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The Exchange Hotel

) #1,795 of 3,376 Restaurants in Melbourne $$ - $$$ , ,
39 Bay Street Port Melbourne, Melbourne, Victoria 3000, Australia
+61 98100058
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Overview
  • Excellent30%
  • Very good23%
  • Average23%
  • Poor9%
  • Terrible15%
Travellers talk about
Restaurant Hours
CUISINES
Bar, Pub, Australian, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
39 Bay Street Port Melbourne, Melbourne, Victoria 3000, Australia
All Details
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Reviews (63)
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1 - 10 of 61 reviews

Reviewed 3 weeks ago via mobile

I haven't had such a bad meal in a very long time, maybe years. It wasn't just my meal, it was all meals on our table. Ingredients were missing (they ran out), the descriptions didn't match the food, it took a long time to receive...More

Thank PHOAustralia
AVCCommunityManager, Manager at The Exchange Hotel, responded to this reviewResponded 3 weeks ago

Hello, Thank you your review. Please accept our apologies for your recent experience. We are very disappointed to hear that you and your team's were not up to standards. Our goal is to always provide the best meals with outstanding customer service. We would like...More

Reviewed 4 weeks ago via mobile

Just went in for light beer and maybe a meal,only one light beer available and only in a bottle. No worries, but the barmaid could not even be bothered to pour the beer in it a glass. Not a chance I would hang around for...More

Thank glenn t
AVCCommunityManager, Manager at The Exchange Hotel, responded to this reviewResponded 3 weeks ago

Hi Glenn. We appreciate you taking the time to leave your feedback as we are always looking for ways to improve. We will pass onto the manager. If you have anything else you'd like to share, do feel free to email us directly at feedback@theaustralianvenuecompany.com.au.

Reviewed 13 June 2017 via mobile

It's been a couple of years since I visited The Exchange Hotel and I could see immediately it's been spruced up. Inside it's welcoming and bar staff are really nice and friendly. I was recommended the IPA by the barman and it was spot on....More

Thank quorny
AVCCommunityManager, Manager at The Exchange Hotel, responded to this reviewResponded 20 June 2017

Thanks for the great review. We hope to welcome you back again soon!

Reviewed 14 May 2017 via mobile

We stopped in for a beer whilst exploring st kilda. The staff were super friendly! We didn't eat however the restaurant was very busy. The atmosphere and decor were not the best however in a great area so worth a stop in on a bar/pub...More

Thank Emma M
AVCCommunityManager, General Manager at The Exchange Hotel, responded to this reviewResponded 16 May 2017

Hi Emma. Thanks for the wonderful review. We'll make sure to pass on your feedback about the atmosphere and decor to the manager. We look forward to welcoming you back next time.

Reviewed 13 April 2017 via mobile

We had a lovely family dinner here. The food was good and the service was exceptional. The best part of the meal was the dessert - the sticky date pudding & the creme brûlée were both absolutely delicious!!!

Thank Meghna D
AVCCommunityManager, Reservations Agent at The Exchange Hotel, responded to this reviewResponded 19 April 2017

Thanks for taking the time to leave such a wonderful review. Hopefully we get to welcome you back again soon!

Reviewed 2 February 2017

The Exchange is situated in a good spot not far from the beach or port. It's traditional looking with seating in the bar, outside and a restaurant. There are a good choice of beers and cocktails available. The food is a bit better than "pub"....More

Thank andream0402
opdcmarketing, Public Relations Manager at The Exchange Hotel, responded to this reviewResponded 6 February 2017

Thanks for the great review andream0402. We look forward to seeing you next time!

Reviewed 22 January 2017 via mobile

We searched the web and decided to give the exchange a go for the Sunday Roast. Very friendly staff it must be said although there didn't seem to be anyone in the dining room to seat us or generally floating around. The lovely bar staff...More

Thank Sutho74
opdcmarketing, Public Relations Manager at The Exchange Hotel, responded to this reviewResponded 23 January 2017

Hi Sutho74. We appreciate the time you have taken to review our venue. We are disappointed to hear you didn't enjoy our roast. We will make sure to pass this onto the manager as we are always looking for ways to improve. If you have...More

Reviewed 19 January 2017

a small group went here after the melbourne cup, great place near the cruise ship terminal restaurant / club

Thank Jim M
opdcmarketing, Public Relations Manager at The Exchange Hotel, responded to this reviewResponded 23 January 2017

Thank you for the great review Jim M!

Reviewed 11 January 2017

The food is nice here but find it a bit pricey for being a pub. Interior is ok could do with a little updating in the dining room. Drinks are also a bit pricey but it's a good venue if your meeting a group of...More

Thank WheresTheBear
opdcmarketing, Community Manager at The Exchange Hotel, responded to this reviewResponded 16 January 2017

Hi WheresTheBear. Thanks for sharing your feedback. We are always looking for ways to improve and will make sure to pass this onto the manager. If you have any concerns in future, please don’t hesitate to contact us directly at feedback@themelbournevenuecompany.com.au.

Reviewed 16 November 2016 via mobile

This is a great place to go on a Friday evening or Sunday afternoon for drinks with friends. The food is good quality (for the price) and the atmosphere is fun and relaxed. Sometimes the wait for the food can be a little lengthy but...More

1  Thank holsmc
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 6 - USD 30
Cuisine
Bar, Pub, Australian, Gluten Free Options
Meals
Lunch, Dinner
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Television, Serves Alcohol, Wheelchair Accessible
Good for
Groups, Child-friendly, Bar Scene
Location and Contact Information
  • Address: 39 Bay Street Port Melbourne, Melbourne, Victoria 3000, Australia
  • Location: South Pacific  >  Australia  >  Victoria  >  Melbourne>  > Port Melbourne
  • Neighbourhood: Port Melbourne
  • Phone Number: +61 98100058
  • E-mail
Description
Occupying a prime position on Bay Street in Port Melbourne, the award-winning Exchange Hotel is an iconic venue offering bar, restaurant and function room facilities. Whether you're catching up for a drink with friends, enjoying a meal from our acclaimed menu or hosting a special event or function, the Exchange is perfect if you're looking for a stylish venue with a relaxed and friendly atmosphere.
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