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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Mentioned in

Food and ambience

Local cuisine, Italian, Steakhouse, Pizza, Seafood, Australian
About
The Watermark Bar and Restaurant is Townsville's premier venue boasting breathtaking views of Cleveland Bay & Magnetic Island. Positioned in the heart of Townsville’s tourist hub - The Strand - The Watermark offers contemporary sophisticated dining and a relaxed alfresco sports and lounge bar. Renowned for its warm & welcoming atmosphere, The Watermark is a family friendly local favourite and the venue of choice for international tourists and interstate visitors. It's unique combination of open and intimate spaces makes it the ideal location for birthdays, special occasions, corporate functions and tailored events. From a prime beef burger to the freshest oysters; the best local beers to fine
PRICE RANGE
USD 7 - USD 27
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, Drinks
CUISINES
Italian, Steakhouse, Pizza, Seafood, Australian
FEATURES
Takeout, Seating, Free Wifi, Reservations, Outdoor Seating, Parking Available, Street Parking, Free off-street parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Credit Cards, Table Service, Live Music, Waterfront
Reviews (1,108)
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1,087 results
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500
349
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66
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Time of year
LanguageEnglish
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Traveller rating
500
349
121
51
66
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All reviews seafood mornay pizza octopus steak prawns salad magnetic island the wait staff friday night great spot visiting townsville strand meals ocean servings australia
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Reviewed 6 days ago via mobile

Watermark in Townsville was very busy when we visited. Service was good, but food was pretty average. We got a Caesar salad (with prawns) and the BBQ pork ribs. Portion sizes were huge, but unfortunately, flavour was a bit meh. Too much dressing on the...salad and prawns would’ve been much better grilled. I’d give it 2.5 / 5 if possible.More

Date of visit: April 2021
Helpful?
James L, Owner at Watermark Restaurant & Bar, responded to this reviewResponded 4 days ago

Hello Yen Ying Thank you for your review , we appreciate your feedback , not too sure about your suggestion of Grilled Prawns on the Caesar Salad however I will pass it on to the Chef Regards Travis

Reviewed 1 week ago

Well very appointed and well staffed with friendly and obliging staff. Quick and attentive service complemented by an extensive menu offering a wide variety of choice. Suits large groups or intimate dining. Pays to book.

Date of visit: March 2021
Helpful?
James L, Owner at Watermark Restaurant & Bar, responded to this reviewResponded 6 days ago

Hello John Thank you so much for a Great Review Great to hear you all enjoyed your experience at the Watermark Townsville Regards Travis

Reviewed 1 week ago via mobile

Breakfast was excellent! Bacon & eggs for $17.00 with lots of bacon. Staff were very friendly, attentive & efficient. We dropped cutlery twice and they were there immediately to replace them. Great location and will be going again and highly recommend them.

Date of visit: April 2021
Helpful?1  
James L, Owner at Watermark Restaurant & Bar, responded to this reviewResponded 6 days ago

Hello Cheryl Thank you so much for your Review Great to hear you enjoyed Breakfast at the Watermark Townsville Look forward to seeing you again soon Regards Travis

Reviewed 1 week ago

Food is consistent in quality time after time. Staff are happy & friendly, service is very prompt; special requests/deviations from the menu are never an issue and dealt with a smile.

Date of visit: March 2021
Helpful?
James L, Owner at Watermark Restaurant & Bar, responded to this reviewResponded 1 week ago

Hi Jade-Katherine Thank you for the Great Review My Team were ecstatic when I showed them Look forward to seeing you again soon Regards Travis

Reviewed 2 weeks ago

This has to be a revue in several parts. We went back after an excellent meal the last time we were in Townsville only to be extremely disappointed this time. Not about the food, it was fine although some of the presentation was lacking. The...service from order to table time was great, no problem from the kitchen side. However the service was borderline abominable. There did not appear to be anyone in charge and you almost had o crash tackle a waiter to get drink service or even get water delivered to our table when we first arrived.The plus side was our smallest ever drink bill. My main concern was the number of diners who entered without signing in in any way, mainly caused by people joining tables where some guests were already seated. My count of over 20 is probably conservative. With so much at stake I would think a restaurant of Watermark's standing would reject complacencyMore

Date of visit: March 2021
Helpful?
James L, General Manager at Watermark Restaurant & Bar, responded to this reviewResponded 2 weeks ago

Good Morning Brian Great to hear you enjoyed your Meal , I cannot agree with you on the Compliancy issue , we are actually very strict on Contact and Trace with Both Apps available that is Safe Visit and the Queensland State Government App ,...More

Reviewed 3 weeks ago via mobile

We just walked in off the street and were given a table at the front over looking Magnetic Island. Service was attentive and polite the menu is an eclectic collection of great dishes. Wine list is good and we had the barramundi and mussels. Both...dishes we large and fresh and very good. The barramundi would be the best we have had! The place filled up by 6pm and is very popular which is always a good sign. I recommend it if you are staying in Townsville or on the Strand. Tip. Go in about 5:30-6 and you should have no trouble getting a tableMore

Date of visit: March 2021
Helpful?
Reviewed 5 weeks ago via mobile

We had made a reservation online and just as well as this place absolutely gets packed out from beginning to end! With plenty of fans and aircons keeping the temperature down, the dining area was reasonably good. The wait staff were friendly and quick to...help with selections, the Barramundi was melt in the mouth and the vegetables cooked perfectly. The seafood Mornay was very good, full of taste and plenty of it. We can definitely recommend you dine here!More

Date of visit: March 2021
Helpful?1  
Reviewed 10 February 2021 via mobile

My husband and I had lunch at the Watermark. Nice location, comfortable setting, good chairs. Food, however, was awful. Salad was soggy with limp vegetables & brown, mushy lettuce. Chips were lovely & crispy but no salt. Salt shaker was clogged & not cleaned &...refreshed. No drink coasters - our nice cold drinks had condensation that flowed like rivers across the table. Waiters were ok but for the small, rude one. Certainly had better service & food at less expensive venues. Wouldn't recommend, there are much better places in Townsville.More

Date of visit: February 2021
Helpful?1  
Reviewed 6 February 2021 via mobile

Staff have a poor attitude ( the fish rots from the head down) we don’t carry a mobile phone so it was like they couldn’t be bothered helping with another method of signing us in. I actually said to a bar staff member “so if...you don’t carry a mobile you can’t get a drink “ they really didn’t want to help with signing in.More

Date of visit: January 2021
Helpful?3  
James L, Owner at Watermark Restaurant & Bar, responded to this reviewResponded 7 February 2021

Hello Robbs I was disappointed to hear of your experience in the Beer Garden Area last night As you maybe aware Bar Staff are difficult to find these days since Covid and unfortunately I must agree with you our Bar Staff at the moment are...More

Reviewed 2 February 2021 via mobile

We were going from Airlie Beach to Cairns & had a 2 day stopover At Townsville arrived on Boxing Day public holiday at our accommodation.. we decided to get something delivered as kids were buggered. The only place that would deliver was the Watermark.. we...ordered Pizzas & Pasta (Gnocci & Penne Bol). Delivery was on time & the food was sensational.. particularly the Pizza. We were that impressed we had breakfast next at the Restaurant & ordered dinner again the following night.More

Date of visit: December 2020
Helpful?
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Questions & Answers
Ask a question
74Kaibeau
6 November 2019|
AnswerShow all 3 answers
Response from Devid83 | Reviewed this property |
Just walk in no problem it’s no busy like in the past
0
Votes
Alicia_Lindeque
5 November 2018|
AnswerShow all 4 answers
Response from James L | Property representative |
Hi Alicia , we are a Gastro Pub so very casual wear, Regards James
0
Votes
JudeNut
2 July 2015|
Answer
Response from James L | Reviewed this property |
Yes we do cater for weddings, please take a look at our website and click on functions , regards Danny
1
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