McDonald's
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CUISINES
American, Fast food
FEATURES
Takeout, Seating, Wheelchair Accessible
Is this an American restaurant?
Details
CUISINES
American, Fast food
FEATURES
Takeout, Seating, Wheelchair Accessible
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2.5
28 reviews
Excellent
2
Very good
7
Average
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Terrible
12
Carol E
Wollongong51 contributions
Dec 2020 • none
Ordered a double cheeseburger meal and a chicken Burger meal.
The Double cheeseburger was smaller than a normal cheeseburger and had been slapped together.About 3 pieces of small onion bits on it which I believe makes the cheeseburger taste better so it was very disappointing.
The chicken burger was similar,Tasted very bland,looked like it had been thrown together.
The order was made very quickly and this was represented i the finished product.
Unfortunately Mcdonalds,the burgers really are better at Hungry Jacks
Written 12 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sightseer32549743515
1 contribution
Aug 2023 • family
The tables and rubbish around the tables were very untidy..need someone to clean the tables and pick up rubbish..wasn't happening. Toilets had paper everywhere. Once again no one was cleaning them. Not a good experience. I think they forgot our coffees..waited more than 10 minutes. Had raisin toast as well just toasted..was like a piece of bread. Should be smartened up.
Written 19 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brian P
18 contributions
Sept 2022 • family
This is the dirtiest McDonald’s franchise I have visited on the east coast of Australia in the last 40 years. We visited with our granddaughter for lunch on our way home from Newcastle and won’t ever return. All bins were overflowing with garbage , tables not cleaned and to make it worse picked up our meal and was missing 2 items. When returning to the counter 2 other customers were returning for same thing. The equipment in the play area was old and needed maintained. Senior McDonald staff should inspect this place and discipline the franchisee.
Written 27 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kiralea P
Medowie1 contribution
Apr 2020 • family
When I was a manager at McDonald’s we prided in service, great attitude , cleanliness and customer is always right attitude. Williamtown is the pits as Raymond terrace. They are Rude, seem to serve chips and nuggets that have been sitting in the warmer for too long and cold food every damn time ! The management have an attitude, and it seems complaints fall on deaf ears at head office. We used to have head office people come to the stores and act like customers and oh boy did the managers get it if not done right. We always looked busy, cleaned and food was replaced after so many minutes of sitting in warmer. These managers and staff act entitled and if u return food, they are rude and wont smile !! Big arse attitudes in my opinion. Hungry jacks absolutely surpasses all ticked boxes for service as never ever seen a unfriendly one yet or willing to apologise if do wrong. The food is better also. McDonald’s has turned to crap, it is rare you see someone doing their job like they like it or at least pretend to.
Written 30 April 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John D
1 contribution
May 2021 • friends
Absolutely appalling. I was made to wait at the counter for 10 minutes while multiple staff members continued their own conversations and looked in my direction still refusing to serve me. Once I had my food I witness this same thing happen to many other customers one of whom was an elderly man who was under the impression that all ordering was to be done on the self serve machines purely due to the staff willing to serve. one of the female employees was continuously using her phone behind the counter oblivious to her surroundings. Very unprofessional and frustrating.
Written 4 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Monique K
1 contribution
Jan 2022 • none
I live locally and do not visit when place is super busy, however for a very busy maccas it certainly needs a little more care taken. I have wanted to say something before but I went last night and paid $28 for 2 meals the lge chips were half filled and stone cold the hamburger were thrown together and meat had been sitting around as this was hard cold and really waste of money. Have purchased McFlurrys for kids and they were quarter full which cost $4.95 each. Not really happy at all......this place needs a visit from someone that could help.
Written 28 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Volvo C
1 contribution
May 2021 • none
This would have to be by far the worst McDonalds store in Australia. Cappuccino made without heating the milk and a frozen muffin. Even the manager couldn't heat the muffin. It took 26 minutes from the time I ordered till the time I left. Pathetic.
Written 14 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peyton K
1 contribution
Jan 2022 • none
I live in the area, and in this past 2 months alone, let alone the past 1.5 years I've been coming to williamtown macdonalds i wont be much now medowie MacDonald's has opened up. lost a lot of money over a months worth of food orders, missed hash browns, missed drinks, missing nuggets, waiting bayed every time i got there for a single meal busy or not. they are more worried about getting their times up for their monthly bonuses by wiping off your order and serving the next one and then you wonder why they mess up your order.
Written 16 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RGT1952
Pacific Coast Australia222 contributions
Jan 2023 • family
Dreadful service.
VERY disorganised.
Wrong orders.
Things left off orders.
No printer working on self service.
PUTRID toilets - which included toilet paper all over the floor.
Sanitary bin full to the top, with things I most certainly didn’t want to have sitting beside me.
A bowl splattered with crap.
Pee on the set of another cubicle.
Flooded basin.
Glass in restaurant FILTHY.
Where are the days of having a quick meal in a clean restaurant gone
Whoever is the owner and the management of this restaurant need to be called into line.
Written 14 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Klabautermann2105
4 contributions
May 2024 • family
I cannot say McDonalds Williamtown is disappointing because it is consistent….. constantly disappointing. It is fun because what you order and what you receive when going through the drive through is always different and has now become a fun game to play when things are so desperate I go there.
The ice cream machine doesn’t appear to have worked since 2007 - so don’t ask.
This place is always filthy, always dis organised in the drive through and always disappointing.
Does anyone from McDonalds Corporate actually read the reviews for this restaurant ?
Written 25 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lovlee62
Newcastle2 contributions
May 2021 • none
Called in for coffee's on way to work ,after order taken the young lady said drive through so I drove through to coffee window at the end as I have done many times then the another young girl came do and abused me for being at the wrong window pushed the coffee's on my hand and slammed the window shut and left , OMG she gave me such sass at 4.00 o'clock in the morning if I wasn't push for time I really would have parked and gone in the shop to confront the ill mannered young girl for speaking so rude to me, I am in customer service myself and I would never speak to anyone like this or my staff never returning to this store ever again
Written 10 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lucy B
4 contributions
Dec 2019 • family
The food was not great (as far as McDonalds goes it was average), but my main concern was the state of the bathrooms! My god they were disgusting. They looked like they hadn’t been cleaned in months. Made me think how clean the rest of the restaurant must be.
Written 24 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JJ E
Port Macquarie181 contributions
Mar 2019 • family
Driving out of Port Stephens we stopped for a coffee.
First we used the rest rooms which were small and not the best state of cleanliness that Mcdonalds expect.
Service was good as was the coffee.
They have seating inside and outside.
Written 4 March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dr Raymond D
Tamworth385 contributions
Dec 2018 • family
Great service as expected from MacDonalds. Staff were friendly and efficient. There was both indoor and outdoor seating.
Written 15 December 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Udaya R
Sydney169 contributions
Nov 2018 • business
Typical McDonald's restaurant. However the service was quick and the staff was very friendly. Nice outdoor seating area and a big car park.
Written 15 November 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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