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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Seafood, Australian, Dining bars, Bar
Special Diets
Vegan Options
Meals
Lunch, Dinner, After-hours, Drinks
View all details
meals, features, about
Reviews (106)
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105 results
Traveller rating
68
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LanguageEnglish
Traveller rating
68
13
5
9
10
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All reviews oysters amazing cocktails ordered the seafood platter food was great surfers cauliflower bug
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Reviewed 1 week ago via mobile

Food was good but customer service and booking system was bizarre. We called to try make a lunch reservation, they said they weren’t and to just come in. When we got there they were busy and had 1 table free which they seated us at....While we were sitting there after we’d just ordered our food a staff member came up to us and stated there is a booking at this table and we will need to finish up soon or move tables when one frees up. Firstly why didn’t you take my reservation so that I could have a reserved table instead of asking me to move for someone else’s reservation. Also there were plenty of tables around us freeing up at that time which were the same size so why did they specifically choose our table for the booking when the one next to us was free. Super weird, probably wouldn’t return and would go somewhere who can take a booking or use courtesy and good customer service when organising the tables for bookings (ie not asking a customer who tried to make a reservation to move when the table next to them same size is free). Seafood was good, expensive for the inclusions but nice. Also when we asked to swap out salmon as we don’t eat it the server snapped at us “they won’t change anything” and just cut us off. Just needs better customer service and policies. Oh and maybe turn the lunchtime music down as it was full of families there for lunch and the DJ was blasting music and people had to move tables so they could actually talk and enjoy their meal. Otherwise nice place….More

Date of visit: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 weeks ago

I booked a table at surfers pavilion for 4 of us and ended up adding extra 2 to our table Chloe was able to sort it out without a fuss and made us feel very welcome, she gave our birthday girl a cocktail with a...sparkler in on the house and got all the surrounding tables to sing. She made Jess feel so special. Thank you again Chloe!More

Date of visit: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago via mobile

This place markets itself as a family friendly establishment, and it is not. If you want a club atmosphere, with food that is better than it deserves, then this is your place. Not really sure why they pay for security if they allow patrons to...continue rowdy behavior that disrupts others’ experience. After my son was spat on by a drunk passing by to get more alcohol, we were offered another table. Carrying my food across the establishment to where we should have been placed in the beginning is not an ideal way to enjoy a meal you spend this much money on.More

Date of visit: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago via mobile

Sizzling bugs and prawns are to die for! Paula and Zach are amazing staff and made our experience unforgettable! PS Paula should be promoted to manager with her amazing service and fantastic personality;)

Date of visit: January 2024
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Reviewed 18 January 2024

My friends and i local spot! we always share a seafood platter and get the passionfruit crush cocktail and the pav cocktail, or we get the wagyu beef burger its Sooooo goood!! And always the best service, they are always so accommodating and friendly! would...recommend to anyone :)More

Date of visit: December 2023
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Reviewed 30 December 2023

Ordered the $96 platter for 3 people. The service and food was great. Will be back there again. Ate there on two occasions as the first was great.

Date of visit: December 2023
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Reviewed 4 December 2023 via mobile

Tables and menus sticky and water glass was dirty. Lovely views over the river. Live DJ while we had drinks at 5pm which was a nice touch.

Date of visit: December 2023
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Reviewed 7 November 2023

Food is average, wine very average, staff sour and bored. Very much a young person's bar. Beautiful spot though on the river. Half price oysters were worthy of being half price only. Moreton bay bugs overcooked and crispy pork belly a bit soggy

Date of visit: October 2023
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Reviewed 25 October 2023

After contacting a number of venues to hold our sons 18th, we decided on Surfers Pavillion for location, atmosphere, size and spend. We couldn’t have been happier. The communication with Bonnie in the event team, the amazing staff on the night from bar staff to...event coordinator and the GM, the food which was absolutely delicious and so plentiful and the fun atmosphere made for an incredible event that was relatively stress free. We had the deck area and due to the very cool decor and gorgeous view, you don’t need to add loads of decoration unless you want it. I really can’t recommend it highly enough as a venue for an event. Tip: the size of the food portions was much bigger than expected for finger food e.g beef skewers (full size), Barra sliders and Wagu sliders so you don’t need near as many platters as you might think.More

Date of visit: October 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 October 2023 via mobile

I love this place, it’s definitely come a long way from 20 yrs ago. Cocktails are amazing, the kingfish ceviche is my favourite. A great place for a lunch in the sun. The DJ plays great tunes.

Date of visit: October 2023
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Reviewed 4 October 2023

Awesome location and a great atmosphere, but unfortunately we experienced the same problems as other reviewers. They did not have essential spirts for the cocktails that are advertised on the menu. Same excuse given as previous reviews mentioned "our deliveries didn't arrive today" laughable when...the same problem keeps occurring. Maybe poor stock management would be more accurate. Personally if you run out of common spirts like Midori or Malibu you would think you would save the embarrassment and negative reviews by sending an employee out to grab it from one of the many bottle shop within walking distance. It's a shame because this place has it all going for it just needs better management. Hopefully they will see the trend with all the similar reviews and run the place as professionally as it looks. I plan to go back. I can only hope for significant improvement the venue deserves it, as for recommending it. I'd say proceed with caution you may be disappointed.More

Date of visit: October 2023
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Reviewed 30 September 2023 via mobile

We had drinks there and really enjoyed them, so decided to go back for dinner. What a mistake - poor service and the food was sub par. The prices were ridiculously high for the quality of the food

Date of visit: September 2023
Helpful?1  
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Reviewed 27 September 2023

Exceptional service overall. All the staff were friendly and helpful. Delicious food and drinks. Enjoyable atmosphere, love this venue !

Date of visit: August 2023
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Reviewed 11 September 2023 via mobile

We have been many times and enjoyed the beer and food. Today I stood at the bar for a good 15mins waiting to be served. 2 staff were working the bar. One of them was his very first shift. He looked lost, had trouble finding...what customer wanted and asked his off sider, who was looking busy with cocktails. His offsider is obviously a long time employee who thinks he knows it all. He was quite curt to the new staff member. He also blanked me and at least 2 other customers waiting to be served. Maybe new employees should have someone actually with them for a few shifts instead of being dropped in it I felt very sorry for the new guy. I hope his experience tonight doesn't put him off for his next shift.More

Date of visit: September 2023
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Reviewed 6 September 2023

The food came quickly and was good, but we had issues getting a cocktail. We had actually finished the food for 20 minutes and spoken to the staff 3 times before the drink finally arrived and the wait was not worth it. The staffs attitude...was not the best either. We wanted to order many different drinks but the bar was out of stock for many of them listed.More

Date of visit: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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SURFERS PAVILION, Surfers Paradise - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Surfers Pavilion

Surfers Pavilion is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5