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$$ - $$$
Cafe, New Zealand
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NGONGOTAHA, Rotorua, New Zealand
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68 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Auckland Region, New Zealand
2 reviews
Reviewed today NEW via mobile

We stopped in with our two dogs on ANZAC day for lunch. We chose a table outside in the sun so the dogs could join us. Dog friendly cafe which was appreciated. Our meals were timely and very tasty. Will certainly be back.

Thank Lee W
Darwin, Australia
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 19 March 2017 via mobile

This alfresco cafe with optional indoor seating looks lovely and is dog and child friendly. The staff member who served me was pleasant but the range of food for morning tea was mostly pre-made cakes and slices, no scones. My coffee was bitter and a not hot enough. Table service was erratic as we all had drinks served individually. It... More 

Thank aurora_chick
Level Contributor
55 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 13 March 2017

Have been here before and the atmosphere and food have always been good. We had a ploughman platter to share which was lovely with lots of selection of cheese, meats and chutneys. Coffee was very slow to come out, wait staff very unorganized, but friendly. Luckily we were not in a rush.

Thank Tracey S
Tauranga, New Zealand
Level Contributor
94 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 6 February 2017 via mobile

What a great place Service real quick. Nice ice coffees. The works wedges hubby had were huge and really tasty. I had mushrooms on toast with bacon and it was also good Really big servings

Thank Kim S
Takapuna, New Zealand
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 25 January 2017 via mobile

This place is a gem we had iced coffee and brunch there was just great . Food was all superb and the staff are great , we would come here every day if we could . Sitting outside in the sunshine was just superb

Thank RJNZ2016
Rotorua, New Zealand
1 review
Reviewed 19 January 2017 via mobile

Amazing friendliness & staff & eggs bene was great. Loved how they had kittens bouncing around. My kids were over the moon

Thank BonBonLouell
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 11 January 2017

Great service, great food, generous serves, dog friendly a little noisy inside due to concrete flooring.

Thank Maxine D
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 15 December 2016

I honestly have never been to a café where the staff have treated customers so rudely. Not only is it the staff but the owners are just as bad if not worse!

1 Thank Anna331144
Manawatu-Wanganui Region, New Zealand
Level Contributor
32 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 21 November 2016

While the food and coffee appeared fine what put me of was the apparent staff attitude. I really felt as if I was intruding-certainly not welcoming. Smiles would go a long way to improving the experience.

1 Thank ADC5022
Level Contributor
64 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 20 November 2016

We ended up here because the bakery had just closed at 3pm, and this was the only other cafe. There were only a few people inside. I had not known about the cafe nor seen any reviews. The young lass behind the counter looked rather unhappy in her work, with no smile. I did not see the preparation of the... More 

Thank fussy c

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Cafe, New Zealand
Breakfast, Lunch, Brunch
Restaurant features
Outdoor Seating, Seating, Wheelchair Accessible, Takeout, Waitstaff, Highchairs Available, Serves Alcohol
Good for
Location and Contact Information
  • Address: NGONGOTAHA, Rotorua, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Bay of Plenty Region  >  Rotorua District  >  Rotorua

Questions & Answers

Questions? Get answers from ESSENCE CAFE staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?