We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
USD 14 - USD 38
CUISINES
Italian, Bar, Australian
Special Diets
Vegetarian Friendly, Gluten Free Options
View all details
meals, features, about
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Updated 23/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Campari House
Updated 23/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Reviews (245)
Filter reviews
241 results
Traveller rating
62
114
30
15
20
Traveller type
Time of year
LanguageEnglish
More languages
Traveller rating
62
114
30
15
20
See what travellers are saying:
Selected filters
FilterEnglish
Updating list...
Reviewed 18 April 2022

I have dined here many times over the years but my recent experience there has put me off returning. First I tried unsuccessfully to make a booking for a table of four for lunch. The website contained out of date information about Covid and advised...on-line booking was unavailable and to call instead. The call resulted in a voice message to book on-line! I was stuck in this loop and when I rang the restaurant at 12:20 - supposedly 20 minutes after the restaurant had opened - I still got the voice message and could not get through to an actual person. We decided to chance it and just turn up for our lunch. I had pictured sitting at a table outside but the music was so loud there as to make conversation a shouting match and we found a table in the near empty and slightly less noisy interior. The service was slow. When our four mains finally arrived they were quite good, but the service continued to disappoint with us having to call a staff member over to clear the table and take our coffee orders after a long wait. The final straw was when we were advised that there was only black coffee available because the expresso machine had broken down! We got the impression it had been out of order for some time. We were able to order tea but I could not believe that an Italian restaurant was out of a good selection of coffees. I found the whole experience of organising a nice lunch for my three friends at Campari House had proved quite embarrassing.More

Date of visit: April 2022
Helpful?1  
Reviewed 14 April 2022

We found the food to be nothing special and the service lacked - items were requested but never arrived. When dining with friends (there were only 2 couples on this occasion), we very rarely have any issues in simply splitting the bill in half and...paying via 2 credit cards. This restaurant rudely refused this and advised aggressively we were to pay on card only, or they would call the police. We are middle-aged non-threatening guests and were clearly NOT about to do a runner, nor were we trying to avoid paying, so I'm not sure why the aggressive threat. If only management would think about the goodwill damage done by this approach, they might rethink. Dividing the bill for equal payments creates absolutely minimal workload and provides a good helpful "please come back" message to guests. The lost business from us and anyone else they refuse adds up to several thousand dollars over just a couple of years - i.e. no group coffee/cake, no group lunches, no group dinners. Although the establishments are in low numbers, I have many corporate colleagues who refuse to go in groups, small or large, to certain restaurants in Melbourne or when travelling, for this reason - the result: an ongoing great loss of business and income to the restaurants concerned. As we did finalise the evening we advised Simon (Manager) that they were unlikely to get a good review. His rude response was "we're a pub, we don't care" (exact words). We left with only the memory of a very poor customer experience, and any positive about our catchup with friends was mostly destroyed by the manager over this. In our opinion, his abrasive and unhelpful demeanour was deplorable, and I was embarrassed to have taken our guests to this restaurant. Further, instead of posting a review immediately, I took the time to call and discuss the matter and coincidentally spoke with Simon again. He continually interrupted, expressed little interest in anything I said or was trying to ask and then rudely hung up. I would not consider this to be professional manager behaviour. Campari House appears to us to be neither sophisticated nor fun (as suggested on their website). Sophisticated dining outlets do not behave in this way. I appreciate the customer may not always be right, but they are always important - and one of the skills of a manager should be to politely deal with any uncomfortable situation. My guess is that this manager is of the ilk/generation who refuses to accept or professionally deal with any criticism or issue that is not to their liking. It would be helpful if he undetook some management and people-skill training if he intends on building a successful career in the hospitality industry. For us, this was a very poor customer experience. We've enjoyed some wonderful nights out in our lifetime, however this was certainly not one of them.More

Date of visit: April 2022
Helpful?1  
Reviewed 20 March 2022

Campari House, eating in the outside area on Hardware Lane. We had been in Melbourne for five nights, eating out every night. I would rate this as the best meal we had on this trip to Melbourne. We elected to not do mains and to...a section of the starters, Tapas style. That turned out to be a very enjoyable. A diverse range of food and able to match with an unexpectedly good wine list. Highly recommended.More

Date of visit: March 2022
Helpful?
Reviewed 16 March 2022

Very quiet, and not in the more trendy part of Hardware Lane, but the food was really good, and the wine list challenging (LOL)... but what we did choose was a very nice Spanish red, and as we opted for tapas style with sharing four...of the starters... it was perfect. Did I say how great the food was??? Not a chilli in sight... beautifully presented, fresh as... Service was exemplary, and couldn't be faulted (albeit it's never easy communicating with masked strangers... it's so much safer!)More

Date of visit: March 2022
Helpful?
Reviewed 5 March 2022 via mobile

Absolutely delicious. It doesn’t look like much, but the food was fantastic and the service was wonderful. All the floor staff were incredibly pleasant and friendly.

Date of visit: March 2022
Helpful?
Reviewed 26 February 2022

It was the only restaurant lacking many patrons which is often a warning sign but we bit the bullet. The young Asian waiter seemed out of his depth not really having knowledge of hospitality but we acknowledged that in this current climate there is a...real shortage of staff lacking in this industry. We shared a pizza and had a drink, he was told we would be sharing a pizza and he gave us bread and butter plates !! we asked if he had something larger and he arrived with plates slightly larger. The pizza was nice but the whole experience was very ordinary.More

Date of visit: February 2022
Helpful?
Reviewed 4 January 2021 via mobile

Dropped in for a pre dinner cocktail on NYE. Good service and a very nice rooftop setting. There is a wide variety of cocktails which were all enjoyed amongst our group. Sangria was also a great way to finish

Date of visit: December 2020
Helpful?1  
Functions Campari, Marketing at Campari House, responded to this reviewResponded 14 January 2021

Thanks for the positive feedback. We're glad to hear that you enjoyed the service. We look forward to welcoming you back to Campari House in the future.

Reviewed 22 February 2020 via mobile

Do not come here on a sunny Saturday afternoon if you enjoy an Aperol spritz or sparkling wine. Upon ordering an Aperol spritz from the menu staff advised all the sparkling wine was reserved in case another group wanted it later. Needless to say we...went somewhere that serves the drinks on their menu!More

Date of visit: February 2020
Helpful?
eventsc2018, Marketing at Campari House, responded to this reviewResponded 24 February 2020

Hi Amy, Thank you for highlighting this to us. We apologise for the disappointment you experienced. It is a regrettable situation. It was a poor choice of wording. We do hope that we will see you in the future for an Aperol Spritz

Reviewed 15 February 2020 via mobile

Melbourne resident all my life and this place is well known located n heavy well known tourist area, first time ever I’ve had dinner Order calamari and steak and ate it all all good but I want to mention the following only minor things but...we can’t stop talking about these negatives with friends rather than the meal 1) had booking went in and staff chatting and ignoring us ok no big deal 2) sign out the front said happy hour, we asked about happy hour and was told $6 house wines and pints of beer awesome , waiter took my wife’s drink order and walked off .... didn’t ask what I wanted ??? 3) he care back I ordered pint of furphy beer, he said the tap beer isn’t working ????? So we mention the pints happy hour to me??? 4) when paying they charged full price for wife’s wine when queried they said happy hour is not Friday night then why the hell were we offered happy our drinks and prices 5) asked for salt and pepper , he bought out 2 salts and no pepper ? 6) asked for Tabasco sauce bought out a bottle that had Nothing in it and said that’s all they have 7) before we sat outside we asked if it rains do these outside tables get wet and was no, any of course it rained later and we got wet 8) ordered well done steak and of course it was up punk inside but still ate it and was nice Not going back many other optionsMore

Date of visit: February 2020
Helpful?
Reviewed 12 February 2020

Booked a business function at last minute and had a pizza night on the rooftop. Good value for money. We had a blast and our vegetarian staff were well catered for.

Date of visit: November 2019
Helpful?
View more reviews
Best nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Best nearby hotelsSee all
YTI Garden Hotel
301 reviews
.07 km away
Adina Apartment Hotel Melbourne
3,605 reviews
.11 km away
CitiClub Hotel Melbourne
390 reviews
.18 km away
Hilton Melbourne Little Queen Street
60 reviews
.18 km away
Best nearby restaurantsSee all
Dex2rose Nitrogen Gelato
131 reviews
.04 km away
Palermo
127 reviews
.04 km away
Triim Food & Drink
209 reviews
.02 km away
Kirks Wine Bar
213 reviews
.05 km away
Best nearby attractionsSee all
Hardware Lane
500 reviews
.10 km away
Melbourne Chinese New Year
18 reviews
.09 km away
Galleria Shopping Plaza
11 reviews
.12 km away
La la Land City
20 reviews
.03 km away
Questions & Answers
Ask a question
vickifae
Hi, I have booked for Christmas Day & paid - I am concerned though because 11.30 lunch people had to be out by 1.30 & we are coming in at 1.30 - people do not like to be rushed on this special day as often it is only time some people get together. Also when I booked there was a beverage pack with the meal? I was told this was not so when I booked? I have documentary evidence of this. So can you explain what’s going on, is our meal going to be ordinary & are we to be kicked out after 2 hours, is there entertainment or is this a ‘factory’. I went to a place like that last year . I want to know that we will be given amazing food( not sure as we have to pre- order) that you have done something to make this meal special & why was the beverage pack not offered as this was false advertising- concerned to be guest.
29 November 2019|
AnswerShow all 3 answers
Response from Canadia C | Property representative |
Hi Vicki, Please rest assured that you do not need to vacate your table. The seating times are to allow us to manage the flow of guests and ensure a pleasant experience. Pre ordering allows our kitchen team to ensure we... More
0
Votes
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about Campari House

Yes, Campari House is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Campari House is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 3.5