed 27 March 2023

This business is owned by a rude, contemptuous woman who literally cares about every single dollar. After one recent visit, I thought I had been overcharged so I contacted the business as I was 1) not sure if I had been overcharged or not and...wanted to check 2) if I was overcharged I did not know by how much as I don't know their prices off the top of my head. So it was a polite enquiry which resulted an abrupt, unfriendly, unapologetic response from the English owner. It was established I had only been overcharged by $1. Had I known it was only a dollar I would not have bothered asking at all. After I hung up from the call, the owner then phoned me back to ask more questions about what I had bought, had I bought a gluten free cone which would account for the extra $1, etc (No) She then told me there would be a $1 credit next time I went in. I hung up again and then subsequently sent a message on Facebook to say that after having to check my bank account, phone the business, take a further phone call from the business, I was expected to ask “please can I have my $1 credit?” I told her I would not be asking for my $1 credit. I returned to work and she then phoned me again (I could not answer as I was back working after my break) and left a voicemail to say she would leave a $5 credit. I went in to the shop yesterday and when I asked about the credit, the girl serving started smirking. She couldn’t keep the sarcastic smile off her face, so I assumed the owner had been gossiping about me. Why? For querying a possible overcharge and telling her I would not be condescended to by asking for a $1 credit next visit?? The girl serving continued to smirk as she showed me the note the owner had left which said if this person comes in give her $1 "and no more". This, despite her voicemail saying the credit would be $5. This is apparently the low level at which she operates. I tried to send a message to the owner via Facebook as I had told the smirking employee I would, but wasn’t able to because she blocked me. How emotionally immature and how totally lacking in personal integrity. I feel sorry for her that this is the way she goes through life, unable to handle to an issue like a grown-up but has to resort to blocking to avoid being accountable. The husband is an equally rude and unfriendly person, unable to smile. He stopped serving in the shop a few years back, but now I’ve interacted with the wife and found her just as awful, we won’t be going here any more. She really needs to grow up and develop a more positive attitude instead of the mean-minded and cowardly one she now possesses. Smile more, be more friendly and open and life will be better for you Helen.More

Date of visit: March 2023
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Reviewed 7 February 2022

Just try it ... Choose your favour and enjoy ... Open late and a nice dessert in the hot weather, friendly happy staff.

Date of visit: February 2022
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Reviewed 17 January 2022 via mobile

This might just be the best ice-cream ever. Everything about it is just delicious! Rich and creamy without being over the top and great flavours to choose from.

Date of visit: January 2022
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Reviewed 28 December 2021

Delicious icecream served by friendly staff and consumed at the colourful, shady dining area. Don't miss it!

Date of visit: December 2021
Helpful?
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Reviewed 19 March 2021

I had a sorbet here, supposedly dairy free but it didn't taste like sorbet, more creamy than icy. My husband had a gelato and said it was very nice

Date of visit: March 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 January 2021

Can highly recommend when you are feeling the need for a really yummy ice cream whether on holidays or a lucky local.

Date of visit: January 2021
Helpful?
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Reviewed 17 November 2020 via mobile

Good. Good. Mmmmm nom nom nom...... bugger will now have to walk an extra kilometre on the beach to wear off the kilojoules. As per all Coolum venues I’ve been to, friendly and helpful staff.

Date of visit: November 2020
Helpful?
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Reviewed 18 October 2020

Always enjoy the flavours on offer at Gelato Mio. There are lots to choose from on a rotating basis - so you can visit several days in a row to try different flavours each day.

Date of visit: October 2020
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Reviewed 21 May 2020

Been going to this shop for Decades.........Best Icecream EVER! Lovely friendly service & great family atmosphere.

Date of visit: May 2020
Helpful?
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Reviewed 19 February 2020

We enjoyed the wonderful fig and almond and french vanilla gelato, both taste sensations and wonderful service from the staff as well.

Date of visit: February 2020
Helpful?
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Reviewed 12 January 2020 via mobile

Hands down the best. Burnt caramel by far my favourite. Highly recommend you’ll be back for seconds .

Date of visit: January 2020
Helpful?
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Reviewed 12 January 2020 via mobile

This was a perfect treat for the kids and possibly their first experience of gelato. The store made each flavour look so appealing in its window and they allowed you to taste before you bought. The girl serving us seemed quite serious at first but...was then quite mellow to talk to and offered good tips for the local area.More

Date of visit: January 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 December 2019

This is a real stand out. A young couple acquired the business and have added to the excellent quality of gelato and ice cream since taking it on. Really fresh and great value.

Date of visit: November 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 December 2019 via mobile

Five diverse serves for these customers and everyone loved them. We are staying for a week so I'm sure we will be back!!

Date of visit: December 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 November 2019

Imaginative flavors and generous serves, this is just the stopping place on a hot afternoon (or anytime).

Date of visit: November 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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GELATO MIO, Coolum Beach - Updated 2023 Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Gelato Mio

Yes, Gelato Mio offers takeaway services.

Gelato Mio is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5