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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
AU$12 - AU$28
CUISINES
Wine Bar, Moroccan, Fusion
Special Diets
Gluten Free Options
View all details
meals, features, about
Reviews (235)
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228 results
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Traveller rating
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All reviews churros garlic prawns tasting plate great cocktails special occasion visiting cairns table service riley romeos dips esplanade
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Reviewed 21 January 2024

Booked for 5 ÷ high chair. Arrived. Only high tables with bar stools. High chair was for normal table. Food awful. We ordered the Halumi, cigars, barra, dios, chicken, lamb, etc etc Fried fatty tastless. Except the barra the only edible dish.

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 September 2023

The food wasn’t the best overall and the portion sizes were very small. The wait staff were all kind and respectful. However, after I was seated and placed my order, a manager asked me to leave over my “rubber thongs”. Several other guests appeared to...be wearing thongs without a problem, even when some looked rubber. Meanwhile I was wearing foam and cotton vineyard vines thongs. I’m not from Australia, so maybe I’m just unfamiliar with the term “rubber thongs”. Thankfully, the manager let us eat contingent on finishing our food and drinks within 20 minutes. The business responded with a generic reply to my Google review without addressing my experience.More

Date of visit: September 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 July 2023

The dinner was a deep delight to the blood! Exciting small plates and delicious mains to choose from! Coupled with a fantastic perspective high above the Cairns beaches at sunset, this experience takes you from the everyday and ordinary to a sublime place!More

Date of visit: June 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fabrizio Graci, General Manager at Rocco by Crystalbrook, responded to this reviewResponded 3 August 2023

Hello Douglas, Thank you for taking the time to leave us a review! We aim to share our passion for food and hospitality with all our guests. It looks like you have received our message. We look forward to welcoming you back at Rocco! Fabrizio...More

Reviewed 25 July 2023 via mobile

Booked a inside table with views of outside. It's my second visit here,my daughter was very impressed with everything apart from 2 dishes. The cocktails were delicious and presented well. The service was outstanding by belu, lovely young girl,other staff were nice too. The food...menu has changed since I last visited, beef cigars we weren't fond of as they were deep fried which isn't stated on the menu. The capsicum dip was delicious and filo parcel weren't to bad. Overall we enjoyed our visit and will return again one day, when we are back in townMore

Date of visit: July 2023
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Fabrizio Graci, General Manager at Rocco by Crystalbrook, responded to this reviewResponded 3 August 2023

Hi Elisa, We pride ourselves about being hospitable people and we aim to provide the best experiences to anyone walking into Rocco. We are very lucky to have Belu and Francisca in our Team. Furthermore, i have noted your comment in regards of our cigars...More

Reviewed 21 July 2023 via mobile

We had dinner at Rocco last night. We chose the mezze/tapas option. It was surprisingly really filling and delicious! They were able to accommodate my gluten free dietary requirements. The atmosphere was beautiful - panoramic views of the ocean as the sun set. We had...the lovely Belu assisting us - she was super friendly, attentive and professional. I also had the Amira cocktail, which was so tasty! We had such a great time, so we’re returning tonight!More

Date of visit: July 2023
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Fabrizio Graci, General Manager at Rocco by Crystalbrook, responded to this reviewResponded 3 August 2023

Marilyn!! We are very happy to read you have enjoyed your experience with us as we aim to make it special for our guests at all time! Look forward to welcoming you back soon at Rocco! Fabrizio and Rocco Team

Reviewed 5 July 2023 via mobile

Was a let down and disappointment, the only plus side was the seating . We were outside on level 12 balcony overlooking Cairns foreshore. Ambiance was nice , staff were nice. It’s More of a bar than a restaurant. Middle eastern inspired food ? The...food , grilled Chicken skewers for $22 (two skewers with 2 pieces of chicken on each) with some unusual peanut based sauce , grilled king prawn skewers (same price or thereabouts ) and by the time you remove head and tail , you have about a bite left. Hommus dip (you can find better in coles and Woolies) , pita bread (you can’t really go too wrong), and the fatoush salad (an embarrassment to middle eastern cuisine) mini variety tomatoes cut in 1/2 with some dressing and 3 pieces of bread (sourdough ? Not sure) so crisp if breaks your teeth. All up was over $120 for two and we walked out hungry and dissatisfied. If you like fancy bars with good vibes and ambiance and minimum food worth a try.More

Date of visit: July 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fabrizio Graci, General Manager at Rocco by Crystalbrook, responded to this reviewResponded 6 August 2023

Good afternoon, Thank you for taking the time to review your recent experience with us. We are very happy to read you have enjoyed your time with us. As we aim to provide outstanding products and services at all times, we have seriously taken on...More

Reviewed 3 June 2023 via mobile

Marvellous mezes- and I lived in Egypt so know Middle Eastern food. Belu she was great! Promote her. I’m a local, in Port Douglas but I’ll be back.

Date of visit: June 2023
Helpful?
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Fabrizio Graci, General Manager at Rocco by Crystalbrook, responded to this reviewResponded 6 August 2023

Thank you for your great feedback!! We are glad we could make it special for you! Rocco team

Reviewed 16 April 2023 via mobile

We had a 40th here with 24 people. The staff could not have been more friendly, professional and accommodating. The food was sensational and plentiful. Would highly recommend.

Date of visit: April 2023
Helpful?
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Tiago Teixeira, Other at Rocco by Crystalbrook, responded to this reviewResponded 27 April 2023

Hello Emma, We are glad you enjoyed your 40th at Rocco! So happy the team could make it special and memorable for you! Hope to see you again! Rocco team

Reviewed 6 April 2023 via mobile

Great view, great staff, great cocktails! Satine took excellent care of us. I was recovering from ankle surgery and our experiences there were a real bright spot during a difficult period.

Date of visit: March 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tiago Teixeira, Other at Rocco by Crystalbrook, responded to this reviewResponded 27 April 2023

Thank you for your great feedback!! We are glad we could make it special for you! Rocco team

Reviewed 9 February 2023 via mobile

Wow, awesome restaurant, great food, amazing service, awesome friendly staff, stunning views. Do yourself a favour when in Cairns book a table at Rocco's rooftop dining at its best, you won't be disappointed, very memorable

Date of visit: February 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tiago Teixeira, Other at Rocco by Crystalbrook, responded to this reviewResponded 27 April 2023

Hello Jill, Sounds like a fabulous experience!!! Hope to see you again. Rocco team

Reviewed 22 January 2023 via mobile

Rude staff member who made me feel unwelcome and uncomfortable. I was ignored for a long period of time.

Date of visit: January 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tiago Teixeira, Other at Rocco by Crystalbrook, responded to this reviewResponded 27 April 2023

We are sorry your experience was below your expectations at Rocco. The issue was addressed with the team! Hope we can see you again to show you what Rocco really is! Rocco team

Reviewed 6 January 2023 via mobile

Beautiful place. Amazing food. But no service and I mean no service! It took 40 min after being seated to have someone come over and take our order. Then it took 30 min to get our drinks. From there we ordered our food and that...took another hour to get. I ordered a second drink and it came with the meal an hour after being ordered. It was torture. Everyone was friendly and nice and the food was good but I couldn’t believe the wait to get a glass of wine.More

Date of visit: January 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 January 2023

We booked Rocco's for New Years eve @ $250.00 a head. The wait staff is nice, yes, but the food was below expectations And then they closed the bar @ midnight. What a poor choice that was!

Date of visit: January 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 December 2022 via mobile

My partner and I love going to Rocco’s. It’s not just a beautiful view and nice cocktails at the roof top but lovely friendly staff service. Special shout-out to Nikki , she is so professional , friendly and helpful with her suggestions we always feel...welcomed and familiar to meet her there. Great experience!More

Date of visit: December 2022
Helpful?
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Reviewed 27 November 2022 via mobile

Great dishes but very pricey and service was a little on the slow side. Overall the atmosphere is very sedating and wonderful experience over all.

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rocco C, Owner at Rocco by Crystalbrook, responded to this reviewResponded 22 December 2022

Hi clairekR1671BW, thank you for taking the time to leave us a review. Warm Regards The Rocco Team

View more reviews
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Questions & Answers
Ask a question
Samantha M
23 October 2019|
AnswerShow all 7 answers
Response from lorrainec70 | Reviewed this property |
I beleive during the day maybe but I wouldn’t say so at night as it’s a cocktail bar with quite a strict code!
0
Votes
Intan T
11 September 2019|
Answer
Response from lorrainec70 | Reviewed this property |
No it’s. Not! Rocco does tapas & share places. The Papercrane is an Asian inspired menu & then there is a cafe bar with snacks.
0
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ROCCO BY CRYSTALBROOK, Cairns - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Rocco by Crystalbrook

Yes, Rocco by Crystalbrook is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Rocco by Crystalbrook is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5