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The Grand Cafe

$$ - $$$
European, New Zealand, Contemporary, Gluten Free Options
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30 Victoria Street | Christchurch Casino, Christchurch 8013, New Zealand
+64 3-365 9999
Website
Today
17:30 - 23:00
11:00 - 15:00
Closed now
All hours
Hours:
Sun - Sat 17:30 - 23:00
Mon - Fri 11:00 - 15:00
Sat - Sun 08:00 - 15:00
More Info
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98 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Christchurch, New Zealand
Level Contributor
27 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

This has become an annual event with my team. The high tea has a selection from three tiers. The top tier consisted of an asparagus roll, quiche, oat biscuit with meat ball topping and the highlight for this tier was the slider. The second tier was a scone with cream and jam and then 4 sweets on the bottom tier.... More 

Helpful?
Thank Nigel2312
christchurch_casino, Marketing Coordinator at The Grand Cafe, responded to this review

Dear Nigel, We are delighted you enjoyed your visit to the Christchurch Casino and The Grand Café. Thank you for taking your time to post this review. Kind regards, Christchurch Casino More 

Christchurch, New Zealand
Level Contributor
17 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 31 October 2016 via mobile

Great place for breakfast and evening meals.. On your birthday you get it free if you sign up to the players club..great rewards with collecting points .. Great service and great atmosphere.. Have been many times and will continue to go ..

Helpful?
Thank Maryanne C
christchurch_casino, Marketing Coordinator at The Grand Cafe, responded to this review

Dear Maryanne, We are delighted you enjoyed your visit to the Christchurch Casino and The Grand Café. Thank you for taking your time to post this review. Kind regards, Christchurch Casino More 

Christchurch, New Zealand
Level Contributor
15 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 22 October 2016 via mobile

Had a small reunion for dinner. The highlight was amazing cheese croquettes and there were beautiful. The lovely service was spot on. My steak (meant to be pink or medium rare) came out grey/well done. Ruined a beautiful ribeye. The lovely waitress took it back offering dessert/drink the chef agreed it was well done. The next one came out still... More 

Helpful?
Thank Noelani C
christchurch_casino, Marketing Coordinator at The Grand Cafe, responded to this review

Dear Noelani, Thank you for taking your time to post this review. We are pleased to hear you were satisfied with our customer service. It is unfortunate to read this feedback as it would appear we have not read the situation correctly. Our Food & Beverage Manager would be delighted to hear from you directly to get an understanding of... More 

Ashburton, New Zealand
Level Contributor
35 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 21 September 2016

thought we would try lunch at the grand café. instead of the Monza bar. the option we went for was entrée n main or dessertfor for $25. for main I had 150 grm rib eye for another $5 on mash with dessert. how disappointed I was. spoon of mash very small bit of steak and a poor salad mostly lettuce... More 

Helpful?
1 Thank porky460
christchurch_casino, Marketing Coordinator at The Grand Cafe, responded to this review

Dear reviewer, Thank you for your feedback and taking the time to post this review. We're sorry you didn’t feel your experience on this occasion was not as enjoyable as we would have hoped it should be and we really appreciate your feedback. This has been passed onto the kitchen team to ensure that all staff are following the guidelines... More 

Hamilton, New Zealand
Level Contributor
536 reviews
357 restaurant reviews
common_n_restaurant_reviews_1bd8 276 helpful votes
4 of 5 bubbles Reviewed 16 September 2016 via mobile

Linked up with an old school friend at The Grand Cafe for an evening dinner during a visit to Christchurch. The restaurant is situated on the first floor of the Christchurch Casino. It has elegant decor with an imposing high ceiling. There is a good selection of entrees, mains and desserts. The beverage range is extensive and a wonderful choice... More 

Helpful?
Thank Marque01
christchurch_casino, Marketing Coordinator at The Grand Cafe, responded to this review

Dear reviewer, Thank you for taking your time to post this review. We are delighted you enjoyed your visit to Christchurch Casino. Kind regards, Christchurch Casino More 

Toowoomba, Australia
Level Contributor
83 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 13 September 2016

The wait staff were particularly attentive and friendly. The dessert with the apricot mousse would have to be one of the best desserts I've eaten.

Helpful?
Thank polly501
christchurch_casino, Marketing Coordinator at The Grand Cafe, responded to this review

Dear reviewer, We are delighted you enjoyed your visit to the Christchurch Casino and The Grand Café. Thank you for taking your time to post this review. Kind regards, Christchurch Casino More 

Christchurch, New Zealand
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 24 August 2016

Booked table for 6pm, keep waiting at entrance for 5 mins, seated given menu, water poured asked 4 times in a matter of minutes what we wished to order, but NOT asked if we would like a alcoholic drink at all. Had carvery meal 2 choices of meat 2 steamed options and 2 roasted options. OK but won't be in... More 

Helpful?
Thank traveller220949
Christchurch, New Zealand
Level Contributor
17 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 23 August 2016 via mobile

We had a great meal, we had the Calvary and I normally don't go for that type of meal but it was really nice and really well priced will definitely be back :))

Helpful?
Thank Maryanne C
Christchurch, New Zealand
1 review
3 of 5 bubbles Reviewed 13 August 2016

My wife and I will probably never use the Grand Café again. Our group of 14 waited for one hour from the time that the waiter took the orders to the time that the food was served. Despite the fact that our order was taken before several smaller groups of diners, they were served long before us, and had finished... More 

Helpful?
Thank marjen1949
christchurch_casino, Marketing Administrator at The Grand Cafe, responded to this review

Dear reviewer, Thank you for your feedback and taking the time to post this review. We do pride ourselves on our service levels and are sorry to hear of your experience at Christchurch Casino. If you could please contact us at emailus@christchurchcasino.co.nz with more details so we can further address the issues you have raised that would be much appreciated.... More 

Christchurch, New Zealand
Level Contributor
73 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 29 July 2016

This was my second high tea in the last 5 months at The Grand Café and I have to say I am impressed with the quality and amount you receive. Everything was very tasty and beautifully presented. We were also offered the opportunity to have any left over items packaged to take home. It is very good value as the... More 

Helpful?
Thank PennyT117
christchurch_casino, Marketing Administrator at The Grand Cafe, responded to this review

Dear Penny, We are delighted you enjoyed your visit to Christchurch Casino and our High Tea in The Grand Café. Thank you for taking your time to post this review. Kind regards, Christchurch Casino More 

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
USD 36 - USD 100
Cuisine
European, New Zealand, Contemporary, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Buffet
Good for
Business meetings, Groups
Open Hours
Sunday
17:30 - 23:00
08:00 - 15:00
Monday
17:30 - 23:00
11:00 - 15:00
Tuesday
17:30 - 23:00
11:00 - 15:00
Wednesday
17:30 - 23:00
11:00 - 15:00
Thursday
17:30 - 23:00
11:00 - 15:00
Friday
17:30 - 23:00
11:00 - 15:00
Saturday
17:30 - 23:00
08:00 - 15:00
Location and Contact Information
  • Address: 30 Victoria Street | Christchurch Casino, Christchurch 8013, New Zealand
  • Location: South Pacific  >  New Zealand  >  South Island  >  Canterbury Region  >  Christchurch
  • Phone Number: +64 3-365 9999

Questions & Answers

Questions? Get answers from The Grand Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?