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Mizuna Restaurant - Novotel Oasis Cairns Resort

122 Lake Street, Cairns, Queensland 4870, Australia
+61 7 4080 1888
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Overview
  • Excellent23%
  • Very good40%
  • Average16%
  • Poor13%
  • Terrible8%
Travellers talk about
“rib fillet” (2 reviews)
“pork” (2 reviews)
“bread” (2 reviews)
Restaurant Hours
CUISINES
Australian, International, Gluten Free Options, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
122 Lake Street, Cairns, Queensland 4870, Australia
All Details
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Reviews (90)
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1 - 10 of 83 reviews

Reviewed 2 weeks ago

Not the best in Cairns but ok for the price, we used our accor card so got a great discount. The waiter talked our ear off which was a bit awks... :)

Thank jamesstanford
Reviewed 3 weeks ago

There is an extensive a la carte menu. Lots of Gluten Free options. On Friday nights there is a reasonable priced Barbeque Buffet. Staff are very helpful and friendly. Food is great.

Thank oziwarren
Jo M, Manager at Mizuna Restaurant - Novotel Oasis Cairns Resort, responded to this reviewResponded 2 weeks ago

Hi oziwarren. Thank you so much for your review. i will share with the team. the BBQ buffet is definatley a hit! Jo McKenzie FB Operations Manager.

Reviewed 15 October 2017 via mobile

Don't even bother... Advertising leads you to believe that there will be a smorgasbord of different types of meat... disappointingly only thin BBQ beef was on the menu. Salad bar and rest of the buffet was a joke. Not worth the $29More

Thank Kathyb1989
Jo M, Manager at Mizuna Restaurant - Novotel Oasis Cairns Resort, responded to this reviewResponded 4 weeks ago

Hi Kathyb1989 Sorry to hear you didn't enjoy your BBQ buffet experience on Friday night. Our head chef Damon cooks the steaks on the BBQ outside whilst the buffet inside has a different range of meats to choose from including sausages and marinated chicken thighs...More

Reviewed 10 October 2017 via mobile

I ordered the market fish as a room service meal. It came before the 35 minute wait that I was told to expect. The fish was well cooked, flaky with a crispy skin & the accompaniments well matched and very fresh. The gentleman that brought...More

1  Thank Nomes29
Jo M, Manager at Mizuna Restaurant - Novotel Oasis Cairns Resort, responded to this reviewResponded 4 weeks ago

Thank you for your feedback Nomes29. i will pass it on to the team. Jo McKenzie Food and Beverage Operations Manager

Reviewed 10 October 2017

Old hotel - no longer looked after. The restaurant nice setting but for a expensive hotel the food was disgusting, the staff poor hygiene - serving food and sweating everywhere from the kitchen. Other staff over familiar and treating other staff badly to show off....More

Thank Kmp40
Jo M, Manager at Mizuna Restaurant - Novotel Oasis Cairns Resort, responded to this reviewResponded 4 weeks ago

HI Kmp40 if you could please contact me at fbm@novotelcairnsresort.com.au to further discuss the quite serious issues you have raised. I would like some extra information on which team members so i can follow up your complaint and manage the team accordingly. thank you for...More

Reviewed 17 September 2017 via mobile

Great service, food was to perfection no complaints at all. Highly recommend this place, well done guy's keep up the great everything!

Thank Sophie T
Jo M, Manager at Mizuna Restaurant - Novotel Oasis Cairns Resort, responded to this reviewResponded 25 September 2017

Thank you for your feedback Sophie T I will share with the team, they will be so pleased to hear of your great dinner experience. Jo McKenzie FBM Novotel Cairns Oasis Resort

Reviewed 10 September 2017 via mobile

This is my second visit driving up from brisbane with my family. Breakfast has got quite a change since my previous visit in november. However i was told that i have to pay for my eggs which was actually disappointing. I remember there was a...More

Thank john j
Jo M, Manager at Mizuna Restaurant - Novotel Oasis Cairns Resort, responded to this reviewResponded 25 September 2017

Thank you john j for your review. We have changed our breakfast structure, we now rotate our egg selection. I am however sorry to hear you didn't enjoy your omelettes as much as when Jason made them. I will also pass on your feedback to...More

Reviewed 6 September 2017 via mobile

(MIZUNA RESTURANT Mizuna Restaurant offers hotel guests and city clientele a refreshingly different perspective on modern À la carte dining. Mizuna Restaurant at Novotel Cairns Oasis Resort is the ideal choice for breakfast and dinner) We went to this restaurant MIZUNA last night and we...More

Thank krisnics
Jo M, Manager at Mizuna Restaurant - Novotel Oasis Cairns Resort, responded to this reviewResponded 9 September 2017

Good morning krisnics Thank you for your feedback. firstly i would like to apologize for your table mix up. I sat you on your table outside, and i actually read the bookings diary incorrect, so i do apologize for that. I will be taking your...More

Reviewed 18 August 2017 via mobile

Had a great meal and great customer service, if you are a person who loves the Steak well done be persistent they will try and persuade you out of it but i dug my heels in and the Chef done a wonderful job of cooking...More

Thank Murray W
Jo M, Manager at Mizuna Restaurant - Novotel Oasis Cairns Resort, responded to this reviewResponded 22 August 2017

Thank you Murray W for your feedback. We are glad you enjoyed your steak. I will pass your feedback on to the team. Jo McKenzie Food and Beverage Operations Manager.

Reviewed 19 July 2017 via mobile

Mizuna is located in Novotel Cairns Resort, within Cairns city. The restaurant is spacious with wide glass panels overlooking the rest of the resort. I ordered the Scallop crumb and the barramundi. Both entree and main were delicious accompanied by Clare valley Riesling. Service was...More

Thank flying_sei
Jo M, Manager at Mizuna Restaurant - Novotel Oasis Cairns Resort, responded to this reviewResponded 22 August 2017

Good morning flying_sei Thank you so much for your wonderful review of our dinner menu. The team and i are so happy to hear you enjoyed your meal. the scallops is definatley a staff favorite. I will pass on all of this to our team,...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Parking Available
Good for
Kids, Child-friendly, Groups
Location and Contact Information
  • Address: 122 Lake Street, Cairns, Queensland 4870, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Cairns Region  >  Cairns
  • Phone Number: +61 7 4080 1888
  • This restaurant is at Novotel Cairns Oasis Resort
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