Waitress with long pony tail/ strawberry blond/brown hair was so rude to my poor sister. My sister left crying. On my birthday my sister had arrived earlier to try and get some balloons ready for my birthday- she had been exhausted at uni all day...and as she asked the waitress if it was okay to set up for my birthday 10 minutes early as she had balloons with her. The waitress passive aggressively said “yeah I’ll just tell them to leave” as she pointed to the group of people that were next to my table but not at my table. My sister picked up that she was sarcastic. Later on, as my sister was setting up the table she had asked if it was okay if she had a bottle of lemonade with her and she was told it was okay (assuming my sister asked whoever had been on floor walking past her). Later the same waitress goes up to my sister and asks rudely “are you done with that?” Pointing to my sisters drink widening her eyes. My sister was confused as she had asked before and told it was okay. Moments later this waitress tells my sister “you can’t have that in here”. By this point my sister was so upset as she felt the waitress kept picking on her. ( mind you this was the same waitress the whole time ) Look I understand hospitality I work in hospo too. I understand that you shouldn’t come in University attire, bring bottled drinks that isn’t from the restaurant itself and not look so exhausted. But my sister was so kind and kindly asked the whole time if what she was doing was ok. To this waitress: I know it’s tempting to be passive agressive of what you think is common sense- but my sister was rushing all day and she doesn’t work hospitality. I wish this waitress had just kindly explained to my sister what was right and wrong and not been so passive aggressive about it all. Just know that some things can be explained in a kinder way. My whole group of friends and I felt so bad for my sister and she had set up the whole thing for me. But she had ended up leaving because the waitress being so rude to her had tipped her over the edge. Please lady burra just teach your staff to be kinder to customers :) my sister had the right intentions! Just needed to be explained to her in a kinder manner.More