We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Vapiano

Soul Boardwalk, Cavill Mall, Surfers Paradise, Gold Coast, Queensland 4217, Australia
+61 7 5538 8967
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent39%
  • Very good33%
  • Average15%
  • Poor6%
  • Terrible7%
Travellers talk about
“pasta” (395 reviews)
“chilli” (20 reviews)
Closed Now
All hours
CUISINES
Italian, Pizza, Mediterranean, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Soul Boardwalk, Cavill Mall, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Write a Review
Reviews (1,011)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 - 10 of 959 reviews

Reviewed yesterday via mobile

Went here for the first time last night with my parents and husband and baby (asleep in pram). Had to wait 15 mins for a table and got told to wait in the bar area (which the pram didn't fit) . When we finally got...More

Thank LaniAussie
Reviewed 3 days ago

Was the worst restaurant we visited while on holiday from NZ. Had to queue to get in - found a table & was then told there was no table service. One person stayed with the table - another queued for the drinks - another for...More

1  Thank Robyn T
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded yesterday

Hi Robyn T, thank you for your review and feedback, we appreciate your time. We are very sorry to hear about your experience with us. The service speed you have described is definitely not up to our high standards. We are currently trialling a new...More

Reviewed 1 week ago

Had a great seat on the balcony overlooking Cavill Avenue. Risotto was delicious. Loved how everything is made in front of you - great concept!More

Thank brwnhouse
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 1 week ago

Thank you for your positive review brwnhouse, we appreciate your time! We are pleased to hear you enjoyed your experience. An open kitchen provides a wonderful opportunity for direct customer-to-chef interaction. This allows for greater customisation of delicious pasta, pizza, and salad meals! We also...More

Reviewed 1 week ago

We had our lunch over pizza. The place is great in terms of the layout and the process. You choose your stuff and see them made. Must be one of the good place for pasta and pizza.More

Thank SENSUJIT
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 1 week ago

Thank you for your review SENSUJIT, we appreciate it! We are pleased you enjoyed your pizza. One of the many benefits of an open kitchen is the opportunity to customise and add as many extra ingredients as you please. Next time you visit ask your...More

Reviewed 1 week ago via mobile

Love the concept and atmosphere.The food is ok , but bit over priced , maybe because of the lication.

Thank Koltenkent
A TripAdvisor Member
6
Reviewed 2 weeks ago via mobile

This place always have the best pasta cook at your desired taste and in front of you , what more could you ask for the best fresh ingredients to your plate come early to same waiting and have the best sit looking out in center...More

Thank A TripAdvisor Member
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 2 weeks ago

Thanks for the positive review!!! We pride ourselves on delicious home-made Italian food, outstanding customer service, and a unique restaurant experience! We are pleased to hear we exceeded your expectations and you had a great day.

Reviewed 3 weeks ago via mobile

We ordered pasta and got to chat with the chef while he cooked our food to our tastes. I usually feel heavy after pasta, not this time, the food is awesome!

Thank Louise M
Reviewed 4 weeks ago via mobile

What can I say... RAW chicken In not one but two of the meals. Ingredients were missing from both meals as well. The staff whilst paying didn't seem to care about the complaint. The lady behind us walked off yelling from poor customer service as...More

Thank Kiara M
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 4 weeks ago

Hello Kiara M, Thank you for your patience in this matter and we do apologise for the inconvenience caused. We take matter of food safety extremely seriously and we'd like to investigate this further. We would cherish the opportunity to speak more about your experience....More

Reviewed 4 weeks ago

Well this is an experience I won`t be having again!!! It was crowded and I really can`t fathom why?? We had to wait to be seated for 20 minutes....but then the big surprise, they don`t come and take your order, you have to queue up...More

Thank robynw823
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 4 weeks ago

Hello robynw823, thank you for your review and feedback, we appreciate your time. We are sorry to hear about your disappointing experience with us. The quality of experience you've described is not up to our high standards. We would cherish the opportunity to speak with...More

Reviewed 4 weeks ago

We visited Vapiano many times in Europe and did not think twice when saw the Gold Coast branch. It did not disappoint. Food was rather tasty, service very accommodating, nice design and atmosphere, and comfortable location. Great for the whole family.

Thank Samuel B
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 4 weeks ago

Hi Samuel B, thank you for such a great review, we really do appreciate it! We pride ourselves on delicious home-made Italian food, outstanding customer service, and a unique restaurant experience! We look forward to seeing you again.

Nearby
Nearby Restaurants
Seascape Restaurant and Bar
387 reviews
.07 km away
The Avenue
295 reviews
.08 km away
Pancakes on The Rocks
220 reviews
.04 km away
Nearby Attractions
Surfers Paradise Beach
4,332 reviews
.10 km away
Tarmac Transfers
33 reviews
.17 km away
Ripley's Believe It Or Not! Surfers Paradise
1,493 reviews
.01 km away
Cavill Avenue Mall
589 reviews
.08 km away
Questions & AnswersAsk a question
Rebecca P
Is this more for like families or like groups of friends? Not sure if it is a good location for my 19th bday party
8 March 2017|
Answer Show all 7 answers
Response from Anthony D | Reviewed this property |
It's for both which is great. I've been there with both
0
Votes
Rachel D
Hi there, just wondering if you do group bookings of approximately 20 people? We are coming to Surfers in July and would like a meal out for Mum's 80th birthday. Thanks a lot.
12 May 2016|
Answer Show all 2 answers
Response from AnnieJuly | Reviewed this property |
I telephoned Vapiano's about a fortnight before the event and was able to book for a large group but only had a choice of 6.30pm or 8.30pm which was fine for us!
1
Vote
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 5 - USD 16
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Kids, View, Child-friendly
Open Hours
Sunday
11:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: Soul Boardwalk, Cavill Mall, Surfers Paradise, Gold Coast, Queensland 4217, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Gold Coast  >  Surfers Paradise
  • Phone Number: +61 7 5538 8967
  • E-mail
Description
Homemade delicious Italian dishes of pasta, pizza and salads freshly cooked in front of you. Head up to the counter and order, watch the chef cook, and pay on the way out whenever you're ready to leave.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing