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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
AU$9 - AU$42
CUISINES
Contemporary, Healthy, Australian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (1,350)
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Reviewed 22 October 2023 via mobile

We enjoyed 3 amazing courses. Service was attentive and prompt. Perfect timing between each course, enough time to enjoy a drink and a conversation. We will be back again, thanks for a great dinning experience.

Date of visit: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 October 2023 via mobile

We were a group of six. We waited an hour and a half for our starters. They did not arrive together. I had to ask for water. The service was poor, no one checked on the table and when raised how poor some of the...mains were, that was it. Overall a very disappointing experience that was an expensive night out. The cocktails were excellent.More

Date of visit: October 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 October 2023

Went out to dinner with a group of friends for my partners birthday. This place is lucky to have good food, because the service and wait times were atrocious tonight. We waited 50 minutes to receive our drinks and even longer for our meals. Meals...were forgotten, sides were forgotten. For one of the best restaurants in Townsville, this was super disappointing. Very bad standard all around tonight.More

Date of visit: October 2023
Helpful?1  
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Reviewed 14 October 2023

After many great recommendations I took my friend for her birthday. We both ordered: Green curry braised lamb, rice, coriander, mint, cucumber, lime, apple, raisin. The lamb was very tender but there was no curry, no sauce, no mint, no cucumber, one fingernail size piece...of apple (or cucumber). It was utterly tasteless and lacking sauce. We both sent it back and chose instead battered local barramundi with chips, baby cos & avocado salad, aioli. On delivery, the chips were great, the barramundi was slightly overcooked but there was no sign of the baby cos and avocado salad. The aioli was half a teaspoon dobbed onto the plate. The replacement salad was two spears of asparagus with 5 green beans char grilled with peach and goat’s cheese. This was really delicious and I preferred this to the advertised salad. We shared a dessert of blood orange and kafir lime meringue tartlet. Unfortunately, the meringue was uncooked but coloured with the blow torch, but the filling was delicious and not overly sweet. The bill was another matter. After the first attempt where we were charged for the two dishes we sent back, we had to query the overcharging again. Eventually, we arrived at a figure we were happy with and which reflected the prices on the menu. The service staff could not have been more helpful and we apologised profusely for our necessary feedback. They were all very kind and understanding. We both saw this as a training opportunity for the wait staff, who have to take the brunt of poor kitchen practices.More

Date of visit: October 2023
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Reviewed 2 July 2023 via mobile

Food amazing…. Staff amazing… Thanks to Holi, kate, Adam an Clara… you made our night. We will be back and tell everyone

Date of visit: June 2023
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Reviewed 10 June 2023

Came in with my fiancé for our anniversary dinner and were very pleased with the experience from start to finish. We were there as the restaurant opened and were seated in a comfortable and quiet corner of the restaurant. The service was prompt and friendly...being asked by multiple different staff if we needed anything regularly. Food was fantastic, we had the Black Garlic Butter olive brioche, Sichuan salt and pepper calamari for entrees. Followed by the Pork cutlet and Duck breast as mains. We finished with the Japanese soufflé. Every course was packed with flavor and the presentation was beautiful. Price really quite reasonable given the generous portion sizes for a fine dining restaurant. Will definitely return if ever back in TownsvilleMore

Date of visit: June 2023
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Reviewed 26 May 2023

Well thought out menu, with attention to detail. Very reasonably priced. Many options for corporate, transient guests. I loved the fact you are on a busy road, to watch the world go by, some might find it a bit disconcerting. Many more awards to come....No doubt. Special mention to Bec for menu suggestions and wine knowledge. Definately recommend and will go back.More

Date of visit: May 2023
Helpful?1  
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Matt Merrin, General Manager at Jam, responded to this reviewResponded 1 June 2023

Hi Aarone Thank you for dining at JAM recently, glad you enjoyed your lunch with us. We appreciate you comments about the menu, pricing and service from Bec. Hope to see you back in Townsville soon Regards Matt, Bec and the team

Reviewed 19 April 2023

My husband and I went to Jam to celebrate a special anniversary! Unfortunately even though the food was good, it could not make up for the sub-standard level of service. We chose to have the tasting menu with wine pairing. For this option, one would...expect top notch service! Unfortunately, the team at Jam could not deliver. It started with no cutlery (only a fork and no knife) when the first course arrived. After eventually catching a waiter’s eye, they brought one knife. After waiting another 5 minutes and having to ask again, I also got a knife and was able to eat my first course. Our table was then only set with the correct cutlery. It took more than 90 minutes after we had first arrived for our third course to come! It took so long that our third course wine pairing was already finished! After that, my husband and I were both super annoyed and felt like leaving the restaurant. The service slightly improved for the last 2 courses but this was too little too late. We were very disappointed and I think it will be a while before we visit this restaurant again. It also did not help that we had different waiters for every wine and food course and no one regularly checking up on us. I don’t think we were the only unhappy diners as the party next to us sent back their dessert and another table near us also had an issue. Overall not a great dining experience and we definitely expected better!More

Date of visit: April 2023
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Reviewed 12 April 2023

Delicious food and awesome service!! JAM never disappoints. Friendly and attentive service who went out of their way to help. Amazing food.

Date of visit: March 2023
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Reviewed 15 February 2023

Very sorry to say Jam Corner did not live up to expectations from previous visits. On arrival staff member had an attitude. I was dining solo and arrived at 5.45 pm with only one other table occupied. I was seated in middle of room directly...below a fan. I asked to move to another table but was told all were booked. Half an hour later another solo diner was seated at a window table away from fans. I asked if they could turn fan down as it was very cold but this did not happen. I ordered the duck on recommendation. It was good but not great. Service was very poor. When time to pay the bill I was asked How was the meal I said I was disappointed but no response. Did not seem to care much.More

Date of visit: February 2023
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Reviewed 9 February 2023 via mobile

I can't recommend this restaurant highly enough. The food is always delicious and presented beautifully. I am coeliac and have always been served the most exquisite GF meals. The service and atmosphere top off a fantastic dining experience.

Date of visit: January 2023
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Reviewed 17 December 2022 via mobile

My wife and I went to Jam tonight for dinner. We had the tasting menu and it was fantastic. The food was so good and the chefs obviously know their trade and can come up with these fabulous flavour combinations. The staff were a breath...of fresh air. It is so refreshing to be served by a crew of young people who appear so motivated to make our dining experience so enjoyable. They were friendly, pleasant, happy and all had such great warm welcoming smiles. Their knowledge of the menu was very good, their ability to explain the menu to use was top notch. Because of the efforts of the whole crew we had a memorable experience. The owners are very lucky to have these wonderful people working for them.More

Date of visit: December 2022
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Reviewed 2 December 2022

We had an excellent, well cooked meal in nice surroundings. I am quite fussy about where and what I eat and I was not disappointed - I had really interesting stuffed courgette flowers for starters and my husband had good fish courses. We did not...find it overly expensive - in contrast we did find supermarket food much more costly than in the UK! It was definitely the best meal during our month of travelling from Perth via Sydney to Cairns.More

Date of visit: October 2022
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MCM33, Owner at Jam, responded to this reviewResponded 6 December 2022

Hi Xerx55, thank you for dining with us while visiting Townsville. We are glad you enjoyed your dining experience including the zucchini flowers and barramundi. Safe travels back home to the UK

Reviewed 14 November 2022 via mobile

Excellent service by Nicole, a well run luncheon. Delicious food from the kitchen and very professional staff serving. Catered for everything we needed and well organised by Ange. 100% satisfaction from clients. Thank you Anna for making it happen.

Date of visit: November 2022
Helpful?
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MCM33, Owner at Jam, responded to this reviewResponded 6 December 2022

Hi Lanna Thank you for hosting your function with us. We appreciate the support and kind words about the team and food. From all the JAM crew

Reviewed 12 November 2022 via mobile

My entree was a real disappointment love scollops & was not told it was a cold dish. No flavour of what a well cooked hot scollop should be. Main was duck, again love duck but I found this rubbery & lacking the right accompaniments. Unfortunately...won’t be telling anyone to go there. On the upside service was amazing!More

Date of visit: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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Explore51830
5 May 2017|
Answer
Response from JamCorner | Property representative |
Hi Bree-ann We have a nice range of French Champagne and Australian bubbles by the glass and bottle available at breakfast from 10am. The 10am is when our liquor licence kicks in. Let me know if you would like to me to... More
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Miss M
23 June 2016|
Answer
Response from JamCorner | Property representative |
Hi Miss M Our first floor Loft is a beautiful function room and balcony overlooking the CBD and river. The Loft caters for all types of occasions from weddings, engagements, birthdays and various corporate functions... More
1
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JAM, Townsville - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Jam

Yes, Jam offers takeaway services.

Jam is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4