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The Fish Box

3 Rainbow Drive | Rainbow Point, Taupo 3330, New Zealand
+64 7-376 5757
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  • Excellent49%
  • Very good27%
  • Average10%
  • Poor6%
  • Terrible8%
Travellers talk about
“fish and chips” (35 reviews)
“angus burger” (3 reviews)
Closed Now
All hours
Seafood, Fast food, New Zealand
3 Rainbow Drive | Rainbow Point, Taupo 3330, New Zealand
All Details
Write a ReviewReviews (159)
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1 - 10 of 156 reviews

Reviewed 4 days ago

we had some fish & chips to take for a picnic on the lake and found it awesome. Great taste,crispy and just right.

Thank 674happytraveller
Reviewed 1 week ago via mobile

Quite simply, this business needs to learn a lot around customer service. From hanging up on the phone to having us wait over an hour for our food.

Thank 243tobyk
Thefishbox, Manager at The Fish Box, responded to this reviewResponded 5 days ago

This is NOT who we are . I would like to get to the bottom of your comments. Please contact me through our Facebook page. Thank you.

Reviewed 2 weeks ago via mobile

We had takeaways from the Fish Box. My wife and I had extremely soggy chicken burgers which left me feeling a bit quezzy the next day. My kids had mini hot dogs and chips which were ok but that is it. The operation is kind...More

Thank Mason L
Reviewed 2 weeks ago via mobile

Don’t usually like to write negative reviews but after multiple disappointing visits I feel like I need to. I ordered online and it said my order would be ready at 6pm. The order wasn’t actually ready until 6.10pm which was fine and I was happy...More

Thank briohnyp
Thefishbox, Owner at The Fish Box, responded to this reviewResponded 2 weeks ago

Thank you for the review. It is important that we get our processes right and clearly we cooked your vegetarian burger too soon. If you didn’t know we offer a full refund or re-cook to anyone who is not satisfied. Let us know by calling...More

Reviewed 1 December 2017 via mobile

Absolutely disgusting calamari rings - oily and soggy outside, tough and rubbery inside and the inner layer left inside. After a first bite took it back. One of the girls serving customers ate one of the rings in front of me and said 'this is...More

Thank Giedre R
Reviewed 21 November 2017

The Fish Box is a great option if you're looking for some classic Kiwi kai to eat by the lake with a twist. The menu was very extensive, more so than many other fish and chip shops. They had a good selection of burgers including...More

Thank m-earley3
Reviewed 8 November 2017 via mobile

Excellent little place! Great option to order via their app and have it ready when you arrive. Excellent variety with tasty food! Burgers were really good! Garlic chips were great and had plenty of garlic butter! I would definitely be back to try some of...More

Thank acioffi
Reviewed 2 November 2017 via mobile

I was sceptical, as a brit, when the sign said traditional mushy peas made by British hands, however these were absolutely lovely. Not so traditional however more of a mushy pea purée but they were lovely. Oh and the chips and fish cake was nice...More

Thank Sam25Nottingham
Reviewed 22 October 2017 via mobile

We stopped in for a takeaway meal while on our honeymoon. The burger we had was a good size, had a delicious artisan bun and boasted a large piece of succulent and perfectly cooked chicken. The fish was heavenly and the chips golden and crunchy....More

Thank chrisg276rec
Thefishbox, Manager at The Fish Box, responded to this reviewResponded 24 October 2017

Thank you and wishing well for your future together.

Reviewed 21 October 2017 via mobile

While staying at taupo we decided to get a meal from the fishbox and were plesently treated to some yummy fish and chips. This place has done a good amount of advertising around the area and I hope it's paying off for them. I didn't...More

Thank Kerry H
Thefishbox, Manager at The Fish Box, responded to this reviewResponded 24 October 2017

Hi. Thanks for the positive review it’s very much appreciated. Can I ask you to find cheaper snapper for me in any city outside Taupo? It’s now over $40kg in supermarkets and over $10 a fillet in most fish n chip shops. We get the...More

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Ask a question
Questions & Answers
Sissy S
19 December 2017|
Response from Thefishbox | Property representative |
Hi, no whitebait.
7 September 2017|
Response from Thefishbox | Property representative |
Yes. On Monday and Tuesdays we do gluten free as well.
31 August 2016|
AnswerShow all 2 answers
Response from Thefishbox | Property representative |
Hi, Yes on Mondays and Tuesdays we do gluten free fish. The the chips cannot be 100% certified but we have many customers who are mildly intolerant to gluten who order them.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 36
Seafood, Fast food, New Zealand
Lunch, Dinner
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Free Off-Street Parking, Wheelchair Accessible, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Accepts Credit Cards
Good for
Child-friendly, Kids, Local cuisine
Open Hours
11:00 am - 8:30 pm
11:00 am - 8:30 pm
11:00 am - 8:30 pm
11:00 am - 8:30 pm
11:00 am - 8:30 pm
11:00 am - 8:30 pm
11:00 am - 8:30 pm
Location and Contact Information
  • Address: 3 Rainbow Drive | Rainbow Point, Taupo 3330, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Waikato Region  >  Taupo District  >  Taupo
  • Phone Number: +64 7-376 5757
  • E-mail
The fishbox was born out of a passion to cook the classic kiwi takeaway in the best possible way. To do this everything is cooked from fresh on the premises. By using the best local ingredients in our small menu we aim to deliver to you: freshness, quality and sustainability, where the food is sourced elsewhere...like the sea. We value a sense of humour. Cooking from fresh takes a little time but we reckon we've got the formula of speed and quality about right. Please use our online ordering system (convenient) and it will let you know when your order should be ready. Make yourself known to us and give us your feedback..we might even put your suggestions on the menu. Free wifi, magazines and TV are in the shop if you're not too busy talking to one another..
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