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Zack's

$$ - $$$, ,
Burke & Wills Hotel 554 Ruthven St | Burke & Wills Hotel, Toowoomba, Queensland 4350, Australia
+61 7 4632 2433
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Overview
  • Excellent55%
  • Very good36%
  • Average3%
  • Poor3%
  • Terrible3%
Travellers talk about
“chicken wings” (3 reviews)
“steak” (5 reviews)
“salad” (2 reviews)
Open Now
10:00 am - 12:00 am Hours
CUISINES
Bar, Australian, Pub, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Food
Service
Value
LOCATION
Burke & Wills Hotel 554 Ruthven St | Burke & Wills Hotel, Toowoomba, Queensland 4350, Australia
All Details
Write a ReviewReviews (30)
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1 - 10 of 30 reviews

Reviewed 4 days ago via mobile

Meals are well priced and are big meals. I've had the ribs here several times and they are amazing. Great service.

Date of visit: October 2018
Thank Rebecca W
Reviewed 6 days ago via mobile

Absolute gong show with food poisoning thrown in on top. Had a table booked for 7pm Saturday night, arrived at 7pm on the dot only to stand around waiting for 15 minutes to be seated. Ordered half a dozen natural oysters for entree and the...More

Date of visit: December 2018
Thank Brett C
Hgroup, Public Relations Manager at Zack's, responded to this reviewResponded 3 days ago

Hi Brett C, we appreciate you taking the time to share your review with us. We are very disappointed and concerned to learn of your recent experience with us. Would you please be so kind as to contact our manager, Jodie direct on either (07)...More

Reviewed 3 weeks ago via mobile

Tue day I turned 18 I visited this venue and had my first legal drink- that was a few years back and now Zacks delivers more than a Cointreau and Orange, my first drink of choice. Today’s it’s a friendly, popular and well priced bistro....More

Date of visit: November 2018
Thank Simon-in-Civic
Hgroup, Public Relations Manager at Zack's, responded to this reviewResponded 2 weeks ago

We are happy to hear about your history with Zack's, Simon-in-Civic! Your thoughts on our recent renovations, food and drinks, are all greatly appreciated and will definitely be passed on to our team. Thank you for taking the time to write such a thoughtful review....More

Reviewed 3 weeks ago

All meals enjoyed from gluten free, vegetarian, fish, chicken and steak. Enjoyed looking around at the different rooms which are available for weddings and other functions. Meals hot and served at the one time. Staff most helpful. The chairs were very comfortable. New decor very...More

Date of visit: November 2018
Thank LDH02
Hgroup, Public Relations Manager at Zack's, responded to this reviewResponded 2 weeks ago

Thank you for your excellent review LDH02! We are delighted to hear that your dining experience with us was enjoyed by all - we are always happy to accommodate for dietary requirements. Your kind words have been passed on to our team and we look...More

Reviewed 3 weeks ago

Husband and I decided to have our dinner at this hotel,after arriving in Toowoomba earlier in the day... Our meal was fantastic and I would recommend their hotel to anyone. It is suggested that you book because it can get very busy... It is reasonably...More

Date of visit: November 2018
Thank AnneBne
Hgroup, Public Relations Manager at Zack's, responded to this reviewResponded 2 weeks ago

Thank you for your feedback AnneBne, we are absolutely delighted to hear that you enjoyed your dining experience with us. We will be sure to pass on your kind words to our team here at Zack's. Thank you for dining with us and for taking...More

Reviewed 8 November 2018 via mobile

Called in fir a quick drink and check out the menu. The menu looked promising so returned later for dinner. The food was very good and the staff made us feel very welcome.

Date of visit: November 2018
Thank rayser46
Hgroup, Manager at Zack's, responded to this reviewResponded 5 weeks ago

Thank you for your review rayser46 we are delighted to hear your enjoyed your meal and drinks with us, we look forward to welcoming you back again soon. Kind Regards

Reviewed 7 November 2018

Recently, I have spent 2 evenings at Zach's. A couple of weeks ago, I popped in for drinks and enjoyed the pate, although, I wasn't sure of the olive oil on the top of it? Fortunately, I was able to just pour it off. The...More

Date of visit: October 2018
Thank madonnaj2015
Hgroup, Manager at Zack's, responded to this reviewResponded 5 weeks ago

Thank you for taking the time to leave your feedback madonnaj2015. We have passed your comments onto our entire team and our chefs are reviewing how we serve our Pate in regards to the olive oil on top you have mentioned. Regarding our Roadkill Mixed...More

Reviewed 7 November 2018

We got there a bit late and asked the table of 6 how there meal was and not one person recommended anything on the menu! I saw 4 unfinished plates pushed to the side. My wife and I ordered the share place number 2 and...More

Date of visit: November 2018
Thank Journey03897512228
Hgroup, Manager at Zack's, responded to this reviewResponded 5 weeks ago

Hi Journey03897512228, we appreciate you taking the time to leave your feedback from your recent visit with us. We are disappointed to learn your share platter was not up to standard. Please note your comments have been passed onto our entire team to make sure...More

Reviewed 31 October 2018 via mobile

My wife and I visited for the first time since the renovations. Very friendly staff, excellent service and delightful meals. It’s a shame they don’t have a bar to sit at, subsequently forcing everyone onto tables but still a great venue.More

Date of visit: October 2018
Thank Dave4350
Hgroup, Manager at Zack's, responded to this reviewResponded 5 weeks ago

Hi Dave4350, thank you for taking the time to write your review. We are delighted to hear you enjoyed your meals with us, your tcomment on drinks at the bar have been passed onto our management team. We look forward to welcoming you back again...More

Reviewed 28 October 2018 via mobile

Great menu selection, quick delicious meals and lovely staff! Love the complimentary wings! Will be the new regular!

Date of visit: October 2018
Thank Rachael B
Hgroup, Public Relations Manager at Zack's, responded to this reviewResponded 30 October 2018

Hi Rachael, we're glad to hear that you enjoyed your meal with us! Thank you for taking the time to write your review, your feedback is very important to us. We look forward to serving you again soon.

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
USD 3 - USD 28
Cuisine
Bar, Australian, Pub, Vegetarian Friendly
Meals
Lunch, Dinner, Drinks
Restaurant features
Waitstaff, Reservations, Seating, Parking Available, Free Off-Street Parking, Television, Serves Alcohol, Full Bar, Wine and Beer, Accepts Mastercard, Accepts Visa, Free Wifi, Takeout, Highchairs Available, Wheelchair Accessible
Good for
Groups, Child-friendly, Business meetings
Open Hours
Sunday
10:00 am - 12:00 am
Monday
10:00 am - 12:00 am
Tuesday
10:00 am - 12:00 am
Wednesday
10:00 am - 12:00 am
Thursday
10:00 am - 12:00 am
Friday
10:00 am - 12:00 am
Saturday
10:00 am - 12:00 am
Location and Contact Information
  • Address: Burke & Wills Hotel 554 Ruthven St | Burke & Wills Hotel, Toowoomba, Queensland 4350, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Toowoomba
  • Phone Number: +61 7 4632 2433
  • E-mail
Description
Located on the ground floor of Burke & Wills Hotel you will find Zack’s. This modern and stylish restaurant serves quality meals in a friendly and relaxing environment. Zack’s offers a focus on local fresh produce, char-grilled steaks and modern Australian cuisine. Seating available for up to 150 guests comfortably. Whether you’re dining solo, enjoying time with a group of friends or taking the kids for a treat, there is something for everyone at Zack’s. Enjoy signature chef dishes such as our Crispy Skin Salmon, cooked to your liking with sweet potato mash, wilted beans, charred corn and a creamy spinach, pea & chorizo sauce along with weekly special’s created by our talented executive chef Gayan and his team. Zack’s offers a great selection of mouthwatering Cocktails and a superb selection of fine wine available by the glass and bottle. Guests can enjoy the personal style of family hospitality and friendly customer service, amongst a warm and inspiring atmosphere.
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