After raising issues with our first experience the Restaurant Manager invited us back for a complimentary meal. We visited on a Sunday evening at 7pm. There was one other party in the restaurant this time around. The steak was cooked to order perfectly this time...around and they had the ribeye steak in stock. Off to a great start! The twice cooked potatoes were fantastic and we tried the butternut squash this time around which has a bit of a kick to it, very tasty. We had a different waitress this time around. Very attentive and came back to check each course was OK. The Long Island Iced Tea cocktail I ordered was a little weak however the signature cocktail my friend ordered I had last time and was wonderful.More

Subpar customer service. We used First Table to try this restaurant for the first time, it’s a great website to encourage new patrons to venues. We arrived and were the only people in the entire restaurant. I ordered a medium rare ribeye steak main course...with green beans and twice cooked potatoes as side dishes. When the food arrived my steak was cooked through - it was not medium rare. I returned it. We could hear the waiter, chef and Manmeet (unsure of job title) discuss that there were no ribeye steaks and to offer me a tenderloin instead. This discussion went on for five minutes as my friend ate her main before they approached the table. I agreed reluctantly to a substandard steak. I waited patiently for a further 20 minutes for this steak to arrive. I was not offered new hot sides to replace the ones that had gone cold while waiting for this to arrive. While waiting for the second steak to arrive I clearly heard the chef tell the waiter and Manmeet to not charge me for the steak as it was the kitchen’s fault the steak was not cooked to order the first time (remember there is no one else in the entire restaurant at this point). I thought ‘great customer service, I’ll stay for dessert now’. Ordered dessert - which was wonderful. Went to pay the bill and the ribeye steak was still on it. I challenged Manmeet. His response was that they had “offered a solution” by giving me the option to have a replacement steak. I explained that I heard the chef state not to charge me. Manmeet said that the chef said not to charge me for the ribeye but charge me for the tenderloin (they are the same price) and remember the receipt states ribeye (picture included in review where possible) so this is clearly untrue. I asked what the compensation was for waiting nearly 30 minutes to eat my meal while my friend had finished hers. Again Manmeet said that they “offered me a solution” by replacing the steak that was not cooked to order with a completely different steak. I then went to speak to the chef and she apologised and confirmed that she said to not charge me for the steak. When I challenged Manmeet he said the chef has no say over the final bill and he has decided to include the steak in the final total with no compensation for the issues experienced. I would not eat here again and I highly recommend you do not either. Had I not heard the chef clearly state to refund the meal I would have left after the main course myself. I sincerely hope the restaurant and hotel invest in some customer service training.More

Good menu. Slow service. But what a mixologist !!! Brilliant cocktails ! Ok bar food . Felt too close to other tables. Be great if the staff could have an overall manner of greeting people and looking after them but it seems that they have...their heads down looking at a computer screen? Talking to each other? But not looking at guests or checking in to make sure we have what we need!More

L2 in Wellington means social distancing and a bit of planning when eating out. We were delighted to discover the food here in the Doubletree Hilton hotel in central Wellington. The service we received was fabulous our waiter was knowledgeable and answered all of our...questions. Each course was presented beautifully and bursting with Indian flavours. The chicken laksa was amazing and the chocolate fondant a perfect way to end our meal. Congratulations we will return.More

An unassuming little restaurant, tucked away on the the first floor in a building in Wellington. Don't let that fool you. It presents a treasure chest of tasty meals, prepared by a friendly chef and caring waiters. The WOAP vegetarian burger was a tasty treat...with heaps of creativity from the chef. Flavours mixed that I could not imagine could work but it did, and I enjoyed what was offered. Also, the lunch bento is quite a good meal to try. Overall, the place offers quiet enjoyment of a meal, no loud music and very attentive waiters. Good venue to business lunch meetings or a quiet, getaway with a special friend.More

Unassuming little spot. No rah rah but, just good service, delicious food and old time hospitality. The 1st time I went for bento box which was a delicious combination of meals - sirloin, savoury rice, salad. I really enjoyed the mix of flavours. 2nd time...I went to sample their WOAP vegetarian burger = halloumi, hummus, tangy wasabi mayo on savoury bun, teamed up with MELA Apple juice. Flavours were amazing bit bun was bit too much to handle as it was flaky (in a good way!) But made a serious mess! The service was excellent on both occasions and although the prices are not on the cheaper side, the whole experience made it worthwhile. This spot is great for business lunches or a quiet catch up with a friend. No loud music to drown your conversation and a very attentive waiter ensuring your needs are met. Small bar area if you want a spot to catch up after work for drinks. Give Spring Kitchen a try. I know that I will returnMore

Amazing food. Amazing service (by Chris and Lachlan) who were professional, friendly and so accommodating. We had a lovely night and thank you personally to the both of them for contributing to this. We were on the first night of Wellington Burger and the vege...burger was to die for. The food including dessert was incredible and the presentation beautiful. Thank you for a truly lovely evening.More

Food was amazing, Service really professional and passionate about the food they serve, loved that indian fusion touch, i was there with friends so we shared most of the food available on the menu, everything was worth trying, excellent flavours and presentation was on point!...After dinner we tried a few rums at the bar, great Service and knowledge about the products they sell! Really recommended!More

We really enjoyed our Dinner here when visited the hotel. Fresh food and great to see the fusion elements to some traditional dished, well done!More

The hotel partnered up with the Wellington Jazz Festival. We went as a group of four. Everyone enjoyed their food and drinks. Friendly staff. Love the environment and staff services. Would visit again.More

Called in at the bar at 9.40 pm for a night cap. We were told it was closed after a function. Poor form 9.40 is not late. Has taken away for our visit. Nice hotel but the facilities are for the guests convenience not the...staff. Really irritated not as if it was 12.40.More

Accomplished professional service with out stuffiness. Excellent suggestions for wine matching with delicious food. All guests at our family birthday enjoyed the evening.