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The Watermark Bar and Restaurant is Townsville's premier venue boasting breathtaking views of Cleveland Bay & Magnetic Island. Positioned in the heart of Townsville’s tourist hub - The Strand - The Watermark offers contemporary sophisticated dining and a relaxed alfresco sports and lounge bar. Renowned for its warm & welcoming atmosphere, The Watermark is a family friendly local favourite and the venue of choice for international tourists and interstate visitors. It's unique combination of open and intimate spaces makes it the ideal location for birthdays, special occasions, corporate functions and tailored events. From a prime beef burger to the freshest oysters; the best local beers to fine…
I had two dinners there and both where average. The reef fish and chips and garlic prawns a second night. Reef fish was over cooked in the beer batter and looked it, and the garlic prawns didn’t taste garlicky, had to salt it and I...don’t usually salt my food. Perfect location and was convenient but I resented paying 25 bucks for each meal because it was over priced for what it was. I’ve paid 10 bucks less for each of these meals and been happier.More
I have been to the watermark many times over the years however, after this encounter I will NEVER return.
I purchased tickets to the NYE dinner for my family from Sydney, however due to border closures they were no longer able to attend. I contacted...the restaurant multiple times via phone and email to try and organise a refund, however I was given no solution over the phone and no reply to emails.
I then went into the restaurant to try and speak to somebody about this issue and I came across the owner. He proceeded to yell at me in front of a restaurant full of customers and tell me how rude and impatient I was (I had already been waiting for 20 minutes to speak to somebody). Unfortunately for him, his customers saw the way he treated somebody who just tried to spend $660 at his venue and shared in my disgust.
In summary, I would never return to this place, I felt humiliated and regretful that I had ever spent my money there in the first place.More
Can the owner stop obsessively ringing the bell during service as it ruined our family Christmas lunch. We have dined here before and service has always run smoothly without his presence. Very disrespectful treatment of staff.
Overall, very unpleasant and unprofessional experience.
Disappointed that bbq octopus and ribs were out in both visits ( had been for a while and we had gone there especially for the octopus)
Addition of south Australian Shiraz would have made our dining experience excellent
We called in on the off chance they would have a table free and were shown to a lovely alcove setting. Told we had to vacate by 7 pm but this was no problem to us. Staff were friendly, cheerful and efficient.
The Watermark is at perfect location with beautiful view of water and Maggie Island. Went there for dinner on Friday night. Seems like one of the busiest and happening places in Townsville. We were served by Binod who was very friendly and professional. Thanks for...the amazing service. Food was good served in large portions. Enjoyed the meal and service. Would definitely recommend to others.More